- Report: #1408075
Complaint Review: VIDANTA - Nationwide
Reported By:
Margarita -
Breckenridge, Colorado, USA
Submitted:
Updated:
-
Author Confirmed
Why?
VIDANTA
Nationwide, USA
Web:
N/A
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Business Rating:
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VIDANTA Destinos unlimitedREsterra Whatever they sold to us does not exist. Nuevo Vallarta. Mexico Jalisco
We went in good faith to one of those famous presentations. We liked the place and thought we could listen to what they had to offer.
After hours of debating (they don't let you go easily),and when were were ready to leave without purchasing anything, a woman came and offered a deal that nobody could refuse.
We were offered:
1-Transfer our Timeshare to Vidanta, and literally, get rid of it. She explained that she was allowed to do so, even when our timeshare was not paid in full, because Vidanta was expanding and needed extra money for the new Cirque du Soleil development. The only thing we were going to be responsible for was for the property taxes, and she offered to open a credit card for us.
2- Vidanta was going to send us a package in the mail, with information regarding our new memebership and instructions where to send the deed for the Timeshare to be transferred.
3- Vidanta offered us a certificate for a week stay in any of their resorts, with free airline tickets. I had to send a voucher with a money order for $14, which I did. I never even tried to get the free week...:O)
I never received anything from Vidanta, Vida or Resterra (tickets).
It's not possible to talk to anybody, and the only people I could get ahold to never took any responsibility for this.
I was emailing back and forward with a guy named Luke Kurig, or however his real name is. He was not friendly, and never gave me a response for all these irregularities.
