- Report: #514869
Complaint Review: Vintage Bathroom - Buffalo New York
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Author Not Confirmed
Why?
Vintage Bathroom
908 Niagara Falls Bl. Buffalo, New York, United States of America
Phone:
7165644236
Web:
www.vintagebathroom.com
Categories:
Business Rating:
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Vintage Bathroom - Jeff Yuhl Unprofessional business practice/ Unsatisfactory Customer Service Buffalo, New York
Report Attachments
In July of this year, 2009, I purchased a used vintage toilet tank from Vintage Plumbing.
I dealt directly with Jeff Yuhl, the business owner. He wanted $250 for the tank and $188.19 for shipping and insurance which was paid for by check before the shipment was made.
The tank was delivered by UPS. The tank was very poorly packaged and was broken when I opened the box. I took pictures of the tank and box as delivered and emailed them to Mr. Yuhl. His reply was, "can you fix it"? I contacted UPS and filed a damage claim. UPS picked up the tank and returned it to Vintage Plumbing.
After a few weeks I contacted UPS and was informed that the damage claim had been denied due to poor packaging.
I have called and emailed Yuhl many times with no response. I contacted the Better Business Bureau in Buffalo, New York and filed a report with them. I was notified by them that Yuhl had not responded to their inquiry.
I continue to try and contace Yuhl many times since then but have not received a response.
I dealt directly with Jeff Yuhl, the business owner. He wanted $250 for the tank and $188.19 for shipping and insurance which was paid for by check before the shipment was made.
The tank was delivered by UPS. The tank was very poorly packaged and was broken when I opened the box. I took pictures of the tank and box as delivered and emailed them to Mr. Yuhl. His reply was, "can you fix it"? I contacted UPS and filed a damage claim. UPS picked up the tank and returned it to Vintage Plumbing.
After a few weeks I contacted UPS and was informed that the damage claim had been denied due to poor packaging.
I have called and emailed Yuhl many times with no response. I contacted the Better Business Bureau in Buffalo, New York and filed a report with them. I was notified by them that Yuhl had not responded to their inquiry.
I continue to try and contace Yuhl many times since then but have not received a response.
1 Updates & Rebuttals
Jeff
USATHIS WAS SETTLED 12/2009
#2REBUTTAL Individual responds
Sat, January 15, 2011
This person and I came to an aggreement to split the cost of the transaction.
In December 2009 I paid him $194.10, I have a cancelled check to prove this.
A didgital copy of the cancelled check is available to anyone who requests one.
This person has had over a year to make this right.
If this report is not updated in 14 days legal action will be taken.
