- Report: #133217
Complaint Review: Visa Enhancement Services - Richmond Virginia
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Author Confirmed
Why?
Visa Enhancement Services
www.visa.benefits.com Richmond, 23255 Virginia, U.S.A.
Phone:
800-348-8472
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Visa Enhancement Services unrealistic deadlines for reporting rental car damage ripoff Richmond Virginia
I had a minor fender bender in a rental car in Texas, damage less than $200, remembered that VISA supposedly covered this, sent letter to Visa, got back nonresponsive form for a charge you dispute, called and was told to contact separate company, Visa Enghancement Services. No one ever forwarded my letter to VES, and letter contained all info - letter from Hertz, amount of damage, date, etc.
When I called VES, guess what - too late! must be reported within 20 days. I did not even get amount of damage from Hertz for more than 20 days. No reason for the 20-day deadline that I can see.
Elizabeth
West Hartford, Connecticut
U.S.A.
When I called VES, guess what - too late! must be reported within 20 days. I did not even get amount of damage from Hertz for more than 20 days. No reason for the 20-day deadline that I can see.
Elizabeth
West Hartford, Connecticut
U.S.A.
