I ordered Vitier skin cream on a 30 day money back trial. In 14 days you should have noticeably less wrinkles. That didnt happen so i called well within my time limit to cancel. I was harrassed in to purchasing the product for half off. When i refused and demanded the address and return merchandise number i was disconnected, this happened 6 times in a row. Then when the number was given to me it was said so fast i couldn't understand it much less write it down, this happened 3 times. Currently i have the address but no rma#. This is the worst customer service ever.