- Report: #891166
Complaint Review: VRBO.com - Internet
Reported By:
Pierre Goulet -
Montreal, Quebec, Canada
Submitted:
Updated:
-
Author Not Confirmed
Why?
VRBO.com
Internet, United States of America
Phone:
Web:
VRBO.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
VRBO.com HomeAway, Inc. BEWARE unethical owners of rental villas reperesented by VRBO.com and HomeAway.com Internet
Villas available for rental are presented by VRBO.com and HomeAway.com
Through VRBO.com, I was put in contact with Mr Jerome Cazaubon Manager/owner of a rental villa located on the Caribbean Island of Saint-Martin: http://www.vrbo.com/289232
I have on file 3 separate e-mails from Mr Jerome Cazaubon confirming our reservation of the Villa. After 2 requests to him to send us the documents required for the down payment confirming our reservation, Mr Cazaubon informed us that he was unable to honour his commitment to us. We feel that VRBO.com and HomeAway.com should exercise due diligence in the choice of Rental Villas that appear on their web sites and should eliminate Villas proposed by unreliable and unethical owners.
Through VRBO.com, I was put in contact with Mr Jerome Cazaubon Manager/owner of a rental villa located on the Caribbean Island of Saint-Martin: http://www.vrbo.com/289232
I have on file 3 separate e-mails from Mr Jerome Cazaubon confirming our reservation of the Villa. After 2 requests to him to send us the documents required for the down payment confirming our reservation, Mr Cazaubon informed us that he was unable to honour his commitment to us. We feel that VRBO.com and HomeAway.com should exercise due diligence in the choice of Rental Villas that appear on their web sites and should eliminate Villas proposed by unreliable and unethical owners.
