Complaint Review: Wal-Mart - Cedar Hill Texas

For all the people that said that this person should buy a good name brand like Good Year - Douglas tires are Good Year Tires, that were manufactured as private label tires for Wal-Mart. See for yourself at the following website (a suit against Wal-Mart about the tires). Wal-Mart has a new policy regarding its tire department (according to a Wal-Mart associate at the store in Aransas Pass TX) that they will not discount or replace any tires unless you purchase their road hazard insurance. According to the Wal-Mart website though, road hazard insurance is only for punctured tires. It sounds like they are trying to get extra money out of you selling you something that is for another purpose. I agree with this person that the Douglas Tires are Crap. I have purchased the same tires and they usually only last about 10,000 miles and not the 45,000 miles that they are warranted for. The tread has a tendency to peel off and the wires end up showing. Wal-Mart is now saying if you don't like it, send them back to the company that manufactured them. I think they need a wake up call, like a class action suit. Any more takers? sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

For all the people that said that this person should buy a good name brand like Good Year - Douglas tires are Good Year Tires, that were manufactured as private label tires for Wal-Mart. See for yourself at the following website (a suit against Wal-Mart about the tires). Wal-Mart has a new policy regarding its tire department (according to a Wal-Mart associate at the store in Aransas Pass TX) that they will not discount or replace any tires unless you purchase their road hazard insurance. According to the Wal-Mart website though, road hazard insurance is only for punctured tires. It sounds like they are trying to get extra money out of you selling you something that is for another purpose. I agree with this person that the Douglas Tires are Crap. I have purchased the same tires and they usually only last about 10,000 miles and not the 45,000 miles that they are warranted for. The tread has a tendency to peel off and the wires end up showing. Wal-Mart is now saying if you don't like it, send them back to the company that manufactured them. I think they need a wake up call, like a class action suit. Any more takers? sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

it should be a law that you should have to replace tires after 3 years and not 6. i say this because tires most certainly DO lose there integrity after a certain period of time without being used, what happens is, when a tire is manufactured its inflated and deflated to ensure that its a quality product, over time, the beading in the tire walls expand making the tire a slightly different measurement than originally manufactured ,this takes the remaing bead strength out of the tires, and after a certain period of time without being inflated again , the tire has expanded enough to not hold air correctly , and without proper air seal, the tire will quickly lose tread , deflate or even explode, although an explosion is rare and often only happens when a tire without the proper speed rating is put onto a car with a high speed rating (ie. a vehichle with a v6 or v8) wal-mart does NOT pay attention to the speed rating ratio between tire and vehichle, getting back on subject , wal-mart knows and has been warned about the dangers of unused tires, yet still continues to give its customers an inferior product.

it should be a law that you should have to replace tires after 3 years and not 6. i say this because tires most certainly DO lose there integrity after a certain period of time without being used, what happens is, when a tire is manufactured its inflated and deflated to ensure that its a quality product, over time, the beading in the tire walls expand making the tire a slightly different measurement than originally manufactured ,this takes the remaing bead strength out of the tires, and after a certain period of time without being inflated again , the tire has expanded enough to not hold air correctly , and without proper air seal, the tire will quickly lose tread , deflate or even explode, although an explosion is rare and often only happens when a tire without the proper speed rating is put onto a car with a high speed rating (ie. a vehichle with a v6 or v8) wal-mart does NOT pay attention to the speed rating ratio between tire and vehichle, getting back on subject , wal-mart knows and has been warned about the dangers of unused tires, yet still continues to give its customers an inferior product.

it should be a law that you should have to replace tires after 3 years and not 6. i say this because tires most certainly DO lose there integrity after a certain period of time without being used, what happens is, when a tire is manufactured its inflated and deflated to ensure that its a quality product, over time, the beading in the tire walls expand making the tire a slightly different measurement than originally manufactured ,this takes the remaing bead strength out of the tires, and after a certain period of time without being inflated again , the tire has expanded enough to not hold air correctly , and without proper air seal, the tire will quickly lose tread , deflate or even explode, although an explosion is rare and often only happens when a tire without the proper speed rating is put onto a car with a high speed rating (ie. a vehichle with a v6 or v8) wal-mart does NOT pay attention to the speed rating ratio between tire and vehichle, getting back on subject , wal-mart knows and has been warned about the dangers of unused tires, yet still continues to give its customers an inferior product.

it should be a law that you should have to replace tires after 3 years and not 6. i say this because tires most certainly DO lose there integrity after a certain period of time without being used, what happens is, when a tire is manufactured its inflated and deflated to ensure that its a quality product, over time, the beading in the tire walls expand making the tire a slightly different measurement than originally manufactured ,this takes the remaing bead strength out of the tires, and after a certain period of time without being inflated again , the tire has expanded enough to not hold air correctly , and without proper air seal, the tire will quickly lose tread , deflate or even explode, although an explosion is rare and often only happens when a tire without the proper speed rating is put onto a car with a high speed rating (ie. a vehichle with a v6 or v8) wal-mart does NOT pay attention to the speed rating ratio between tire and vehichle, getting back on subject , wal-mart knows and has been warned about the dangers of unused tires, yet still continues to give its customers an inferior product.

First off, no tire company has come out and said that tires should be replaced if over 6 years old. This is Something The NHTSA is trying to do. Why would a tire maker make this comment, first off its never been proven that properly cared and stored tires lose integrity not to mention the inventory and logistics headaches the companys would be putting on themselves. Oxidation or ozone cracking is normal, and 99 % of the time cosmetic. Thus you will not be able to warranty the tires out. If a tire center adjust tires out for what they believe to be a defect and later the tire maker decides that this is normal wear. tire center eats tires. Most of your premium line tires have a chemical make-up to help keep the effects of ozone cracking from happening. Better tires, better technology.

the tires you bought are generic goodyear manufactured. as a rule they are pretty good . ive used them and had good service. take your recipts to the store and have them checked. minor cracking is normal . keep in mind they are fairly inexpensive tires and you get what you pay for . roadhazard has nothing to do with it that covers damage from outside source curbs, poyholes etc

Wal-Mart doesn't have to pay for those tires, Douglas does. You can also go to any place that sells Douglas tires and trade them in. Unfortunately the warranty won't pay you cash, just a discount on new tires. You will likely have to pay to mount and balance the new tires. Thus, in practical terms, tires basically have no warranty. Which is why it pays to buy good ones in the first place. Putting ANY product on the sidewalls of tires will be considered grounds to void the warranty, so be careful with that. Tires should last considerably longer than 2 years out in the weather, even in Texas. Lately the tire industry has made a statement not to use tires that are more than 6 years old, because they become prone to "dry rot" (for lack of a better term, like "oxidative degradation") by then. So that's the industry line on dry rot, if it's less than 6 years they should replace them.

try to call the maker of the tire! trying to get walmart to take some type of responsibility like beating a Dead Horse. or buy new tires and never use that brand again, i like bf-goodrich radio T/A's i have good luck from that tire. you have no clue do you? if you use that stuff that puts a shine on your tires it will dry rot your tires and will have lines on the side and which will void the manufacturer warranty. you would be smart to avoid armor all and use another spray like black magic or something like that. i always armorall on my tires been using it for the last 10 years never had a tire split or crack on me yet from using it. tires split/crack because they get dry its called DRY ROT this happends when the rubber drys out it becoms brittle.

The most likely reason for the side-wall cracks on the tires is because of the Texas Sun. The long time residents of the southwest states have had to live with the damages from that desert sun. Even having a dashmat and window shade on your car will not be enough protection for your dash and over time the dash will look like it has gorges from the Grand Canyon running through it. The same goes for the sidewalls of tires. Unless you apply a good tire protector on the sidewalls, after a year or so they will start to dry rot. In states such as Arizona, Texas, and New Mexico, your will often see people cover their RV tires with canvas tire covers that can be picked up at the local Harbor Freight store. The dry rot cracks on a tire are usually only noticed after it is too late. I would suggest using a silicone based product that will moisturize the tire, not one that has petroleum (oil based) based ingredients that will only baked in the sun.

and Wal-Mart will very likely take care of you. You will only get a prorata adjustment based on the remaining tread depth. But for heaven's sake, buy a better brand. And remember- YOU selected the brand and price of tire you bought, not Wal-Mart! Road hazzards are what happens to a tire in normal use. Unless you ran the tires underinflated or used a cosmetic product on the sidewalls as noted before, you should not have a problem getting an adjustment. Cheap tires are NEVER a bargain. Your life literally depends on your tires. Either go French with Michelin or buy the American Goodyear brand..... Wal-Mart sells both.

and Wal-Mart will very likely take care of you. You will only get a prorata adjustment based on the remaining tread depth. But for heaven's sake, buy a better brand. And remember- YOU selected the brand and price of tire you bought, not Wal-Mart! Road hazzards are what happens to a tire in normal use. Unless you ran the tires underinflated or used a cosmetic product on the sidewalls as noted before, you should not have a problem getting an adjustment. Cheap tires are NEVER a bargain. Your life literally depends on your tires. Either go French with Michelin or buy the American Goodyear brand..... Wal-Mart sells both.

and Wal-Mart will very likely take care of you. You will only get a prorata adjustment based on the remaining tread depth. But for heaven's sake, buy a better brand. And remember- YOU selected the brand and price of tire you bought, not Wal-Mart! Road hazzards are what happens to a tire in normal use. Unless you ran the tires underinflated or used a cosmetic product on the sidewalls as noted before, you should not have a problem getting an adjustment. Cheap tires are NEVER a bargain. Your life literally depends on your tires. Either go French with Michelin or buy the American Goodyear brand..... Wal-Mart sells both.

and Wal-Mart will very likely take care of you. You will only get a prorata adjustment based on the remaining tread depth. But for heaven's sake, buy a better brand. And remember- YOU selected the brand and price of tire you bought, not Wal-Mart! Road hazzards are what happens to a tire in normal use. Unless you ran the tires underinflated or used a cosmetic product on the sidewalls as noted before, you should not have a problem getting an adjustment. Cheap tires are NEVER a bargain. Your life literally depends on your tires. Either go French with Michelin or buy the American Goodyear brand..... Wal-Mart sells both.

if you use that stuff that puts a shine on your tires it will dry rot your tires and will have lines on the side and which will void the manufacturer warranty. you would be smart to avoid armor all and use another spray like black magic or something like that. Just a thought.

Have you contacted the tire manufacturer? Walmart may be responsible only if they installed the tires incorrectly. Have you checked to see if there are any recalls for this particular model of tire?