- Report: #1442876
Complaint Review: Walmart Money Card - Pasadena California
Reported By:
Patricia -
Mounds view, Minnesota, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Walmart Money Card
P.O. Box 5100 Pasadena, 91117-0100 California, United States
Phone:
1-877-937-4098
Web:
Walmartmoneycard.com
Categories:
Business Rating:
(0)
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Walmart Money Card Green Dot bank Stolen card number charged 181.29 to my card Pasadena California
On April 27th, 2018 I noticed that there was a charge for $181.29 to my account from a trader Joe's in San jose California. I live in mounds view Minnesota and havent been to California since I was 12 years old. I called walmart money card to dispute the charges and they sent me a form to fill out about the charge. 2 days later I found that there was a charge for McDonald's in san leandro, California for $7.13. I filled out the form for both of these charges and contacted them about the McDonald's one. They said they would send me a new card and investigate the charges. I have tried calling them numerous times but as soon as I put my information in, the call disconnects you. I have mailed letters to them with no reply.
Now today May 14th, 2018 they send me a letter saying the following: "Thank you for contacting Wal-Mart Money card regarding your dispute claim for 181.29. (Which they didnt even include the $7.13) We value our customers and take claims of this nature seriously. We have concluded our investigation and determined that we are unable to grant your claim due to the reason below: We have concluded that this is a valid authorized transaction and it will remain on your account." I don't know how the f*** it could be an authorized transaction if I DIDNT AUTHORIZE IT!! or I wasnt even in that F***** state!! I have called the police and will be taking legal action. They are a f****** fraud.
