- Report: #330068
Complaint Review: WASHINGTON MUTUAL - DALLAS Texas
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WASHINGTON MUTUAL
PO BOX 660487 DALLAS, 75266 Texas, U.S.A.
Phone:
800-356-0011
Web:
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WASHINGTON MUTUAL INTEREST RATE JUMPED FOR BEING AN AWESOME CUSTOMER DALLAS Texas
I couldn't believe my recent statement from my Washington Mutual Credit Card stating that my interest rate would go up dramatically starting May 30, 2008. I've been with them for over a year and have always paid on time and have always paid more than triple my minimum payment due. What the hell is going on? They did give me an option to close the account and keep my current terms. Well, they just lost a good customer.
Moe
SANTA ROSA, Texas
U.S.A.
Moe
SANTA ROSA, Texas
U.S.A.
5 Updates & Rebuttals
Jrk1901
Seattle,Washington,
U.S.A.
same thing happened to me
#2Consumer Comment
Tue, May 20, 2008
I received my statement today and saw that my interest rate doubled. I have been a loyal paying customer with WAMU Mastercard for more than two years and have only once paid late (two days). I called today to see what happened and they told me it was raised due to my "perceived risk" based on my FICO score - which is good by the way. It is exactly the same score I had when they first gave me the card! They told me that I could close my account to get back down to the 9.99% apr I had before. This left me no choice but to take that option. I have always been a good customer to WAMU. I have both my credit and checking through them. I am now going to close my checking account and move on to another company. It is very sad that at a time when the feds are lowering the interest rate to help consumers, this advantage is going towards the banks. If we weren't heading into a recession before, this will surely fuel us in that direction.
Jrk1901
Seattle,Washington,
U.S.A.
same thing happened to me
#3Consumer Comment
Tue, May 20, 2008
I received my statement today and saw that my interest rate doubled. I have been a loyal paying customer with WAMU Mastercard for more than two years and have only once paid late (two days). I called today to see what happened and they told me it was raised due to my "perceived risk" based on my FICO score - which is good by the way. It is exactly the same score I had when they first gave me the card! They told me that I could close my account to get back down to the 9.99% apr I had before. This left me no choice but to take that option. I have always been a good customer to WAMU. I have both my credit and checking through them. I am now going to close my checking account and move on to another company. It is very sad that at a time when the feds are lowering the interest rate to help consumers, this advantage is going towards the banks. If we weren't heading into a recession before, this will surely fuel us in that direction.
Jrk1901
Seattle,Washington,
U.S.A.
same thing happened to me
#4Consumer Comment
Tue, May 20, 2008
I received my statement today and saw that my interest rate doubled. I have been a loyal paying customer with WAMU Mastercard for more than two years and have only once paid late (two days). I called today to see what happened and they told me it was raised due to my "perceived risk" based on my FICO score - which is good by the way. It is exactly the same score I had when they first gave me the card! They told me that I could close my account to get back down to the 9.99% apr I had before. This left me no choice but to take that option. I have always been a good customer to WAMU. I have both my credit and checking through them. I am now going to close my checking account and move on to another company. It is very sad that at a time when the feds are lowering the interest rate to help consumers, this advantage is going towards the banks. If we weren't heading into a recession before, this will surely fuel us in that direction.
Jrk1901
Seattle,Washington,
U.S.A.
same thing happened to me
#5Consumer Comment
Tue, May 20, 2008
I received my statement today and saw that my interest rate doubled. I have been a loyal paying customer with WAMU Mastercard for more than two years and have only once paid late (two days). I called today to see what happened and they told me it was raised due to my "perceived risk" based on my FICO score - which is good by the way. It is exactly the same score I had when they first gave me the card! They told me that I could close my account to get back down to the 9.99% apr I had before. This left me no choice but to take that option. I have always been a good customer to WAMU. I have both my credit and checking through them. I am now going to close my checking account and move on to another company. It is very sad that at a time when the feds are lowering the interest rate to help consumers, this advantage is going towards the banks. If we weren't heading into a recession before, this will surely fuel us in that direction.
Cory
San Antonio,Texas,
U.S.A.
FYI
#6Consumer Suggestion
Fri, May 02, 2008
Saw a report the other day where wamu was gonna raise their "fees" by 100% and citigroup was gonna raise their "fees" by 31%. Hey after all the money they're losing on this sub-prime problem, they have to make it up someplace. Where better then a good, paying customer. Cut those friggin' cards up and quit playing their game. CASH ONLY.
