Report: #37713

Complaint Review: Webb Ford Highland IN - Highland Indiana

3 Updates & Rebuttals

Reported By:

- Portage, Indiana,

Submitted:

Updated:

Author Not Confirmed

Why?

Webb Ford Highland IN

9809 Indianapolis Blvd Highland, 46322 Indiana, U.S.A.

Phone:

219-924 3400

Web:

N/A

Categories:

Auto Dealers

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Webb Ford, Highland Indiana ripoff test drive car for a day, return it if I did not want it...they said I bought it con artist liars ripoff Highland Indiana

*Consumer Suggestion: Sheila Read this, it might me VERY helpful for you. Inside info and help from "The Great Thorn"

*Consumer Suggestion: Dealer could have used the B.V.A or the B.C.A. document.

*Consumer Comment: RIPOFF TAKEN ADVANTAGE OF ME AS I AM DEAF

I and my brother were told I could take used car off the lot for 2 days and if I did not want it, I could return it to Webb Ford...

I did not have insurance and they said since I was not buying the car I did not need it, as I would be covered by Webb's insurance during the drive...they said I would have to sign papers to take car off the lot...explained about Gap Ins, Extended Warranty, contract, etc....so when I came back in the next 2 days to buy the car paperwork would be ready...I said I am not buying this car now and they said we know...Webb will not process any papers signed...

I said I probably would pay cash and need to get Insurance and check on my finances...

Webb took my brother's insurance information, (said they wanted that while I drove the car) but I am not insured under his insurance...they said it is only a formality...

well, they sent all paperwork into the bank (False insurance information) Remember I did not have Insurance...the bank approved the Loan immediately, because I have #1 credit rating...

On Returning the car, they told me I bought this car and giving it back is not an option...I called the bank and asked how they could approve the loan since I do not have insurance...They couldn't approve the loan so stopped it...THANK GOD! Now, I have a car I don't want...no insurance...no money exchanged to Webb...and they have the 2nd set of keys to the car...they will not take the car back and said if I leave it they will report me and screw up my credit, and take my assets...I went to an attorney and he said it would be my word against their's...and my whitness is my brother so that is not good...Even if I am stuck with this car...re: signed contract...I would like to sue them for CONSUMER FRAUD...Never sign anything at Webb Ford...unless you really want to buy the car...They lie...and the car is only worth $8,000 and sold for $15,100 so I lost $7,100 for a test drive...What's wrong with this picture?

Do I have any recourse that anyone could see? I want to get them for Consumer Fraud...Misrepresentation and Improper Sales Practices....The new Indiana law should protect us from companies or individuals who con us....See the Attorney's General for Indiana website...

Sheila

Portage, Indiana
U.S.A.

Click Here to read other Ripoff Reports on Webb Ford, Highland IN

3 Updates & Rebuttals

Ryan

Portage,
Indiana,
U.S.A.

RIPOFF TAKEN ADVANTAGE OF ME AS I AM DEAF

#2Consumer Comment

Fri, October 24, 2003

i brought a 2003 ford focus in februauy... i am deaf so i think they ripped me off they sold it to me for 18 thousand dollars which is worth 8 thousand dollars so u see a big neative equity they made sure i ll stick with it forever... and it took them like a week for them to find a finacing for me i didnt know it was 18 thousand dollars i thougth was 13 thousand dolalrs and i came back when they caleld me to sign the papers and they alreaydy traded my car away so i am basically stucked with it beucase i signed the 13000 dollas agreement o well webb ford sucks

The Great Thorn

Bayville,
New York,
U.S.A.

Dealer could have used the B.V.A or the B.C.A. document.

#3Consumer Suggestion

Wed, December 11, 2002

If this dealer want to let you use the car for a few days to see if you liked it, they could have had you sign a document called the "B.V.A" or a B.C.A. Borrowed Car Agreement or a "Borrowed Vehicle agreement" All car dealers have them. This dealership in my opionion had no intetion to letting you play with anything at ALL. They just wanted to wack you into a car deal and keep you from buying from their competition.

The Great Thorn

Bayville,
New York,
U.S.A.

Sheila Read this, it might me VERY helpful for you. Inside info and help from "The Great Thorn"

#4Consumer Suggestion

Tue, December 10, 2002

Car dealers will do just about anything to have a chance to lock you into a car deal. Being that I Having the ability to bend car dealers over, I will consider myself on your side. I will leave the KY Jelly at home on this one. First I would fax a "Printer Friendly Version" of your Rip Off Report to Every Fax Number that I post on your Rip Off Report. OK? I also would car this dealer up and ask the OPERATOR for the F&I fax number and fire off a copy of your Rip OFF Report the this dealer RIGHT AWAY!!! #1 Allen K. Pope, Chief Counsel and Director Consumer Protection Division Office of the Attorney General Indiana Government Center South 402 West Washington Street, 5th Floor Indianapolis, IN 46204 317-232-6201 Toll free in IN: 1-800-382-5516 Consumer Hotline Fax: 317-232-7979 Web site: www.in.gov/attorneygeneral Next I would Fax a copy to your state banking commissioner's office. Indiana Department of Financial Institutions 402 West Washington St. Room W-066 Indianapolis, IN 46204-2759 317-232-3955 Toll free in IN: 1-800-382-4880 Fax: 317-232-7655 Web site: www.dfi.state.in.us Next I would fax a send a copt to Ford motor Corp. Ford Motor Company Ford Dispute Settlement Board PO Box 5120 Southfield, MI 48086-5120 Toll free: 1-800-428-3718 Customer Relationship Center Ford Motor Company 16800 Executive Plaza Dr. P.O. Box 6248 Dearborn, MI 48121 Toll free: 1-800-3392-3673 Web site: www.ford.com I also feel that you state Insurance commissioner's office would like a copy of your Rip Off Report, so FIRE AWAY. Indiana Sally McCarty, Commissioner Department of Insurance 311 W. Washington St., Ste 300 Indianapolis, IN 46204-2787 317-232-2385 Toll free in IN: 1-800-622-4461 Toll free: 1-800-452-4800 (in-state senior health insurance information) Fax: 317-232-5251 Web site: www.state.in.us/idoi/ Next I would send a Email direct link to your Rip Off Report to EVERY and I mean EVERY email address that I post next. If you so desire you might like to call a few of these Ford employees up and how is it that Ford dealers and do this and FORD does nothing about it? The below contact info is inside info that NO Ford dealer would want you to get your hands on, TRUST ME! No car dealer wants you to inform a car maker as to how poorly you are being treated by the dealership. Your Ford dealer will not like the fact that you have this contact info. Use it to your advantage. Sheila The info that I am giving you will help you in a big way, ONLY if you use it. You also could email Henry Ford's Great grandson [email protected] he is at the top at Ford. Email him a direct link to your Rip Off Report. Carolyn Brown [email protected] Brand(s): Ford Department: Environment & Safety Communications 1-313-621-2963 1-248-473-8082 1-313-325-7243 Kristen Kinley [email protected] Brand(s): Ford Motor Company Department: Environment & Safety Communications 1-313-845-2709 1-248-375-3667 Valerie Rosnik [email protected] Brand(s): Ford Motor Company Department: Environment & Safety Communications 1-313-206-2058 Robyn Schultz [email protected] Brand(s): Ford Department: Environment & Safety Communications 1-313-390-3091 1-313-410-4635 Maria Sheler-Edwards [email protected] Brand(s): Ford Motor Company Department: Environment & Safety Communications 1-313-248-4979 1-734-434-8191 1-734-645-1968 Jerree Martin [email protected] Brand(s): Ford Motor Company Department: Service Operations 1-313-337-2699 1-313-592-0106 1-313-618-9614 1-888-467-3673, T:1 Ray Day [email protected] Brand(s): Ford Motor Company Department: Product Development 1-313-317-7683 1-734-414-0526 1-313-903-0263 1-888-467-3673, T:1 Karen Hampton [email protected] Brand(s): Ford Motor Company, Ford Department: Ford Division 1-313-323-7045 1.313-822-6620 1-313-605-2999 1-313-3257243 Mark Schirmer [email protected] Brand(s): Ford Department: Ford Division 1-313-845-1547 1-734-222-4040 1-313-938-4660 1-888-4673673, T:1 Wesley Sherwood III [email protected] Brand(s): Ford Motor Company Department: Product Launch 1-313-390-5660 1-734-699-5725 1-313-550-3458 1-888-467-3673, T:1 Rich Voytowich Jr. [email protected] Brand(s): Ford Department: Detroit/Chicago Regional Office 1-313-390-5068 1-313-884-3444 1-313-618-9530 1-888-467-3673, T:1 Jeremy Barnes [email protected] Brand(s): Lincoln, Mercury Department: Lincoln Mercury 1-949-341-7697 1-949-709-8936 1-714-296-1402 Cristina Bruzzi [email protected] Brand(s): Aston Martin Department: Aston Martin 1-949-341-6258 1-949-362-5547 1-949-338-8700 Anne Clinard [email protected] Brand(s): Aston Martin, Jaguar, Land Rover Department: Aston Martin Jaguar Land Rover 1-949-341-6847 1-949-509-6633 1-949-422-2199 Angela Coletti [email protected] Brand(s): Ford Motor Company Department: Global News Bureau 1-313-390-1759 1-586-296-9596 1-586-350-4408 Ellen Dickson [email protected] Brand(s): Ford Motor Company Department: National Communications 1-202-962-5383 1-301-951-9113 1-202-253-7083 1-888-467-3673 Jennifer Flake [email protected] Brand(s): Ford Motor Company Department: Product Development and Global Design 1-313-323-7668 1-313-277-9535 1-313-903-0429 1-888-467-3673, T:1 Brook Galbraith-Smith [email protected] Brand(s): Ford Motor Company Department: Global News Bureau 1-313-323-0646 1-888-467-3673, T:1 Karen Hampton [email protected] Brand(s): Ford Motor Company, Ford Department: Ford Division 1-313-323-7045 1-313-822-6620 1-313-605-2999 1-313-325-7243 Brenda Hines [email protected] Brand(s): Ford Motor Company Department: Manufacturing 1-313-322-1185 1-248-449-4454 1-313-268-7506 1-888-467-3673, T:1 Ron Iori [email protected] Brand(s): Ford Motor Company Department: Global Operations 1-313-337-2456 1-313-791-6837 1-313-570-7632 1-888-467-3673, T:1 Paige Johnson [email protected] Brand(s): Ford Motor Company Department: Customer Satisfaction & Technologies 1-313-248-6820 1-248-735-0168 1-313-378-6395 1-248-539-4853 Jay Joyer [email protected] Brand(s): Lincoln, Mercury Department: Lincoln Mercury 1-949-766-8420 1-949-766-8420 1-949-370-0368 Kristen Kinley [email protected] Brand(s): Ford Motor Company Department: Environment & Safety Communications 1-313-845-2709 1-248-375-3667 Octavio Navarro [email protected] Brand(s): Ford Motor Company, Ford, Lincoln, Mercury Department: Los Angeles Regional Office 1-949-629-2033 1-562-413-1534 1-949-422-4953 1-888-467-3673, T:1 John Ochs [email protected] Brand(s): Ford Motor Company Department: New Media Team 1-313-337-3669 1-734-769-6031 1-313-402-4022 1-888-467-3673 Bob Roach [email protected] Brand(s): Ford Motor Company, Ford, Lincoln, Mercury Department: Product Development and Global Design 1-313-390-9553 1-248-656-2356 1-313-407-9596 1-888-467-3673, T:1 Mark Schirmer [email protected] Brand(s): Ford Department: Ford Division 1-313-845-1547 1-734-222-4040 1-313-938-4660 1-888-467-3673, T:1 David Scully [email protected] Brand(s): Ford Motor Company Department: Product Development 1-313-323-0510 1-248-851-4423 1-313-300-8033 1-888-467-3673, T:1 Maria Sheler-Edwards [email protected] Brand(s): Ford Motor Company Department: Environment & Safety Communications 1-313-248-4979 1-734-434-8191 1-734-645-1968 Wesley Sherwood III [email protected] Brand(s): Ford Motor Company Department: Product Launch 1-313-390-5660 1-734-699-5725 1-313-550-3458 1-888-467-3673, T:1 Beverly Thacker [email protected] Brand(s): Ford Motor Company, Aston Martin, Ford, Jaguar, Land Rover, Lincoln, Mazda, Mercury, Volvo Department: Broadcast News 1-313-317-7639 1-248-552-8992 1-313-418-5377 1-888-467-3673, T:1 James Trainor [email protected] Brand(s): Ford Motor Company, Lincoln, Mercury Department: Lincoln Mercury 1-949-341-7689 1-949-459-7948 1-949-275-8842 1-888-467-3673 Christian Vinyard [email protected] Brand(s): Ford Motor Company Department: Global Affiliates & Associations 1-313-594-7899 1-313-336-5071 Rich Voytowich Jr. [email protected] Brand(s): Ford Department: Detroit/Chicago Regional Office 1-313-390-5068 1-313-884-3444 1-313-618-9530 1-888-467-3673, T:1 Paul Wood [email protected] Brand(s): Ford Motor Company Department: Purchasing 1-313-621-2961 1-248-745-9269 1-313-598-1351 Fax a copy of your complete Rip Off Report to the car dealer that you feel is not helping you with your trouble. Maybe one day car makers will take a good look at how car buyers are being treated. Maybe one day car makers will set up "think tanks" that are willing to set up a car buying process that removes ALL DECEPTION ! I will break off a Thorn to use just for this Rip Off Report. P.S. Ask Ford if this Ford dealer is a "BLUE OVAL" dealer? If they are I am willing to bet that their just might be some C.S.I. Diversion going on under the table.