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  • Report:  #61359

Complaint Review: Wells Fargo Home Mortgage - Norwest Mortgage - DesMoines, Minneapolis Iowa

Reported By:
- Hartwell, Georgia,
Submitted:
Updated:

Wells Fargo Home Mortgage - Norwest Mortgage
Correspondence Resolution Dept., MAC - X2501 - 01T, 1 Home Campus, / Suite 1000 - MS 0584, 800 LaSalle Ave. DesMoines, Minneapolis, 50328=0001 / 55402= Iowa, U.S.A.
Phone:
800-288-3212
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I would not recommend Wells Fargo Home Mortgage/Norwest Mortgage to anyone! But if you want to live a nightmare this is the place to go!

Start with escrow sending you a refund check, that is suppose to be there to pay taxes and insurance! I did not cash that check, but they had to "research" it. Then get them to understand what they are suppose to do! This is their business, Right? You will never receive any confirmation to anything that they "Say they will do". At least with Norwest I got my Amortization Schedule! But they sold my loan to Wells Fargo. They said that everything would go smoothly. I might as well have been riding their stage coach when they were robbed in the wild wild west.

You will never talk to the same person, you will never get a last name, they will loose your payments, they will return your payments, they will lied to you, mislead you, never return your calls,never give you a payoff quote! Financial slaughter, where they will make money at your expense!

Never beleive one word that they say! I am a single mother who is disabled and put all my money down on a home for me and my daughter 4 years ago. I am an honest person who has had to scrape by since 1990. To me $16,000.00 down was alot of money! I did this so I would not have to pay PMI insurance, but was charged for it from the very beginning! My loan balance was 71% of the purchase price, well below the 22% level.

Then they "force placed" THEIR insurance on my home even though I had my own insurance! Reason they gave? "The property address is not correct"....it was correct, they will just use anything and shove it down your throat!! This more than doubled the escrow that I had to pay and did not even include my personal belongings!

Escrow balancer, ha ha ha... they need just 15.75 to balance the escrow account. If so why add it to every month? The payments kept going up on a fixed rate mortgage. Call them to inquire why they are charging me a late fee...Watch your payments not be applied..after you have paid them!!

Rude customer service, I have been cut off, hung up on, bounced all over the country, told we are here only to "document". Well, they don't even do that! They are there for one reason and ONE Reason ONLY! To take away your home and make a profit at your expense!!

They will foreclose on you and if you try to refinance then they will jack up the price to more than the original loan!! You can't get anywhere with them, except maybe "homeless" and broke!

Loan shark is a nice term considering what they are putting me though. And online does not help them to "NOT LOOSE" things either! They conveniently use their Power! My life will never be the same! My credit is ruined, it has caused me needless stress, and illness. Why is it a large corporation can steal and get away with it? The Stage coach became the robbers!!

Check out Complaints.com for more of the same. I think you will be surprised as I was!

Homeless in GA

P.S. using their toll free numbers does not help you. You will have no records of your calls.

Lindy

Hartwell, Georgia
U.S.A.


8 Updates & Rebuttals

Lindy

Hartwell,
Georgia,
U.S.A.
disabled mother

#2REBUTTAL Individual responds

Mon, November 22, 2004

I tried all the suggestions on here and nothing worked. I am still homeless after 1 yr. 4 mos. I pray that someone does something to Wells Fargo Home Mortage/Norwest before I die. Living in car and desparation here. Lost my daughter too. I can only pray that someone will take up the fight!


Lindy

Hartwell,
Georgia,
U.S.A.
disabled mother

#3REBUTTAL Individual responds

Mon, November 22, 2004

I tried all the suggestions on here and nothing worked. I am still homeless after 1 yr. 4 mos. I pray that someone does something to Wells Fargo Home Mortage/Norwest before I die. Living in car and desparation here. Lost my daughter too. I can only pray that someone will take up the fight!


Lindy

Hartwell,
Georgia,
U.S.A.
disabled mother

#4REBUTTAL Individual responds

Mon, November 22, 2004

I tried all the suggestions on here and nothing worked. I am still homeless after 1 yr. 4 mos. I pray that someone does something to Wells Fargo Home Mortage/Norwest before I die. Living in car and desparation here. Lost my daughter too. I can only pray that someone will take up the fight!


Lindy

Hartwell,
Georgia,
U.S.A.
disabled mother

#5REBUTTAL Individual responds

Mon, November 22, 2004

I tried all the suggestions on here and nothing worked. I am still homeless after 1 yr. 4 mos. I pray that someone does something to Wells Fargo Home Mortage/Norwest before I die. Living in car and desparation here. Lost my daughter too. I can only pray that someone will take up the fight!


Jacqueline

Hammond,
Indiana,
U.S.A.
Please access web site: WWW.ACORN.COM=Acorn Housing Corp.

#6Consumer Suggestion

Fri, July 04, 2003

The Acorn Housing Corp. is a private nonprofit organization dedicated to keeping people in their homes. I just went to their site researching for another person, and they really do get the ball rolling. I was reading about how they kept a family from losing their home. They actually negotiate with you, and contact the mortgage company. Please consider this site. If I had known about it sooner, I would have told you. Others here at Rip-off.com have recommended them as well. Unfortunately I can't remember the specific reports. They're very easy to find. It's not just a government organization, that takes a complaint form from you and disappears. They also have experience working with Wells Fargo and Fairbanks=Lucifer and his league. Okay I'll cut the mellow drama, but they're really crappy, you'll find a lot of people at this site who agree. Keep in touch. We hope to hear good news from you next time.


Lindy

Hartwell,
Georgia,
U.S.A.
they can destroy my property?? It does not seem fair

#7Author of original report

Thu, July 03, 2003

Letters mailed, faxes done!! Now waiting to see if Wells Fargo replys or ignores it "just long enough" to put me and my daughter on the side of the road. Yes they do just dump your things on the county ride-of-way to be "fair game" to all passers-by, so I am told by a "representative of Wells Fargo". In other words they can destroy my property?? It does not seem fair, just nor right by any means. Next update to be on Tuesday July 8th, 2003. That is if I am still here. Thank you Ripoff for the information to fight back with. Oh and don't forget that Norwest MTG. is under the skirt-tails of Wells Fargo Home MTG. Amazing how small business gets eaten up by Large Corporations, and who gets hurt? We the Comsumer!!!


Lindy

Hartwell,
Georgia,
U.S.A.
Thank you so very much for the above information.

#8Author of original report

Wed, June 25, 2003

I am working on them now. I appreciate all the help I can get, since I am no expert either. Now I don't feel so lost and alone! I will let you know how all this turns out.


Jacqueline

Hammond,
Indiana,
U.S.A.
stopmortgagefraud.com=1-800-348-3931

#9Consumer Suggestion

Sun, June 22, 2003

Mortgage financing is miserably complicated, and I will not pretend to be any kind of expert, however these options cannot hurt. It is important that you not take to long in researching these contacts, because we do not know the statute of limitations for any charges you may press or vindication receivable. In addition, I have read about how this company is hideously wicked, and is already being sued. They have special lawyers, who hold out, string the process alon, until the Plaintiff/Victimized Consumer runs out of money, in Court. Win or lose, they allegedly bankrupt you first. They have ways of manipulating their documention, and they practice "bait and switch" manuevers, which are out-right illegal, in other profesions. The number posted: 1-800-348-3931 is for the organization/site called Stopmortgagefraud.com This site is run by The Mortgage Association of America. There physical address is clearly posted at the bottom of the screen, and not hidden behind a post office box. They have an online complaint form for you to fill out, if you are subject to "Abusive Lending" practices. I looked at the form, and think you can handle it. You sound like you have a pretty good handle on the situation. I have not tried this or any other contacts myself. I did visit some of the sites, but cannot use them as I do not share the same problem-rip-off situation. Here's another site called www.consumeraction.gov. they too have assistance, and may be of service. For the record you should contact your State: Attorney: Administrative Office of Consumer Affairs, 2 Martin Luther King Jr. Drive, Suite 356, Atlanta, GA, 30334, phone: 404-656-3790, toll free outside of Atlanta area: 1-800-869-1123, Fax: 404-656-3790, Web: www2.state.ga.us/gaoca Here is another consumer organization, maybe you can work your way through the list, and see where you get results or contact them at once, whatever is easiest and fastest. Legal & Consumer Specialist Affairs, Dept. of Banking & Finance, 2990 Brandywine Road, Suite 200, Atlanta, GA, 30341-5565, phone: 720-986-1655, Fax: 770-986-1657, email: [email protected], Web site: www.gadbf.org This is the last one: promise: Board of Governers of the Federal Reserve System, Division of Consumer and Community Affairs, 20th 8C Street, NW Stop 801, Washington, D.C., 20551, phone: 202-452-3693. Wells Fargo is under Fedaral Regulation through the Federal Reserve which is a part of why they get away with so much, but from what I understand, they want to know when Mortgage Companies are being abusive. How they respond is unknown to me. Please give us an update, and let us know how this turns out. Maybe you can educate us on which of these contacts is effective, to help others in your situation. I pray you get this and results in your situation. God keep you and your daughter safe.

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