- Report: #429140
Complaint Review: Wells Fargo Home Mortgage - Des Moines Iowa
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Author Confirmed
Why?
Wells Fargo Home Mortgage
PO Box 10335 Des Moines, 50306 Iowa, U.S.A.
Phone:
800-288-3212
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wells Fargo Home Mortgage reported my mortgage account as delinquent to credit agencies, (saying they did not, would not) after giving me a moritorium due to natural disaster ! i.e., HURRICANE GUSTAV and IKE!! Des Moines Iowa
After Hurricane's Gustav and Ike, Wells Fargo Bank offered my family a moritorium on my mortgage payments. I am currently in repayment negotiations of that moritorium with Wells Fargo, however they have not told me what that "repayment plan" is nor have I received any paperwork, let alone signed anything. Hurricane Gustav and Ike tore over Louisiana in September of 08, and after communicating with Wells Fargo they said when I could begin making payments again to contact them and they would work with me on a repayment plan, which at that time I wanted to have the moritorium payments just put on the end of my loan because I had a great credit rating, had no late payments on anything and absolutely no negatives,
my credit history was all current and in good standing, and I communicated that to them, they again said they would work with me and that this WOULD NOT affect my credit rating in any way. I communicated with Wells Fargo to begin making my mortgage payments again in November/December, and they said they would be in touch. They were not in touch with me, and I could not get an answer from anyone, let alone talk to the same person, Wells Fargo employees acted like no one knew what was going on. So I began making my mortgage payments again. I DID make my January and February payments in full ($1,291.52) and I have never been late.
January payment was mailed from our home in Prairieville, Louisiana on January 9th to Wells Fargo Home Mortgage, P. O. Box 660455, Dallas, Texas 75266-0455 and as per the enclosed copy of our Chase Bank statement, Wells Fargo cashed that check # 2088 on January 16, 2009. February payment was posted by Wells Fargo as well, in full. Yet on my credit report, my Wells Fargo Home Mortgage account is recorded as 120 days delinquent, and my credit score has dropped to 664 !!! Communication with Wells Fargo telephonically has been without relief, as Wells Fargo has adamantly stated on numerous occasions that they HAVE NOT reported to credit reporting agencies, yet it indeed HAS reported to ALL credit reporting agencies a negative delinquency, which is not true.
Wells Fargo needs to correct this information on ALL credit reporting agencies, as it is in error. 1.) The moritorium repayment has not been negotiated as yet, and I am still making payments on time and in full. 2.) I am not 120 days past due. The moritorium was told to me by Wells Fargo that it would not affect my credit report and arrangements would be made AFTER the moritorium for repayment. Claiming my January payment as late is also not true, therefore, the report from Wells Fargo Mortgage existing on ALL credit reporting agencies reports is not true, erroneous, and affecting my family and my credit severely. I wish to put the moritorium payments at the end of my current loan and continue to make the mortgage payments I have always made in the amount of $1,291.52. I am able to do so and will continue to do so until my loan is paid in full.
Due to Wells Fargo Home Mortgage's negative report on my credit reports, (Experian, Equifax, TransUnion), not only has my credit score dropped drastically, but also it is affecting my credit with other financial agencies I have always had a current and steady excellent association with. Before Wells Fargo made false claims to all credit reporting agencies, my credit was fine, without even one negative or late report. I have always paid my bills in full and on time as should be reflected by my account history. Wells Fargo refuses to correct their errors in reporting to all credit agencies immediately, they continue to tell us they have NOT reported. I adamantly dispute this negative report from Wells Fargo. If this negative reporting is not resolved immediately, not only will I be forced to initiate legal action but I will also be forced to sue for damages incurred by the negligence, false reporting and negative actions perpetuated to my livelihood by Wells Fargo Home Mortgage. If anyone knows of a wy to help me -please let me know!
Rob
Prairieville, Louisiana
U.S.A.
Click here to read other Rip Off Reports on Wells Fargo Bank
my credit history was all current and in good standing, and I communicated that to them, they again said they would work with me and that this WOULD NOT affect my credit rating in any way. I communicated with Wells Fargo to begin making my mortgage payments again in November/December, and they said they would be in touch. They were not in touch with me, and I could not get an answer from anyone, let alone talk to the same person, Wells Fargo employees acted like no one knew what was going on. So I began making my mortgage payments again. I DID make my January and February payments in full ($1,291.52) and I have never been late.
January payment was mailed from our home in Prairieville, Louisiana on January 9th to Wells Fargo Home Mortgage, P. O. Box 660455, Dallas, Texas 75266-0455 and as per the enclosed copy of our Chase Bank statement, Wells Fargo cashed that check # 2088 on January 16, 2009. February payment was posted by Wells Fargo as well, in full. Yet on my credit report, my Wells Fargo Home Mortgage account is recorded as 120 days delinquent, and my credit score has dropped to 664 !!! Communication with Wells Fargo telephonically has been without relief, as Wells Fargo has adamantly stated on numerous occasions that they HAVE NOT reported to credit reporting agencies, yet it indeed HAS reported to ALL credit reporting agencies a negative delinquency, which is not true.
Wells Fargo needs to correct this information on ALL credit reporting agencies, as it is in error. 1.) The moritorium repayment has not been negotiated as yet, and I am still making payments on time and in full. 2.) I am not 120 days past due. The moritorium was told to me by Wells Fargo that it would not affect my credit report and arrangements would be made AFTER the moritorium for repayment. Claiming my January payment as late is also not true, therefore, the report from Wells Fargo Mortgage existing on ALL credit reporting agencies reports is not true, erroneous, and affecting my family and my credit severely. I wish to put the moritorium payments at the end of my current loan and continue to make the mortgage payments I have always made in the amount of $1,291.52. I am able to do so and will continue to do so until my loan is paid in full.
Due to Wells Fargo Home Mortgage's negative report on my credit reports, (Experian, Equifax, TransUnion), not only has my credit score dropped drastically, but also it is affecting my credit with other financial agencies I have always had a current and steady excellent association with. Before Wells Fargo made false claims to all credit reporting agencies, my credit was fine, without even one negative or late report. I have always paid my bills in full and on time as should be reflected by my account history. Wells Fargo refuses to correct their errors in reporting to all credit agencies immediately, they continue to tell us they have NOT reported. I adamantly dispute this negative report from Wells Fargo. If this negative reporting is not resolved immediately, not only will I be forced to initiate legal action but I will also be forced to sue for damages incurred by the negligence, false reporting and negative actions perpetuated to my livelihood by Wells Fargo Home Mortgage. If anyone knows of a wy to help me -please let me know!
Rob
Prairieville, Louisiana
U.S.A.
Click here to read other Rip Off Reports on Wells Fargo Bank
