- Report: #992253
Complaint Review: Wells Fargo - Internet
Reported By:
monique -
arlington, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Wells Fargo
Internet, United States of America
Phone:
Web:
wellsfargo.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wells Fargo Wells Fargo Refinance Incompetence Internet
I have been working with WF for 5 months to refinance one of my mortgages, which it owns. I have worked with 3 processors - none of which have been able to provide quality customer service and actually carry out their responsibilities to process my application. If I hadn't already paid for the appraisal, I would walk away.
I even emailed the President and CEO, which triggered the involvement of yet another representative. But it's been three weeks since that happened and I'm not any closer to closing.
I have no idea how WF's refinance business can be profitable.
If you are in any way considering refinancing with WF, I hope my message and that of others convinces you to work with another institution.
I even emailed the President and CEO, which triggered the involvement of yet another representative. But it's been three weeks since that happened and I'm not any closer to closing.
I have no idea how WF's refinance business can be profitable.
If you are in any way considering refinancing with WF, I hope my message and that of others convinces you to work with another institution.
