- Report: #1333909
Complaint Review: Wells Fargo -
Reported By:
RUKIDDINGME -
, Delaware, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Wells Fargo
USA
Web:
Cardmemberservices.com
Categories:
Business Rating:
(0)
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Wells Fargo Would not honor cellphone insurance as offered Hockessin Delaware
I filed a claim for a cracked screen on my Iphone after it was dropped. I was given two options. Either get an estimate and see if it is covered by the insurance or have it fixed and send a copy of the receipt. Either way the phone needed to be fixed, so I took it to Apple and had it fixed. I submitted all the paperwork to include the receipt for the repair. The receipt had the amount charged and that it read " repair display assembly". (obviously, the screen).
Cardmember Services would not honor my claim because the receipt did not state WHY the display assembly needed repaired. ARE YOU KIDDING ME ??? It needed repaired because it was CRACKED.
Wells Fargo told me that they would provide free cellphone insurance as long as I pay my cellphone bill with their credit card. I've been paying for my cellphone bill every month $248.00 for over a year and never had a claim until now. Bottom line is that they will find every excuse to make your life miserable so that you give up and they don't have to pay.
Needless to say, good bye wells fargo credit card. Maybe they can create another phantom account for the one they are about to lose with me.
Bottom line, you're better off paying cellphone insurance through your cellphone provider and avoid this headache at all cost. It's not worth it. Bottom line is "you don't really have insurance" if your counting on Wells Fargo Cardmember Services.
