- Report: #1427578
Complaint Review: Western Union - Englewood Colorado
Reported By:
Anonymous -
Bremerton, Washington, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Western Union
PO Box 7030 Englewood, 80155 Colorado, United States
Phone:
1-800-999-9660
Web:
www.westernunion.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Western Union Cheated me of refund Englewood Colorado
Last fall (9-28-17) I sent Dish (Network) a payment of $55.63.
When I called Dish back they said they never received it. I called
them several times to confirm this. After calling them over the course
of 13 days I sent them an electronic transfer for $55.63 which they
confirmed they received on 10-12-17. On this same day I mailed
a refund request to Western Union for $55.63. The information said
the $15 fee could be taken out of the refund so I included a letter
telling them to do so which they did not. They sent me a letter saying
I needed to include a $15 fee, so I had to wait a few weeks to
save an extra $15 which I sent with the next request on 1-3-18. They
cashed the $15 on 1-12-18 but are now refusing to pay me my refund of $55.63.
I've called them several times since but to no avail. I am out $70.63.
They already admitted the MO was not cashed with the first letter.
I knew Western Union was a bad company. They admitted to fraud and
had to pay off a lawsuit recently. I could not find another company so
I went with them. Do not use Western Union! If a company loses your
payment Western Union will not refund your money. Knowing this company
cheats people at least I kept the receipts to document what happened.
