- Report: #1347920
Complaint Review: Westlakes Auto Financial - california
Reported By:
Linda Dickerson -
Colonial Beach, Virginia, USA
Submitted:
Updated:
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Author Confirmed
Why?
Westlakes Auto Financial
california, USA
Web:
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Westlakes Auto Financial When you see Westlakes Financial, RUN Los Angeles, California
My son has a car financed throught Westlakes. He had 4 years to pay for it and during that time he had a couple of extension in his payments. Dec 24, 16 is when the car should have been paid for. He;s been paying faithful for the last past 2 years and no longer had late fee/charges. Directly after Dec 24th he gets hit with a 1436.00 bill which requires immediate attention per the red flag on the account. Since thee [ayment was being demanded. I decide to go ahead and do the payoff using my credit card. Low and behold they would not accept the payment. Then I tried to do a balance transfer and again they will not accept that form of payment. I called and talked to several representatives and no one was willing to help in any way. Today I log on to the account and they have tagged on a $71.90 late fee which brought the account from 1449.19 to 1530.00. How ironic is that? I tried contacting corporate office but apparently they are all a part of such a rip-off and scam.. They in fact are the worst company I have ever dealt with and apparently gets away with it according to all the feed back and reviews.
1 Updates & Rebuttals
Robert
Irvine,California,
USA
Like Mother..Like Son?
#2Consumer Comment
Fri, January 06, 2017
I do find it quite hillarious how you "qualify" your son's payment history.
After all he had a 4 year loan and for the last "two years" he has paid faithfully and "no longer" gets any late fees. Well that's great, but as you stated his loan was for FOUR years and believe it or not...those two years before matter.
The fact is that your son is with a Sub-Prime lender, because he has not proven he can handle credit. And if the history you have described here is any indication he still hasn't proven he can handle credit.
When he got the deferrment(or what ever they called it) they don't change the end date of the loan, so every unpaid month, and unpaid late fee and the additional interest gets tacked onto the last payment. Where just like every other payment his missed, this payment is subject to the same late fee structure and if he fails to pay he can still have the car reposessed.
If you want to pay the loan with your credit card, you can...with a Cash Advance.
Oh and yes, this would be the same situation regardless of the finance company, and yes your son agreed to every single thing that they are doing when he got the loan.
