- Report: #820019
Complaint Review: White Diamond Jewlers - Los Angeles California
Reported By:
JKD -
Claremont, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
White Diamond Jewlers
1815 Hawthorne Blvd Redondo Beach, Ca 90278 Los Angeles, 90278 California, United States of America
Phone:
310-371-0007
Web:
Categories:
Business Rating:
(0)
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White Diamond Jewlers Owner Wife: Odette Kahawajian, I purchased a stamped 18k white gold diamond watch for 14,000.00. The watch is not gold but metal and valued at 350.00 Los Angeles, California
Odette Kahawajian decieved me by having her husband (jewler) produce for me an 18k White gold diamond watch. I paid $14,000 cash to her and my watch is valued at $350.00 She told me that the watch was solid 18k white gold. I was devasted when told that my watch is in fact metal. I spoke to Odette's Husband Derano and he told me to bring the watch in and that I could get a full refund.
When I called to set up a time to bring my watch back I got the run around and was sent a text message from Odette for me to speak to her attorney which is her brothers friend. I filed a report with the BBB soon after and Odette (owner) avoided all attempts to resolve this issue by paying me back my $14,000.00 I called her attorney and he was rude and clueless as to why I was calling. I purchased several pieces of Jewlery from White Diamond Jewerlers and overpaid by 80% some of the rings, I purchased were fake. One inparticular was custom made and I was told the diamonds were champange diamonds when in fact they were plastic.
When I called to set up a time to bring my watch back I got the run around and was sent a text message from Odette for me to speak to her attorney which is her brothers friend. I filed a report with the BBB soon after and Odette (owner) avoided all attempts to resolve this issue by paying me back my $14,000.00 I called her attorney and he was rude and clueless as to why I was calling. I purchased several pieces of Jewlery from White Diamond Jewerlers and overpaid by 80% some of the rings, I purchased were fake. One inparticular was custom made and I was told the diamonds were champange diamonds when in fact they were plastic.
1 Updates & Rebuttals
voiceofreason
North Carolina,United States of America
A fool and their money
#2Consumer Comment
Mon, January 09, 2012
Have you ever heard that maxim? Shame more on you for handing over THOUSANDS in cash to a store rated only a D by the BBB.
http://www.la.bbb.org/business-reviews/Jewelry-Retail/White-Diamond-Jewelers-in-Redondo-Beach-CA-13161188
That D pretty much means they couldn't give a hoot what the BBB requests of them, maybe just enough to avoid an outright F rating. To do that they probably respond to the less costly complaints, enough to secure at least a D. To anyone foolish enough to hand them what you did, they'll tell the BBB to tell you to fly into a mountainside.
How do you not do even a cursory check on a store before spending that kind of cash.
When someone throws that kind of cash around so carelessly I tend to wonder about its origins.
