- Report: #1177169
Complaint Review: wildblue exede - Internet
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Author Not Confirmed
Why?
wildblue exede
Internet, USA
Phone:
855 627 0935
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
wildblue exede internet wildblue exede internet Rip Off Professionals Internet
After having wild blue internet for over two years we found out wildblue-exede collecting for three accounts when we only had one. I know I should have found it sooner but for some reason we just over looked it. After calling customer service and on the phone over an hour....they said it was nothing they could do about it
. After that they would just not answer or hang up on me. They charged my CC twice a month and recurring payments out of my checking every month too.
I had to change credit card and bank card to get them to stop. I still have an account with the one account number I started with because we are rule and no other internet service here. The other account numbers are threatening me now.
I just don't understand how so many thieves get away with this kind of thing. The bigger the company...the worse they are.
Bill
1 Updates & Rebuttals
ExedeKarmin
rockford,Illinois,
Billing Issues?
#2UPDATE Employee
Thu, October 02, 2014
Bill,
I would like the opportunity to speak with you concerning this billing issue. It seems like you may have been disconnected and then reconnected with a new account. Please send me an email to [email protected] with your account and contact information. We want to make sure we get any additional accounts disconnected and charges reversed if applicable. ExedeKarmin
