- Report: #754472
Complaint Review: Wiley X Eyewear - livermore Mississippi
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Author Confirmed
Why?
Wiley X Eyewear
7800 Patterson Pass Rd. Livermore,Ca livermore, 38801 Mississippi, United States of America
Phone:
800-776-7842
Web:
www.wileyx.com
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Business Rating:
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Wiley X Eyewear Bad Warranty on products livermore, Mississippi
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Bought a pair of Wileyx polarized sunglasses for $75.00 from a local dealer.
Had them for about a month and the lens coating started to peel and melt off. I sent them back to the company for repair.
They sent them back with a letter stating they were not covered under warranty.
I called customer service on 7/18/2011. The lady said that they had been discontinued and not covered under warranty.
I believe that WileyX should have offered to replace them with another pair of sunglasses that were comparable to the ones I have. It is not my fault that they discontinued a product. They need to stand behind their merchandise.
Had them for about a month and the lens coating started to peel and melt off. I sent them back to the company for repair.
They sent them back with a letter stating they were not covered under warranty.
I called customer service on 7/18/2011. The lady said that they had been discontinued and not covered under warranty.
I believe that WileyX should have offered to replace them with another pair of sunglasses that were comparable to the ones I have. It is not my fault that they discontinued a product. They need to stand behind their merchandise.
