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  • Report:  #907234

Complaint Review: Wirefly - Internet Internet

Reported By:
Leslie Kieltyka - Grifin, Georgia, United States of America
Submitted:
Updated:

Wirefly
1708 Honeybee Creek Dr. Internet, 30224 Internet, United States of America
Phone:
4049561642
Tell us has your experience with this business or person been good? What's this?
I had 4 hundred dollars withdrawn from my checking account without notification. Wirefly had Simplicity a collection agency take out money with my debit card. My only income is SSI Disability I was told a debit collector can not bother SSI Disability if it's only income. I called them and they blamed everyone else, on my bank statement it has there number who took out my money!!!


1 Updates & Rebuttals

wirefly_kim

Reston,
Virginia,
USA
your Complaint about $400

#2UPDATE Employee

Tue, July 31, 2012

Hi, I work at Wirefly's HQ and wanted to assist you with your order issue.  It sounds like it was a charge for our Instant Savings Discount, that we provide to all of our customers at the time of purchase, or a Return Gurantee Deposit was charged if you had processed an exchange and we did not get our equipment returned. 

I would like to review your order to assist you with understanding what happened and why.  If you would please contact us with your order information at onlinesupport at wirefly dot com, we will be happy to have a customer service manager review your order and assist you with your issue.  We look forward to hearing from you soon!

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