wirefly_kim
Reston,#2UPDATE Employee
Tue, July 31, 2012
Hi, I work at Wirefly's HQ and wanted to assist you with your order issue. It sounds like it was a charge for our Instant Savings Discount, that we provide to all of our customers at the time of purchase, or a Return Gurantee Deposit was charged if you had processed an exchange and we did not get our equipment returned.
I would like to review your order to assist you with understanding what happened and why. If you would please contact us with your order information at onlinesupport at wirefly dot com, we will be happy to have a customer service manager review your order and assist you with your issue. We look forward to hearing from you soon!