- Report: #126346
Complaint Review: Wizard Of Claws - Pembroke Pines Florida
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Wizard Of Claws
9113 Taft St. Pembroke Pines, 330249 Florida, U.S.A.
Phone:
954-885-6600
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Wizard Of Claws ripoff in puppy trade; advertised "tiny" dogs grow to twice their advertised size Pembroke Pines Florida
Wizard of Claws is a company supposedly "specializing" in toy breed dogs and advertises and prices them according to breed and size. The smaller the dog, the more expensive.
We purchased a dog advertised as a tiny toy Pomeranian/Maltese and were told the dog would be 4-6 pounds when fully grown. She was priced accordingly at $1250 + $345 to have her shipped to us in California.
This dog is now 12lbs 1oz and looks nothing like a Pomeranian or a Maltese. We contacted the company asking why they stated to us and charged us for a 4-6# dog that is now 12+lbs at 9 months old. The salespeople stated they could not guarantee size and who's to say what a Pomeranian/Maltese is really supposed to "look" like. The owner, of course, never returned emails, faxes or calls.
If a company prices dogs by size (when fully grown), and states that they "specialize" in small dogs, you'd think they would know enough to predict (within a reasonable amount)the size the dog will be. This makes me question their knowledge in their area of expertise. And since they are not willing to take responsibility for their mistake, that makes me question their ethics and custumer service.
I find it funny that their Mission Statement posted on the web site is: "We have zero tolerance for unsatisfied customers. Within reason, we will do almost anything to please our customers." I guess their "reasons" are very slim indeed, judging by all the other complaints I've read about them that they have not dealt with honorably.
Heather
Newhall, California
U.S.A.
We purchased a dog advertised as a tiny toy Pomeranian/Maltese and were told the dog would be 4-6 pounds when fully grown. She was priced accordingly at $1250 + $345 to have her shipped to us in California.
This dog is now 12lbs 1oz and looks nothing like a Pomeranian or a Maltese. We contacted the company asking why they stated to us and charged us for a 4-6# dog that is now 12+lbs at 9 months old. The salespeople stated they could not guarantee size and who's to say what a Pomeranian/Maltese is really supposed to "look" like. The owner, of course, never returned emails, faxes or calls.
If a company prices dogs by size (when fully grown), and states that they "specialize" in small dogs, you'd think they would know enough to predict (within a reasonable amount)the size the dog will be. This makes me question their knowledge in their area of expertise. And since they are not willing to take responsibility for their mistake, that makes me question their ethics and custumer service.
I find it funny that their Mission Statement posted on the web site is: "We have zero tolerance for unsatisfied customers. Within reason, we will do almost anything to please our customers." I guess their "reasons" are very slim indeed, judging by all the other complaints I've read about them that they have not dealt with honorably.
Heather
Newhall, California
U.S.A.
1 Updates & Rebuttals
Kellie
FERGUSON,Missouri,
U.S.A.
WOC sells large dogs as tiny toys
#2Consumer Comment
Mon, October 24, 2005
I bought a tiny toy pug (was also sick) from WOC in March. I was told by Hector, and others there, that she would not get any bigger then 8 pounds. I have since received a copy of the auction where WOC bought my pug and it states on the auction that the parents are 16 pounds. I did not get a copy of this when I bought her. I have also found out since then that there is no such thing as a tiny toy pug. My pug is now 11 months old and she weighs 16 pounds. The only thing I am thankful for is that we rescued her from those awful people even if we did pay 1300.00 for her. I have since bought another pug from a 'good' breeder and she was 350.00. I wish there was a way we could all get that placed closed down. They are ONLY in this business for the money!
