Adam
Carmichael,#2Author of original report
Sat, May 19, 2007
I went to my bank today with a copy of my monthly statement in hand and talked to a representative about my problem with Reservation Rewards. She was very helpful and understanding; she even told me that this sort of problem happens on a regular basis! I found out that I was being charged since the month of March, and she agreed to credit 30$ back into my account. Thank you, Golden One credit union! You're great!