Report: #535379

Complaint Review: Worldwide Travel - Deerfield Beach Texas

3 Updates & Rebuttals

Reported By:

Lake Lover - Fischer, Texas, United States of America

Submitted:

Updated:

Author Not Confirmed

Why?

Worldwide Travel

160 SW 12th Ave. 102 Deerfield Beach, 33442 Texas, United States of America

Phone:

954-571-7990

Web:

tripsincentives.com

Categories:

Air Travel

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Worldwide Travel Trips Incentives "The most (least?) respected name in the Travel Premium Industry" Deerfield Beach Texas

*Consumer Comment: Trips MLM-Worldwide Travel Center

*Consumer Comment: Free doesn't mean free

*REBUTTAL Owner of company: Wrong Company

This company, under its previous name of Worldwide Travel, provided a Fly America program as our reward for listening to a travel club pitch in Austin, Texas. Its initial certificate stated that we would receive two free airline tickets anywhere within the continental U.S. but we had to send in a $100 US Postal money order to cover reservation costs and taxes. We also could only send the money order in (along with all subsequent contacts) by certified mail. The initial contact was in July 2009. Then, in August, we received another form for us to tell them our destination and we were required to send another $100 money order by certified mail to secure our airplane reservation. This second cost was not mentioned in the initial certificate or I would never have begun this process. The company then delayed making the reservation using a string of very trivial "non-compliance" reasons, such as not returning the form by certified mail and not listing a major international airport among others, until my final contact with them in October 2009. It was not possible to speak with anyone at the company because the lines were always busy and they never returned my calls.

On Nov. 4, 2009, I finally received a call-back from someone at the company, now called "Trips," but they said Worldwide Travel had gone out of business and I had no recourse for recovering either my money or the airline tickets I had paid for. The original website was still active at that time and soliciting customers, however, so I faxed them a demand letter to request a refund of my $200.00 but received no response whatsoever. That website is no longer active. It was obvious that the company had merely changed its name and is now called "Trips Incentives Corporation" using the same voices on the voicemail, same phone numbers and extensions, and same options.

In my experience, Worldwide Travel/Trips Incentives appears to be a bogus operation and a scam. Their "Most respected name in the Travel Incentive Industry" motto is a joke. I recommend that nobody do business with them. They must have changed their name because too many people were on to them.

Click Here to read other Ripoff Reports on Worldwide Travel

3 Updates & Rebuttals

Bob Rogers

Deerfield Beach,
Florida,
United States of America

Wrong Company

#2REBUTTAL Owner of company

Fri, April 15, 2011

The Company Being Referrenced Is Worldwide Travel Center. Trips Incentives Has No Relationship With This Company. Worldwide Travel Closed In Sep. 09. Trips Merely Purchased Their Phone Number Because They Had Many Clients Who Purchase The Travel Incentives And Simply Wanted Access To Them. By Any Account, a Smart Business Decision. To Say That Worldwide Travel Just Changed It's Name Is Blatantly False.!!! Trips Incentives Has Never Made Nor Will It Ever Make The Travel Offer Referred To In This Complaint. Once Again a Total Mistake On The Part Of The Consumer. Furthermore, Trips Incentives Has Through It's Own Policies And Diligence-- Earned An A Rating With The S. Florida BBB. It's Unfortunate That People Don't Really Do Their Diligence When Making These Complaints. Next Time, Rather Than Doing Harm To a Business You Have No Knowledge Of, GET THE Facts !

kevin

Weirsdale,
Florida,
United States of America

Free doesn't mean free

#3Consumer Comment

Sat, March 27, 2010

Got this email.

Thank You For Registering Your F.R.E.E - 3 Day / 2 Night Vacation Getaway.

Below is your confirmation info:

Registered To: Kevin
Email: kevin@
Phone:
Registration Date: March 26, 2010
Website Confirmation: http://tripssupport.com/eoffer/confirmation.php
Certificate #: FEB-####

This is a time sensitive offer you must call in to book your
vacation with in the next 7 days.

- Arrival date has to be at least 30 days out in the future but no
more than 90 days.

- Must choose 3 Different Destination Choices before calling in.
For full details on all the terms and vacation destinations visit

==> http://www.tripssupport.com/pdf/3-2.pdf

Ready to Reserve Your 3 Day / 2 Night Hotel Vacation

Call - 888-331-3331

Your Certificate # is - FEB-3396

Trips
888-331-3331

160 SW 12th Ave, Deerfield Beach, FL 33442, USA

When you read the .pdf file you find.

Mail completed form and US$50.00 refundable reservation guarantee to:

TRIPS Incentives -- 160 SW 12 Ave Suite 103B, Deerfield Beach, FL 33442