- Report: #160622
Complaint Review: WPI IFRIENDS ELITE WPI IFRIENDS INTER - Lake Worth Florida
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Author Confirmed
Why?
WPI IFRIENDS ELITE WPI IFRIENDS INTER
7765 Lake Worth Road, PMB# 341 Lake Worth, 33467-2536 Florida, U.S.A.
Phone:
800-243-9726
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
WebPower, Ripoff I have no earthly idea who this company is, and saw that there was two charges on my bank account from this company Lake Worth Florida
I noticed an unfamiliar charge on our bank statement that was described as wpi*ifriends.elite and they deducted $8.95 and another that was wpi*ifriends inter and they deducted $1.00. I'm currently deployed to Iraq and I was unaware of what these charges are for and what services that I didn't render. Me and my fianc are currently planning a wedding next year and scared that this could possibly hurt my future financial plans of possibly owning a home, etc. and would like to be fully reimbursed. This company should completely unallowed from conducting business ever again, and I would like them to erase my info from their system and wish to never see their name on my bank statement again. Thank you to all the other consumers who were ripped off and reported this company, or I might have let these charges slide.
Adam
Camp Lejeune, North Carolina
U.S.A.
Adam
Camp Lejeune, North Carolina
U.S.A.
2 Updates & Rebuttals
Ephe
Federal Way,Washington,
U.S.A.
iFriends is a reputable company...
#2UPDATE Employee
Thu, November 08, 2007
I've worked with the company since April as an independent contractor under the stage name FanTiSeez. I've made a decent living providing services through iFriends, as have 1000's of other people. My livelihood depends upon the good name of the company, and the high level of service I strive to provide. I can assure you iFriends is a reputable company. Every safeguard is in place to keep your personal information secure. The $1.00 mentioned covers registration costs, and is still the current price to join the site. The $8.95 debit to your account was most likely incurred by someone with access to the card. In my opinion $8.95 was a very small amount to pay, for the services provided, and indicates the user was respecting the limits of your income. In malicious hands the bill could have much worse (maxed out). iFriends does offer adult web cam entertainment, and maybe that's the reason no one in the household is willingly accepting the bill. However, iFriends does offer many other services as well through independent contactors, such as; Personal Financial Services, Health & Wellness, Education, Career Planning, even Legal Advice. Due to the nature of the business I assume contested charges occur quite frequently, and I have spoken to guests who have been reimbursed due to technical issues resulting in less than satisfactory experiences.
Steven
Lake Worth,Florida,
U.S.A.
Reply from iFriends/Webpower Customer Service
#3UPDATE Employee
Tue, October 25, 2005
Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (refer to url: https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes. Since becoming aware of the above RipOffReport complaint, we have been in contact with "Adam" and the matter has been resolved to his satisfaction. Should there be any further questions or concerns, Adam can contact our Customer Support Department 24/7 at (800) 243-9726.
