- Report: #449982
Complaint Review: Wu Yi Tea And Comprehensive Weight Loss Program - Internet
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Wu Yi Tea And Comprehensive Weight Loss Program
wu-yi-oolongtea.com Internet, U.S.A.
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Wu Yi Tea, And Comprehensive Weight Loss Program Cancelled Wu Yi, Yet Comprehensive Weight Loss program deceptively continued to take $9.95 mo out of my checking account Internet
I was shocked to find that the charges were coming out of my account. When I called the phone# to cancel, the recording says cancellations will be done immediately but you will not be reimbursed for previous months charges.
I received NOTHING in exchange for the charges from the Comprehensive Weight Loss Program, this is a scam and a rip off. If you cancel Wu Yi Tea, you would expect that you are cancelling all future charges related to ordering the product.
Rippedoff
anderson, California
U.S.A.
I received NOTHING in exchange for the charges from the Comprehensive Weight Loss Program, this is a scam and a rip off. If you cancel Wu Yi Tea, you would expect that you are cancelling all future charges related to ordering the product.
Rippedoff
anderson, California
U.S.A.
1 Updates & Rebuttals
Shalyn r.
Las Vegas,Nevada,
U.S.A.
Hello
#2
Wed, September 02, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers. The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8944 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Respectfully,
