- Report: #358084
Complaint Review: Wu-Yi Tea - Ontario California
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Author Confirmed
Why?
Wu-Yi Tea
5300 Ontario Mills Pkwy, #400, Ontario, 91764 California, U.S.A.
Phone:
866-396-5711
Web:
N/A
Categories:
Business Rating:
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Wu-Yi Tea WU-YI Tea is a Ripoff, low grade oolong tea that is available for pennies, does not help in weight loss Ontario California
This company is a ripoff. They set you up for autoship and provide you with no contact information or account #'s. They are nearly impossible to get in touch with to cancel. The tea is a low grade Oolong tea that is available in any grocery store at a fraction of the cost. It does not help you loose weight only money.
I contacted the company via online chat, the following is a copy of the transcript:
Fabia: You have been removed from the auto ship program and you will not be receiving any further shipments.
As per the Terms and Conditions which you indicated that you had read and agreed to before placing your initial order, you have been charged the first of three discounted monthly installments of $29.95 + a one-time shipping fee of $4.95 (totaling $34.90) for the three month supply of premium slimming tea which has been sent to you. You will be charged the final two installments, once each month, which you will see on your next two monthly Credit Card statements as just $29.95, and then nothing after that. Again, I have successfully cancelled all future shipments on your account.
Your cancellation number is:
Fabia: 46186230-05061429-5465
Fabia: And, if you would like to cancel YOUR Living Lean subscription that was made by our bonus offer company Living Lean, you can contact them at 1-866-396-5711 (They are available 9 AM to 5 PM MST). Living Lean is a motivational coaching membership in which you had a 30 day free trial.
You: That is not acceptable, I am returning the shipment of the last order, you offer a 60 day money back guarantee. I have contacted my bank and the charges will not be honored. DO NOT ATTEMPT TO CHARGE ME. Your company has also been reported to my states Attorney General for internet fraud and the FBI. Other people have had the some problem and we will not allow you to continue to charge for a product we do not want. Per your own "guarantee".
Fabia: Please return the portions of tea you wish to be refunded for to:
Wu-Yi Source
5300 Ontario Mills Pkwy
unit 400
Ontario, California
91764
(US)
Please send package back either UPS, FedEx, or if you prefer to ship via USPS, please ask for "Delivery Confirmation". You will be provided with a tracking code - it is very important to PLEASE KEEP THIS TRACKING CODE.
Refunds are processed every two weeks; you will receive an email from us immediately after we have refunded you. Please include correspondence in the package with your reason for return and write your RMA (Return Merchandize Authorization) number CLEARLY on the outside of the package so that we can identify it as yours, which is:
Sara
Alpharetta, Georgia
U.S.A.
I contacted the company via online chat, the following is a copy of the transcript:
Fabia: You have been removed from the auto ship program and you will not be receiving any further shipments.
As per the Terms and Conditions which you indicated that you had read and agreed to before placing your initial order, you have been charged the first of three discounted monthly installments of $29.95 + a one-time shipping fee of $4.95 (totaling $34.90) for the three month supply of premium slimming tea which has been sent to you. You will be charged the final two installments, once each month, which you will see on your next two monthly Credit Card statements as just $29.95, and then nothing after that. Again, I have successfully cancelled all future shipments on your account.
Your cancellation number is:
Fabia: 46186230-05061429-5465
Fabia: And, if you would like to cancel YOUR Living Lean subscription that was made by our bonus offer company Living Lean, you can contact them at 1-866-396-5711 (They are available 9 AM to 5 PM MST). Living Lean is a motivational coaching membership in which you had a 30 day free trial.
You: That is not acceptable, I am returning the shipment of the last order, you offer a 60 day money back guarantee. I have contacted my bank and the charges will not be honored. DO NOT ATTEMPT TO CHARGE ME. Your company has also been reported to my states Attorney General for internet fraud and the FBI. Other people have had the some problem and we will not allow you to continue to charge for a product we do not want. Per your own "guarantee".
Fabia: Please return the portions of tea you wish to be refunded for to:
Wu-Yi Source
5300 Ontario Mills Pkwy
unit 400
Ontario, California
91764
(US)
Please send package back either UPS, FedEx, or if you prefer to ship via USPS, please ask for "Delivery Confirmation". You will be provided with a tracking code - it is very important to PLEASE KEEP THIS TRACKING CODE.
Refunds are processed every two weeks; you will receive an email from us immediately after we have refunded you. Please include correspondence in the package with your reason for return and write your RMA (Return Merchandize Authorization) number CLEARLY on the outside of the package so that we can identify it as yours, which is:
Sara
Alpharetta, Georgia
U.S.A.
