- Report: #316825
Complaint Review: Wu-Yi Tea - Ontario California
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Author Confirmed
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Wu-Yi Tea
5300 Ontario Mills Parkway, #400 Ontario, California, U.S.A.
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Wu-Yi Tea ,WU Yi Living Lean Subscription Scam Ontario California
After receving the tea I wanted to cancel any future shipments to make sure I did not get charged anything other than the "free" trial offer of $6.95. I sent an email to their customer support address, asking for an return authorization number, I had to send an email because when I called the number it only directed me to contact their website.
I never recieved an answer. I then called their 800 number and what you get is a recorded message, which in turn gives an email address that does not work. I then went to their live chat and after several minutes was told I would be removed from any future shipments but still be charged $29.95. Too irritated to fight anymore I let that go, until...
Today as I was checking my bank account on line I notice that there is a charge of 19.95 from a company called Living Lean. I called my bank to inquire about the charge and they said they can not do anything unless the payment clears. So I contacted the Wu Yi source was told to contact Living Lean who told me they would remove me from their subscription but I would still be charged. This is not over, I will not be charged for something I did not authorize. BEWARE!!!!
Abbie
Burley, Idaho
U.S.A.
I never recieved an answer. I then called their 800 number and what you get is a recorded message, which in turn gives an email address that does not work. I then went to their live chat and after several minutes was told I would be removed from any future shipments but still be charged $29.95. Too irritated to fight anymore I let that go, until...
Today as I was checking my bank account on line I notice that there is a charge of 19.95 from a company called Living Lean. I called my bank to inquire about the charge and they said they can not do anything unless the payment clears. So I contacted the Wu Yi source was told to contact Living Lean who told me they would remove me from their subscription but I would still be charged. This is not over, I will not be charged for something I did not authorize. BEWARE!!!!
Abbie
Burley, Idaho
U.S.A.
