- Report: #355002
Complaint Review: Wu Yi/sandra@living Lean - 2949 Gernet Avenue California
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Author Confirmed
Why?
Wu Yi/sandra@living Lean
wuyisourcetea.com 2949 Gernet Avenue, 92109 California, U.S.A.
Phone:
1-866 396 5711
Web:
N/A
Categories:
Business Rating:
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Wu Yi Source/sandra@living Lean.net unauthorised withdrawal of money from my credit account after cencellation in January 2008 Internet san diego California
In decmber of 2007 I read an unsolicted email about slim tea. I ordered a free trial for which I was charge $47 dollars. I cancelled in the 2nd week after realising it was rubbish. That was sometime in Janauary of 2008. I realised in june of 2008 an amount of $19.95 has been unlawly charged to my account. I called my bankers to realise this has been ongoing since january of 2008.
Why is wuyi source /iwlivingleanNV still operating after these numerous complaints. He is free plying his fraud!
Carrying on with blatant deception. Such fraudsters should not be allowed to ply their trade on the net or anywhere! should be prosecuted jailed and the key thrown away.
Poisonivy
London
United Kingdom
Why is wuyi source /iwlivingleanNV still operating after these numerous complaints. He is free plying his fraud!
Carrying on with blatant deception. Such fraudsters should not be allowed to ply their trade on the net or anywhere! should be prosecuted jailed and the key thrown away.
Poisonivy
London
United Kingdom
2 Updates & Rebuttals
garry gellner
United States of AmericaHello,
#2UPDATE Employee
Sun, December 06, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: [email protected]
Your satisfaction is our number one concern,
Thanks,
Armie Viray
New York,United States of America
Hello
#3UPDATE Employee
Fri, December 04, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: [email protected]
Your satisfaction is our number one concern,
Thanks,
