Diane82
Boston,#2REBUTTAL Individual responds
Sun, April 05, 2009
I am truely facinated with the quality standards with sitecube. Recession did not allow my payments to go through for my website which I have with sitecube.com. They put my website offline and I was out of business. I explained the chat guy that I lost my job and have no money to pay the bill until 5th of next month. He trasferred me to his supervisor and he put my website online in not more than 5 min. Not only he did that but also corrected errors in my meta info. This was more than expected prevelge for a non paying client :(. I truely feel its value for money being associated with Sitecube. I'm sure there is no co. out in the internet who can extend a website for 1 month. They are definitly not a money ripping company.
Frank
Elk Grove,#3Consumer Comment
Mon, June 16, 2008
I want to pipe in that I have been totally pleased with our companies relationship with sitecube.com They are extremely professional, and always have someone to assist me when I need help. I would suggest anyone who decides to organize their own website on sitecube or similar companies to read everything on the website. It takes patience, perseverence, but is not difficult at all. I can go in and change my website whenever I want to.
Freespirit87
Washington,#4Consumer Comment
Sat, June 07, 2008
I have seem some reports about sitecube.com being a rip off, especially because the site seemed to disappear from the face of the earth for some hours today! I also have site cube and I am relieved to say that the sites are back up! I got scared for a while because I to was wondering what happened to the site. However, although the layouts are wonderful. I would not recommend them. Their customer service is horrible.... (you have no phone contact...instant message only and I swear there are about 2 or 3 people who you can talk to and they are very rude sometimes). As another person said, you have to pay for an entire year upfront! I paid about $330....and their system still has numerous glitches that need to be addressed before they go getting cocky charging people upfront. I sent them an instant message tonight telling them that they owed their customers a mass apology because many people thought they had been scammed out of money. The guy responded " we had unscheduled maintenance...you've faced the problem now every thing is fine". If that doesn't sound rude, then I don't know what does.What does he mean "I've face the problem"? They also have a nasty habit of cutting of the instant message before you have addressed all of your concerns. The poor customer service is a scam in itself but nonetheless, I am stuck with them until next april!
Freespirit87
Washington,#5Consumer Comment
Sat, June 07, 2008
I have seem some reports about sitecube.com being a rip off, especially because the site seemed to disappear from the face of the earth for some hours today! I also have site cube and I am relieved to say that the sites are back up! I got scared for a while because I to was wondering what happened to the site. However, although the layouts are wonderful. I would not recommend them. Their customer service is horrible.... (you have no phone contact...instant message only and I swear there are about 2 or 3 people who you can talk to and they are very rude sometimes). As another person said, you have to pay for an entire year upfront! I paid about $330....and their system still has numerous glitches that need to be addressed before they go getting cocky charging people upfront. I sent them an instant message tonight telling them that they owed their customers a mass apology because many people thought they had been scammed out of money. The guy responded " we had unscheduled maintenance...you've faced the problem now every thing is fine". If that doesn't sound rude, then I don't know what does.What does he mean "I've face the problem"? They also have a nasty habit of cutting of the instant message before you have addressed all of your concerns. The poor customer service is a scam in itself but nonetheless, I am stuck with them until next april!
Freespirit87
Washington,#6Consumer Comment
Sat, June 07, 2008
I have seem some reports about sitecube.com being a rip off, especially because the site seemed to disappear from the face of the earth for some hours today! I also have site cube and I am relieved to say that the sites are back up! I got scared for a while because I to was wondering what happened to the site. However, although the layouts are wonderful. I would not recommend them. Their customer service is horrible.... (you have no phone contact...instant message only and I swear there are about 2 or 3 people who you can talk to and they are very rude sometimes). As another person said, you have to pay for an entire year upfront! I paid about $330....and their system still has numerous glitches that need to be addressed before they go getting cocky charging people upfront. I sent them an instant message tonight telling them that they owed their customers a mass apology because many people thought they had been scammed out of money. The guy responded " we had unscheduled maintenance...you've faced the problem now every thing is fine". If that doesn't sound rude, then I don't know what does.What does he mean "I've face the problem"? They also have a nasty habit of cutting of the instant message before you have addressed all of your concerns. The poor customer service is a scam in itself but nonetheless, I am stuck with them until next april!
Freespirit87
Washington,#7Consumer Comment
Sat, June 07, 2008
I have seem some reports about sitecube.com being a rip off, especially because the site seemed to disappear from the face of the earth for some hours today! I also have site cube and I am relieved to say that the sites are back up! I got scared for a while because I to was wondering what happened to the site. However, although the layouts are wonderful. I would not recommend them. Their customer service is horrible.... (you have no phone contact...instant message only and I swear there are about 2 or 3 people who you can talk to and they are very rude sometimes). As another person said, you have to pay for an entire year upfront! I paid about $330....and their system still has numerous glitches that need to be addressed before they go getting cocky charging people upfront. I sent them an instant message tonight telling them that they owed their customers a mass apology because many people thought they had been scammed out of money. The guy responded " we had unscheduled maintenance...you've faced the problem now every thing is fine". If that doesn't sound rude, then I don't know what does.What does he mean "I've face the problem"? They also have a nasty habit of cutting of the instant message before you have addressed all of your concerns. The poor customer service is a scam in itself but nonetheless, I am stuck with them until next april!