For the past several months, I am allocating $54.95/ month for internet service. Using XFINITY Wifi's infamous hot spot, I thought I found a lifelong partner in internet access. Unfortunatley, XFINITY has not fulfilled its ethical service of providing interent, following the purchase of their product. For example, when I attempt to access this supposed hot spot, my computer does not detect an IP address or a gateway. Furthermore, when I call their company to inquire for information, customer service is incompetent. Now, I am being raped of $54.95/ month. However, I have no access to high-speed internet. The only thing high-speed about our current relationship is how quickly they deduct money from my bank account. This company is unethical and evil. My hope is to reach people about my experience, and how this affects everybody, who perilously signs up for XFINITY and Comcast service. Thank you for reading.