- Report: #729515
Complaint Review: Xtreme gaming - Palm bay Florida
Reported By:
RIPPED-OFF -
Palm Bay, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Xtreme gaming
1922 South Babcock St Melbourne Florida 32940 Palm bay, 32950 Florida, United States of America
Phone:
321-676-0302
Web:
Categories:
Business Rating:
(0)
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Xtreme gaming Cameron GOODYEAR Destroyed, broke, stole, ripped off, thieves, crooks, crooked, repair, lied Palm bay, Florida
I brought Cameron at Xtreme Gaming my overheating XBOX 360 for repair a few months ago. I was under the impression they were the best repair service around or so they say, supposedly professional with THOUSANDS of dollars worth of equipment and 100 happy customers a week serviced.
I walked in with my XBOX and the first thing I noticed were two other customers who were complaining about their repairs. One had a playstation complaint and another an iPhone repair that was going on two weeks with no results.
I dropped my console off then went home with a promise of one day repair time.
A week later I get a call that my console can't be fixxed for one reason or another And I need to pick it up. Keep in mind before I dropped it off it had video and started, just would overheat after a an hour or so of playing.
So I went in to pick it up and the first thing I noticed was the case looked different, I was told it was red ring now and can never be repaired. So I asked are you sure this is my xbox it was only overheating now it's dead forever? Yep this ones yours, and oh, by the way the service charge is $35 how would you like to pay? I kindly informed her thy nothing was repaired and I wouldn't pay a penny for any diagnostic services.
I took my console and left.
So I go home and looked into how to take it apart, I did so and noticed a few things.
1) the serial on the back was not matching my DVD drive. 2)the date on the back was 2009, I bought my xbox in 2007.
So I called them up again and spoke to the owner to ask if they got my console mixed up with another and he promised there was nothing he could do and they were sure he had the right console. I then went to the shop threatening legal action pending the return of MY XBOX that has MY serial number on it (thank God I knew my serial #)
I don't know who's it was that he gave me this one is definitely not mine either, but it works so some poor chap is missing his XBOX like I was.
I was two second away from calling the police and I suggest anyone needing any sort of electronics repair beware of Xtreme Gaming.
I walked in with my XBOX and the first thing I noticed were two other customers who were complaining about their repairs. One had a playstation complaint and another an iPhone repair that was going on two weeks with no results.
I dropped my console off then went home with a promise of one day repair time.
A week later I get a call that my console can't be fixxed for one reason or another And I need to pick it up. Keep in mind before I dropped it off it had video and started, just would overheat after a an hour or so of playing.
So I went in to pick it up and the first thing I noticed was the case looked different, I was told it was red ring now and can never be repaired. So I asked are you sure this is my xbox it was only overheating now it's dead forever? Yep this ones yours, and oh, by the way the service charge is $35 how would you like to pay? I kindly informed her thy nothing was repaired and I wouldn't pay a penny for any diagnostic services.
I took my console and left.
So I go home and looked into how to take it apart, I did so and noticed a few things.
1) the serial on the back was not matching my DVD drive. 2)the date on the back was 2009, I bought my xbox in 2007.
So I called them up again and spoke to the owner to ask if they got my console mixed up with another and he promised there was nothing he could do and they were sure he had the right console. I then went to the shop threatening legal action pending the return of MY XBOX that has MY serial number on it (thank God I knew my serial #)
I don't know who's it was that he gave me this one is definitely not mine either, but it works so some poor chap is missing his XBOX like I was.
I was two second away from calling the police and I suggest anyone needing any sort of electronics repair beware of Xtreme Gaming.
2 Updates & Rebuttals
RIPPED-OFF
Palm Bay,Florida,
United States of America
Slander?
#2Author of original report
Wed, August 03, 2011
Ripoff report asks you NOT to post your name or email, I was in fact a customer of Extreme. How else would I know the guys name who took my xbox 360? I guess it's easier to just dismiss my report as slander than to provide good service for your paying customers. Buyer beware! They are also now partnered with Gorilla Games in the mall.
anonymous
melbourne,Florida,
United States of America
False Slanderous Statements
#3UPDATE Employee
Wed, August 03, 2011
I have Worked at Xtreme Repairs for 1 year and NEVER have heard or seen this customer, or a customer with a story like this, this individual is obviously spreading SLANDEROUS LIES because he/she has nothing better to do, as the General Manager of Xtreme Repairs we make sure EVERY customer leaves HAPPY and as for the above stated person's story if this were to ever happen, which I again say has NOT the customer would have been given a brand new console but again this has not happen and if you NOTICE there is no name so Please use your judgement on this Slanderous False Statement.. Thanks
