TOTAL RIPOFF! I purchased this hair about 3 weeks ago And Just got it installed a Week ago as Of today i can Honestly say i Knew the Hair Was F*d Up when I recieved It because as I was combing it clumps of Hair were coming out So i decided to wash and see if it was going to be a little better And It Wasnt the Ends Tangle Horribly like old Synthetic hair I Messaged the Woman ABBY WANG and She Basically insisted to me that this was virgin hair in wich its not at all i Know hair ! Trust Me. I could honesy say i Have only 1 pro About this crap Is That Its Cute When Wet but i can Absolutely Not Comb thru it at All. I sent The Woman Pics Of the HaiR and showed some of the shedding so She tells me it might have got messed up during shipping but when I Tell her I Deserve a Better Batch of real virgin Hair From The Company she doesnt Reply.. Never Ordering from Rosa Hair Products Again!