- Report: #755390
Complaint Review: Ya Ya e Favormart - El Monte California
Reported By:
TL -
Willard, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ya Ya e Favormart
4380 Baldwin Ave. El Monte, 91731 California, United States of America
Phone:
6266672258
Web:
Categories:
Business Rating:
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Ya Ya e Favormart Dirty tableclothes, no refund granted El Monte, California
I ordered tableclothes for my daughter's wedding using the cheapest shipping option, but then realized that they wouldn't get here in time. So I e-mailed the company asking for the faster shipping option. They said that the order was already processed so I would need to re-order and I could then send the one box back as refused and receive a refund. I ended up getting both boxes on the same day after paying the additional shipping. After opening the first box and checking my order, I found that 4 out of the 7 tableclothes were either dirty or the wrong size. I had to open the second box to get enough tableclothes to make the 7 that I needed. sealed the box back and returned it by UPS service. After getting my credit card statement there was no refund issued. I e-mailed them again telling them this and they claim that they did not recieve it. After reading 8 bad reports on this company I now wish that I had seen them before I ordered though them. So in the future everyone should check out the company's reputation before ordering. I don't expect to get my refund but I am still trying.
1 Updates & Rebuttals
CC
cape cod,Massachusetts,
No refund for damaged merchandise
#2Consumer Comment
Wed, January 22, 2014
Received used/damaged merchandise Returned for refund Company refuses to refund money. Now they have merchandise, my money and refuse to issue full refund. Also, incurred $41.00 return shipping expense
