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  • Report:  #1243653

Complaint Review: YP.com - Denver Colorado

Reported By:
Cheri - Denver, Colorado, USA
Submitted:
Updated:

YP.com
Denver, Colorado, USA
Phone:
303-355-4069
Web:
YP.com
Tell us has your experience with this business or person been good? What's this?

Adam Vest of YP promised I would get a minimum of 5 calls a month for 12 months if I signed up with YP advertising. I have gotten 3 leads in 3 months. I mostly get spam calls and wrong numbers. I tried to talk to him about it and see what could be done and he told me I am getting an  unpresidented call volume and he uses me as an example to sell to other people. The only this unpresidented about my call volume is how many calls I get from solisitors and wrong numbers! I am NOT getting what I was promised in writing. I called Dawn Gilliam and had her listen to the calls I am getting and she agreed I was only getting solisitation calls. Adam Vest said Im not getting business from YP because I don't know how to close a deal. Well, I am NOT getting any potential client calls as promised when I signed the contract. Today he told me the was nothing more they could do. I am getting TONS of calls and if I don't like it, they can start collection proceedings. 

 How do you promise in writing to get at least 5 calls a month and then when I get none and complain, threaten to send me to collections? Adam Vest lies to get people to sign on. I would love to sue YP for false advertising.

[email protected]



2 Updates & Rebuttals

Adam

Denver ,
Colorado,
USA
Problem Resolved!

#2UPDATE Employee

Wed, March 30, 2016

Thank you for bringing this to my attention Cheri. You are correct, Yellow Pages does put in writing how many leads they will bring you. I hate to hear that you didn’t receive the type of calls you were looking for and I am happy I was able to get this resolved for you. Best of luck in your future ventures! 


resolved

#3Author of original report

Fri, July 24, 2015

After  I posted this report, I got a call from Adam Vest and YP. They were fully prepaired to resolve my issues and DID in a day! I am very happy with the outcome and was very sorry it took me posting this to get things resolved. It is now completely resolved and I am happy to say I now believe YP and Adam Vest did their very best to make me a happy customer.  I got completely credited for the months I had no calls and am satisfied with the outcome. Thank you Adam Vest and YP for quickly handeling this situation! 

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