Report: #1090004

Complaint Review: Zynga - San Francisco California

0 Updates & Rebuttals

Reported By:

debm30533 - Demorest, Georgia,

Submitted:

Updated:

Author Not Confirmed

Why?

Zynga

365 Vermont St. San Francisco, 94103 California, USA

Phone:

855-449-9642

Web:

https://zynga.com/play/hidden-chronicles#/play/hidden-chronicles

Categories:

Miscellaneous Electronics

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Zynga, game "Hidden Chronicles" I started playing Hidden Chronicles on Facebook a little over a year ago. I really fell in love with the game. It said it was free, so I assume that they made money through advertising. San Francisco California

Report Attachments

This is one of my seven estates on Hidden Chronicles. I worked really hard to get to this level.

To give you an example of the work done here, and this is only one of my seven estates.

Zynga, game "Hidden Chronicles" I started playing Hidden Chronicles on Facebook a little over a year ago. I really fell in love with the game. It said it was free, so I assume that they made money through advertising. Anyway, as time passes and I have passed level 50, which is the highest level you can reach, the game started becoming screwed up. I went onto the "Customer support page on Zynga and placed my complaints only to realize that it was just a place to air grievances and there were no true resolutions to anything concerning technical issues in the game. I called Zynga only to be told that if I wanted the game fixed that I would have to pay a minimum of $20 a month to get help. WHAT?????? Zynga's programmers screw up the game, and then Zynga wants for it's game players, John Q. Public to pay to fix the game. The game is suppose to be free, and it most definitely isn't. I have purchased estate cash, the bank, etc., because certain items are not free. Okay, that's understood, but the bank is suppose to double the money every 24 days, and 2 months ago I never received the bonus $300 estate cash after I fulfilled the 4 day intervals of collecting $15 until I reached the sixth set of 4 completed. It ripped me off. I then went to the forum to file yet another complaint and I have been locked out of it because one of "Zynga's" so called "Volunteers" told me that I was rude, and acted as if I should be thankful that I was ripped off, that everyone was having problems with the game. What good does this do? How is it of any help at all if nothing will ever come of it? It is just a big run around while they devise more ways to force players into spending money, and I say force because I have spent 1000s of hours in play time that I don't want to be wasted time. Now they have decided to stop all my quests, and yet I am still receiving quests item request, and notifications that people have sent me items that I have requested, although I haven't had a quest in over 2 weeks. Zynga is F'ing evil, lying, thieving, Fargin bastages from hell!! I want my money back!!!!I Sure, I got so angry with them that I cussed them out, but are they in the right because they steal from me without using a cuss word? WTH????You can dress up a pig in a silk suit, but it is still a pig. San Francisco California