1, Report:
#1436233
Posted Date:
Mar 28 2018
Sears Holding Kenmore Kenmore Oven malfunctioned caught on fire - faulty electronics Hoffman Estates Illinois
Item: kenmore oven Model: 7909420My oven malfunctioned it caused a small fire and the fire department had to come to our home. This product has issues with the electric components and is a hazard I contacted customer service and did not get an adequate response given the sever...
Entity
Sears Holding
Categories: Appliances
2, Report:
#1413727
Posted Date:
Nov 27 2017
sears holding company sears lied overcharged sent to third party California
Ordered dishwasher from Sears online. Online said delivery would be on a Saturday by a sears delivery team. Called Friday they said i should receive call Sat morning about time for delivery Called Saturday and was told it was delivered to a third party for installation, which was cl...
Entity
sears holding company
Categories: Appliances
3, Report:
#1406363
Posted Date:
Oct 15 2017
Sears Auto Center Sears Holding, Sears and Roebuck Ruined my car and stole my tools Boca Rtaon Florida
I brought my cadillac seville to them for air-conditioning. I finally got it way after they were tecnically closed . I paid $1,080 and got in my car and drove home. The AC worked but I noticed the trunk wasn't closed tight and I just had that fixed at the dealership. I opened it to ...
Entity
Sears Auto Center
Categories: Auto Mechanics
4, Report:
#1392666
Posted Date:
Aug 14 2017
Systems Protect Home Service Plan Total Protect Ft Lauderdale FL, Sears Holding, CCHS, Cross Country Home Services, Home Sure Companies Plumbing Rip Off Ft. Lauderdale Florida
The plumber that came wouldn’t fix the problem because I put a patch on the pipe in question that was leaking water in my kitchen ceiling. He said since I fixed it with a patch/CLAMP that he wasn’t going to do anything. Since when is a patch/clamp or basically a band aid a...
Entity
Systems Protect Home Service Plan
Categories: Plumbing
5, Report:
#1357747
Posted Date:
Feb 23 2017
Sears Home Warranty Sears Holding Company Buyer beware Sears employees offer lousy service and lie to the client constantly Chicago Nationwide
RL Richmond, VA
SearsTerrible Service - Contract #95518680 Service #00081541097221
I called Sears Home Warranty Service when our refrigerator freezer stop working and was sold warranty coverage for my home.
The call center person informed me that the fee was $49.99 plus $80 for...
Entity
Sears Home Warranty
Categories: Warranty Companies
6, Report:
#1348722
Posted Date:
Jan 10 2017
Sears Holding Corporation Sears Shop Your Way Sears Holding Corporation Idiots, morons, imbeciles provide aggravation and frustration beyond belief. What is this company thinking. They certainly are lacking any customer service experience . Chicago, Illinois Nationwide
On December 18, 2016 I purchased a number of clothing articles from Sears.com. One of the items that I purchased was shipped to me damaged. Replacing the item was easy and required little effort. Unfortunately returning the damaged article that should've never been shipped to m...
Entity
Sears Holding Corporation
Categories: Clothing Stores
7, Report:
#1339282
Posted Date:
Nov 22 2016
Sears Holding Company A&E Factory Service Was NOT repaired, was DAMAGED! Fairfield Nationwide
I contacted Sears to get a 2nd opinion on repairs needed on my refrigerator. The tech diagnosed the exact same thing the 1st technician I called did. The Sears technician started working on it and then preceded to tell me it would be $605. I told him to let me get everything worke...
Entity
Sears Holding Company
Categories: Warranty Companies
8, Report:
#1283433
Posted Date:
Jul 23 2016
sears holding searssears outlet they took my money then didn't ship my merchandise Hoffman Estates Illinois
I am a property manager and in one of my properties the washer broke down. I went online and found my best deal at Sears Outlet. I went through the process and purchased it. When I put the address in they charged me extra money for delivery, as they said because it was outside...
Entity
sears holding
Categories: Appliances
9, Report:
#1276966
Posted Date:
Dec 30 2015
Sears Holding Corp Sears cheated me out of my money!!!!! Nationwide
I ordered some items for Christmas on 12/3, with a delivery date of 12/14 from Sears.com. I noticed when checking the status of my order on 12/13, that it stated it was processing. I then contacted online chat with customer service, and was told my item was out of stock and would ha...
Entity
Sears Holding Corp
Categories: Department & Outlet Stores
10, Report:
#1218429
Posted Date:
Mar 26 2015
Sears Holding Kenmore Oasis HE top load washer is a piece of junk Hoffman Estates Illinois
I bought a Kemore Elite Oasis HE automatic washer model number 110.27067601, serial number CT0570011 in late 2008 (along with the dryer).I also bought a one year extended warranty for it. Shortly after, the machine had the F1 error code and could not function. A new cont...
Entity
Sears Holding
Categories: Appliances
11, Report:
#1076715
Posted Date:
Jun 23 2014
AE FACTORY SERVICE - SEARS HOLDING AE FACTORY SERVICE - Untrained & unKnowledgeable 60179 Illinois
I see that I am not the only person that has issues with AE Factory Service! The company should have in their business profile the words thief or Untrained & unKnowledgeable.
Here is the letter I wrote them with the request that my visit-fee be refunded:
AE - Fortunately, I am mecha...
Entity
AE FACTORY SERVICE
Categories: Appliances
12, Report:
#1140809
Posted Date:
Apr 24 2014
Kmart Sears Holding Corporation False Misleading Sales of Replacement Plan Hoffman Estates Illinois
Purchasec a pair of diamond stud earrings for my daughter as a high school graduation gift. Purchased from Kmart in Clinton, TN 37716 in April 2013. The store was closing that summer. The two clerks working the jewelry counter told my daughter and I that the Replacement Plan Kmart o...
Entity
Kmart
Categories: Department & Outlet Stores
13, Report:
#1129186
Posted Date:
Mar 08 2014
Sears Home Improvement Sears ripping off subs Cleveland Ohio
Well let me start by saying, shame on Sears a hundred year old household name now taking advantage of consumers and contractors. Not to say when you call you are transfered to India thats where K-Mart corporate is located I guess K-Mart owns the Sears name.
I can't believe the under...
Entity
Sears Home Improvement
Categories: Builders & Contractors
14, Report:
#1125531
Posted Date:
Feb 21 2014
SEARS HOLDING COMPANY PROPERTY DAMAGE AUSTIN TEXAS
Sears came in to repair a snowblower for the third time. previous repairs were not correct. They spilled gasoline all over the driveway and filed a report with their surety company. The company never contacted me and Sears simply closed the case. The driveway is still severely damag...
Entity
SEARS HOLDING COMPANY
Categories: Consumer Services
15, Report:
#1125339
Posted Date:
Feb 21 2014
SEARS SEARS HOLDING COMPANY BLUE RIBBON TEAM IS A FRAUD AUSTIN Texas
Sears blue ribbon team the biggest rip-off that a monopoly can have. These guys sell you a defective product, send impaired service people out who know nothing, further damage the product and collect money and never resolve the problem. Then they send you to the blue ribbon team for...
Entity
SEARS
Categories: Consumer Services
16, Report:
#1101994
Posted Date:
Nov 25 2013
Kmart Sears Online payment errors, lost money and lack of customer service in ANY store or online Fayetteville North Carolina
My issue with Kmart aka Sears Holding is due to an error in their layaway payment processing online.
Earlier this month, I made an in-store layaway agreement at my local Kmart. My first payment was due 11-19-13 in the amount of $75.26. I registered my layaway online with my rewards ...
Entity
Kmart
Categories: Credit Card Processing Companies
17, Report:
#1096650
Posted Date:
Nov 04 2013
Sears Holding Corporation Deceptive Click-through Allows Sears To Reach Into PayPal Account Internet
When ordering an item from www.sears.com and paying by PayPal, the PayPal site presented me a click-through that read Use PayPal for future payments to Sears Holding Corporation.. The click-through is deceptive in several ways:
I was expecting to make a one-time payment for the t...
Entity
Sears Holding Corporation
Categories: On-Line Stores
18, Report:
#1087720
Posted Date:
Sep 27 2013
KMART SEARS HOLDING Overcharged, Fake Gold, Lied, Police, Refused Return, Kmart, Costa Mesa, Accused customer of fraud Costa Mesa California
BUYER BEWARE ofKMART JEWELRY FALSE ADVERTISING!!!;Management's Customer Serviceaka Lies and Abuse, as well as Return Practices are nothing short of ABUSE!!September 25, 2013 - I recieved a Members Rewards 75% off Fine Jewelry coupon. (Mind you, I'm the daughter of 2 jewelers-- one p...
Entity
KMART
Categories: Bait-and-Switch
19, Report:
#1077424
Posted Date:
Aug 20 2013
Sears Sears Holdings Corporation Design Defect in Kenmore Elite Wall Oven Hoffman Estates Illinois
Kenmore Elite Wall Oven Failure During Self-Clean CycleIn 2009 we had a home built and following our builder’s recommendations selected Kenmore Elite appliances throughout. We are quite pleased with the majority of our appliances but the built-in oven (Model 790.48033800) ha...
Entity
Sears
Categories: Appliances
20, Report:
#1068922
Posted Date:
Jul 22 2013
Sears Sears Holding Company Sears riding mowers with defective Briggs & Stratton engines Columbus Ohio
This riding mower is blowing oil now, just like the previous Sears riding mower that we replaced, after the motor seized-up.
Like this one, we only used it for a brief period of time and then it blew up, and I took the blame, and paid Sears for a brand new one.
Now this motor ...
Entity
Sears
Categories: Outdoor Furniture & Equipment
21, Report:
#1067334
Posted Date:
Jul 16 2013
Sears holding Corp llc. Sears social media, kmart Took my money and refuse to refund it Internet Nationwide
I ordered two layways online in February. I payed them both off in March. Shortly after paying for them online I received emails stating that they...
Entity
Sears holding Corp llc.
Categories: Department & Outlet Stores
22, Report:
#1057003
Posted Date:
Jun 06 2013
Sears Holding Corporation, Katherine Casey. Sears Outlet, Tucker, Ga. bait and switch. false information given then denied. Hoffman Estates Illinois
The refrigerator we bought from sears outlet was delivered 5 25 13. It took us a long time to choose and we think it best for our kitchen. we only have one concern. It does not refrigerate. I have called customer service many times. mostly they cant find our inf...
Entity
Sears Holding Corporation
Categories: Department & Outlet Stores
23, Report:
#1035719
Posted Date:
Mar 18 2013
Sears Holding Corporation Stealing money from consumers Hoffman Estates, Illinois
I bought a tractor from Sears.com for $1308.79. I was looking at moving and cancelled my delivery and order. I cancelled my order on February 13, 2013 and the order finally cancelled on February 15, 2013. I waited 5 business days for my refund and never received it. I called the cus...
Entity
Sears Holding Corporation
Categories: Outdoor Furniture & Equipment
24, Report:
#979071
Posted Date:
Dec 07 2012
Sears Auto Sears Holding Company Sears Damaged My Transmissions and Caused the Need for Additional Repairs Memphis, Tennessee
Whatever you do, make sure to avoid Sears Auto Center for any work on your vehicle.
I took my vehicle there on 9/23/2012 to have the transmission fluid changed. While I thought they had done a good job, I soon realized the opposite. It was soon pointed out to me by a ...
Entity
Sears Auto
Categories: Auto Mechanics
25, Report:
#923258
Posted Date:
Aug 06 2012
Sears, Sears Holding Corporation, Kmart BOYCOTT SEARS Aslip, Illinois
I'm still upset. I purchased a generator from sears after the bad weather. Yikes no electricity for a couple of days. The Generator was broken, Sears wanted to charge a restocking fee, just 30 minutes after I purchased. To top it off they will not refund my money for 5 to 7 days. Th...
Entity
Sears
Categories: Credit & Debt Services