1, Report:
#1420509
Posted Date:
Jan 02 2018
ZOOMUSA Bought laptop through Sears Marketplace, seller is ZOOMUSA the Dell laptop came without the bonus gift and broken I tried multiple times to get in touch with ZOOMUSA and did not respond then I finally get response after complaining through Sears and now ZOOMUSA sent email stating can only replace item- that single line email only. I am still waiting for return label and want refund Internet
I have not been able to get a return label to mail back the broken laptop that ZOOM USA sold me through Sears Marketplace. After multiple attempts to reach company then contacting Sears I receive email stating Can only replace Below email copyHere are a few emails from Sears Marketp...
Entity
Categories: Computer Dealers
2, Report:
#1402019
Posted Date:
Sep 24 2017
iZoomUSA Avoid this company, they are no good, you will regret buying from them, poor business tactics Brooklyn New York
I purchased this laptop on Sept 12th 2017 thru Sears online so it would help me write my college class papers when I am out of town. The company I work for offered me a laptop after I had already ordered this one. I tried to cancel the order using the Online feature of the Sears O...
Entity
Categories: Computer Dealers
3, Report:
#1396730
Posted Date:
Aug 30 2017
izoomusa Junk computers NYC New York
I recently bought a used laptop from them. I got it home turned it on and it made a loud noise. The computer loses battery like no tomorrow. I need it for my business and it just stopped working all together. I have only used it 2 times and it freezes and the bottom gets very very ...
Entity
Categories: Computer Dealers
4, Report:
#1329752
Posted Date:
Sep 23 2016
ZoomUSA iZoomUSA Cheap,Trash Laptops they probably pull out of a more reputable company's dumpster. Customer service? Bad to nonexistant. Brooklyn Brooklyn
iZoom USA, who somehow gets reputable companies to see their garbage computers, is unacredited by the BBB, and has a rating of F (From A to F). And there is little wonder why.
My wife purchased a refurbished Dell Latitude 630 through the Kmart/Sears Marketplace. The one they fi...
Entity
Categories: Computer Marketing Companies
5, Report:
#1328098
Posted Date:
Sep 14 2016
izoomusa DO NOT BUY FROM Brooklyn New York
I purchased a computer from them and when I received it, it was not as advertised. I purchased it from the Sears.com website. I requested an RMA and had to pay $25.25 to have it shipped back. Now I am trying to get my money back from which they will take a 10% restocking fee. When y...
Entity
Categories: Computer Dealers
6, Report:
#1326872
Posted Date:
Sep 07 2016
zoomusa Rip off Internet
Zoomusa is very slick. I was trying to return an refurbished computer to them and they stalled to the point that I gave up. Fortunatly it didn't cost me a lot. I will throw it out one of these days. Sears needs to know this company is a scam and don't do business with them aga...
Entity
Categories: Miscellaneous Electronics
7, Report:
#1319440
Posted Date:
Jul 28 2016
Izoomusa@ebay zoomusa two non working lap top brooklyn New York
Its insane to see that a respected company such as Ebay allows and protects companies that have bad business practices . I bought a lap top from Zoom USA and after a short period of time it stopped working , I communuicated with them and they did sent me a form for return. I spe...
Entity
Categories: Computer Dealers
8, Report:
#1306473
Posted Date:
May 19 2016
izoomusa corrupt refurbished computer sellers Brooklyn New York
Don't buy from this company. You don't get the computer that is advertised but an old model Dell that doesn't work. You can not return it in the guidelines they have you do , impossible. 15 days from the time they mail it, you get it, find out it doesn't work, then return with...
Entity
Categories: Computer Dealers
9, Report:
#1284305
Posted Date:
Feb 02 2016
ZoomUSA Very uncooperative with service Internet
ZoomUSA has been very uncooperative in exchanging a laptop I purchased from them through Sears.com. They are unwilling to accept the laptop as a return but never responded to repeated requests for information on a replacement laptop and how to actually start the return/replacement...
Entity
Categories: Computer Mail Order
10, Report:
#1281081
Posted Date:
Jan 20 2016
zoomusa izoomusa zoom usa through SEARS.com Sends out non-operable REFURBISHED laptops as standard procedure Brooklyn, NY Internet
I purchased a refurbished Dell laptop on SEARS.com website for what I thought was a very reasonable price. When I received the laptop 7 days later, I found out why it was so reasonable - IT DOESN'T WORK AT ALL! It won't even boot up. I get a message which states: No boot device fo...
Entity
Categories: Computer Service & Repair
11, Report:
#1166437
Posted Date:
Jul 31 2014
iZoomUSA Biggest Mistake I ever Made Brooklyn Internet
I purchased a refurbished laptop from ZoomUSA after finding them through Best Buy. My card was charged immediatly and the machine was recieved in 5 days. The machine broke with in 3 days and I have spent the last 5 weeks trying to get a refund. The phone is never answered-and ...
Entity
Categories: Computer Dealers
12, Report:
#1149882
Posted Date:
May 27 2014
ZoomUsa Complete Ripoff Brooklyn New York
Okay so I order a laptop for my Mom as a late Xmas present. This was waaaaaay back in January. When she gets it it doens't work so we wait forever for them to send an RMA # and even longer for them to fix it.
When they finally give me proof of shipping via a tracking number it someh...
Entity
Categories: Computer Manufactures
13, Report:
#1146060
Posted Date:
May 13 2014
zoomusa sold me a refurbished laptop that don't work totally inoperable. will not refund my money. continue to lie to me also giving me the run around. they refuse to reimburse me my money back for shipping back their inoperable laptop after telling me they would. they hardly ever answer the phone during normal operation and have not returned my calls after leaving messages. I requested a refund and they said they will upgrade my computer and I'm still waiting on the replacement that I have a tracking number too and when I didn't receive it on the date it should have arrived. fed ex told me they never pick the package up, so I'm wondering how did I ever get a tracking number if they never got the package. to top everything off the man I spoke to kept interrupting me and wouldn't allow me to complete my sentence or statements. Brooklyn New York
I am writing to request a refund of my money that I have yet to receive my property. I am also filing a complaint with or against sears and your 3rd party vendor zoomusa. On march 27. 2014 8:47 pm I made a purchase of a dell latitude d620 laptop order#2354631. It was found...
Entity
Categories: Liars
14, Report:
#1142731
Posted Date:
Apr 29 2014
izoomusa izoomUSA failure to stand behind warranty Brooklyn New York
I purchased a refurbished Lenovo ThinkPad T400 laptop from Rakuten.com who was apparently a reseller for izoomUSA in Brooklyn.
Initially the laptop worked fine but within 60 days I got the blue screen of death and it wouldn't reboot or function in any way.
I contacted Rakuten and th...
Entity
Categories: Computer Dealers
15, Report:
#1115858
Posted Date:
Jan 16 2014
Sears ZoomUSA Fell for the Computer Ripoff Too Brooklyn New York
Wish I had read this website before I bought the refurbished Dell 610 from SEARS via ZoomUSA, via Amazon. My computer ran for about an hour until it went down and has a message NTLDR missing, Press CTL + ALT + DEL to restart. I only had enough time to install a purchased...
Entity
Categories: Computer Service & Repair
16, Report:
#1039960
Posted Date:
Apr 02 2013
ZoomUSA [email protected] Sends broken computers, won't return calls or emails Brooklyn, New York
I was looking for a budget priced laptop. I have been a customer of Sears for over 40 years and have had always enjoyed great customer service. So when I ordered the laptop from them with a vendor of ZoomUSA I did not question the validity of the company. However, ...
Entity
Categories: On-Line Stores
17, Report:
#703755
Posted Date:
Jun 27 2011
IZOOMUSA.COM ZOOMUSA@EBAY Theives, Liars, Scammers, Do not deal with them! Brooklyn , New York
I ordered a refurbished laptop from a dealer on Ebay Oct 2010. Received it in less than 2 weeks and issues started with laptop immediatly. Everytime I would push it away or pull it closer to me it would shut off and restart. I emailed IZOOMUSA about the trouble...
Entity
Categories: Computer Marketing Companies