26, Report:
#1413113
Posted Date:
Nov 22 2017
American Home Shield AHS Refused to cover a new A/C compressor Ventura California
So after paying 16 years of premiums from when my house was brand new, my A/C compressor developed a leak and now AHS is refusiing to cover it saying the yard sprinklers caused damage to the unit. They sent 2 companies with incompetent technitians who I showed the sprinklers do not ...
Entity
Categories: Home Warranty Companies
27, Report:
#1409553
Posted Date:
Oct 31 2017
American Home Shield AHS Home Warranty Scam Memphis Tennessee
American Home Shield does not have any way to contact them if there is an issue with requests. Their phone wait time is one to three hours and they force customers to have to contact ohter service companies to fix items timely. There is no email contact for the company, nor i...
Entity
Categories: Warranty Companies
28, Report:
#1401183
Posted Date:
Sep 20 2017
American Home Shield AHS Company changed my contract upon renewal without pointing out changes. Newton New Jersey Nationwide
Service in Sussex County is very poor. Mr. Plum is a joke. Even the simplest plumbing problem it takes him 2 to 7 days to come back and fix. Doesn't show up or call when he says he will. Also, one time when I needed to replace a water heater he told me that I needed an expansion t...
Entity
Categories: Maintenance Companies
29, Report:
#1396618
Posted Date:
Aug 30 2017
American Home Shield AHS AHS continuously tries to pawn off repairs to invalid extended warranties memphis Nationwide **Author of this Report is NOT CONFIRMED**
Our refrigerator has been broken for weeks. AHS sends out a service provider who determines that our refrigerator is broken, but that it is under manufacturer's extended warranty.
After the service provider reports this information to AHS, AHS calls us to tell us that since the appl...
Entity
Categories: Home Warranty Companies
30, Report:
#1396553
Posted Date:
Aug 29 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1396553-yyzwij-ezxpeurpbq.png)
American Home Shield Ahs won't pay for replacement of water tank that I had to have done because they didn't send any one out to my house. Nationwide
This is the 3 try to report this.Ahs won't pay me for the water tank I had to have replace , after the tank needed to have the gas and water turned off.It was flooding my finished basement. I called American home shield when my basement was flooding from the water tank.I never ...
Entity
Categories: Appliances
31, Report:
#1383040
Posted Date:
Jul 04 2017
American Home Shield AHS RIPPED OFF for $4,000 on A/C replacement Nationwide Nationwide
I bought my house in 2007. My home inspectr advised me that the the central Air conditioning unit was about to fail. I thought a home warranty with American Home Shield (AHS) would be a good idea, so i started paying $41 eatch month through automatic bank withdrawal. The unit hung o...
Entity
Categories: Warranty Companies
32, Report:
#1380702
Posted Date:
Jun 23 2017
American Home Shield AHS AHS avoids another repair and leaves homeowner hanging and on hold! Morristown tennessee
I purchased a home December 9, 2016 and the real estate agent pushed an AHS home warrenty. I should have known better. In May our Air Conditioning stopped working. I called AHS and they stated thay only had one repair person in my area and they would send hime for a $75 fee. I agree...
Entity
Categories: Home Warranty Companies
33, Report:
#1380228
Posted Date:
Jun 21 2017
American Home Shield AHS American Home Shield, did not repair my air conditioner after calling numerous of times. I have a daughter with special health care needs who lives in our home, having air during the summer months in Las Vegas is essential. As of June 20, 2017 American Home Shield has not contract me to resolve the issues. Memphis Tennessee
On June 5, 2017, my air conditioner stopped working in my home. I called American Home Shield to report the problem. A contractor came to my home and after a brief inspection, he informed me that my compressor went out. I live in Las Vegas, NV and that week the temperatures re...
Entity
Categories: Warranty Companies
34, Report:
#1040603
Posted Date:
Jun 20 2017
American Home Shield American Home Shield SCAM!! Memphis, Tennessee
Frankly I cannot say enough bad things about the American Home Shield (AHS) Warranty Company. And I hope I can save others from the nightmare experience I had to go through dealing with them.
The AHS warranty advertisement tells you that if you buy their warranty you will n...
Entity
Categories: Warranty Companies
35, Report:
#1372943
Posted Date:
May 12 2017
American Home Shield AHS They could not fix my Dishwasher. Wont replace. Waste of money to do business with. Riverdale Nationwide
Out Dishwasher would wash the dishes but they would come out stinky. Could not even stand to drink out od a cup it was that bad.
So we followed the instructions. A service guy came to see if he could fix it. He was astounded at how clean our dishwasher was for how old it is....
Entity
Categories: Advertising / Deceptive
36, Report:
#1332938
Posted Date:
Oct 13 2016
American Home Shield AHS Unresponsive, deceptive advertising, Impossible to contact service department waited 5 times for more than 2 hours during business hours. Numbers you do get only take orders for new repairs. Without refrigerator for 10 weeks! Letters to Corporate office and General Inquiries addresses are never answered. Company is a RIP OFF. Pflugerville Nationwide
Called for service 3 months ago for a refrigerator, for 3 weeks sent techs out replacing numerous parts. still noo frig, was given a number to call 800-326-6710, called 5 times waited each time for 2 hours on hold. Wrote letter to the Corporate office, and General Inquiries Office n...
Entity
Categories: Home Warranty Companies
37, Report:
#1324749
Posted Date:
Aug 26 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1324749-kfbgpm-xdzvir0qit.png)
AMERICAN HOME SHIELD AHS- A/C went out in June thier contractors could not fix, we opted for the option done what was ask and still do not have pymt Memphis Tennessee
In June 2 of thier contractors came out. We paid the service fee to first contractor. He could not find the parts nor could AHS. They sent a 2nd contractor who determined we need a new blower which would include many other things ($1130) above what AHS was going to pay ($762.1...
Entity
Categories: Customer
38, Report:
#1324714
Posted Date:
Aug 26 2016
First American Home Warranty Corporation of Florida Impressive Brochure Comprehensive Services Totally Unreliable Santa Rosa California
For many years in New Orleans, La. I depended on American Home Shield (AHS) for my home warranty services. The performance of AHS was always as good as or better than I expected. AHS selected service providers qualified for the work and they arrived at my home at scheduled times...
Entity
Categories: Warranty Companies
39, Report:
#1320734
Posted Date:
Aug 04 2016
American Home Shield AHS A monumental waste of time and money Memphis tennessee
I have had a warranty with AHS for over four years. Until recently, AHS had been responsive in dispatching technicians whenever I submitted a service request. Until recently, each service request resulted in a repair of a component in my home, covered by my warranty. On Monday, ...
Entity
Categories: Home Warranty Companies
40, Report:
#1312895
Posted Date:
Jun 22 2016
American Home Shield AHS TRYING TO KILL MEMBER. STAY FAR AWAY FROM AHS. THEY LIE AND CHEAT. Memphis Tennessee
On or about June 4, 2016 my air conditioner stopped pumping cool air. I contacted American Home Shield to get it fixed and they sent out t technician right away. I have no problem with the technician who was very prompt and knowledgable. As of June 22, 2016, my air conditioner...
Entity
Categories: Appliances
41, Report:
#1310062
Posted Date:
Jun 07 2016
American Home Shield AHS WARNING: American Home Shield is a SHAM. RUN AWAY!!!! Nationwide
American Home Shield (AHS) is a sham. The warranty only covers a very small percentage of the repair cost and the repair costs are so excessive from their network of contractors that you can get a lower cost repair, with less headache, simply by going direct to a contractor.
When...
Entity
Categories: Warranty Companies
42, Report:
#1309360
Posted Date:
Jun 03 2016
American Home Shield AHS denied claim on 19 year old pool heater Carroll, IA Nationwide
My 19 year old pool heater was blowing 4 foot flames out the top and sides; its covered under warranty by American home shield. 19 years ago AHS installed this very heater under warranty when I bought the home. I never let my policy laspe in 19 years with AHS. I was told today that ...
Entity
Categories: Consumer Services
43, Report:
#1308929
Posted Date:
Jun 01 2016
American Home Shield AHS Home Warranty Ripping Off Consumers Memphis Nationwide
AHS refused to cover repairs alleging manufacturer defect. The appliance manufacturer was contacted and determined that the repair was not a manufacturer defect as alleged by AHS contractor.
On 4/29/16 property manager at covered residence placed a service call request for a GE r...
Entity
Categories: Warranty Companies
44, Report:
#1299365
Posted Date:
Apr 12 2016
American Home Shield AHS Unbelievable Nationwide
I have been an AHS customer for years. Our HVAC unit broke and would not blow cold air (outside unit was fine after being fixed the previous year after many attempts). After 2 weeks with no air, they sent a substandard company out to fix and it worked for about a week, and we had to...
Entity
Categories: Home Improvements
45, Report:
#1276929
Posted Date:
Dec 30 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1276929-3deqfd-ds3nw2fbxl.png)
American Home Shield Deceptive Advertisment Nationwide
American Home Shield (AHS) is a deceptive and disorganized company. Recently, I had plumbing leaks and filed a claim to have them repaired. The warranty company dispatched a local plumbing company to my home to assess the issue. It was then that I learned my contract required me to ...
Entity
Categories: Warranty Companies
46, Report:
#1260458
Posted Date:
Oct 10 2015
American Home Shield - not holding up their end of the bargain - Florida
Here is a story I wanted to share with everyone about how some companies are deceptive regarding their services that they provide to the public.
I have bought membership from American Home Shield (AHS) earlier this year. On Wednesday September 30th our water heater leaked and floo...
Entity
Categories: Warranty Companies
47, Report:
#1257867
Posted Date:
Sep 29 2015
American Home Shield AHS AHS will find the cheapest (not the best) way to fix your problem, you will pay several times for the same thing that breaks! Internet
We got the AHS Warranty when we purchased our house in 2006. We knew our AC unit would eventually go out - that was the main reason we kept the Warranty for 9 years. Over the course of 2 years our AC unit kept going out. AHS sent (what seemd like the bottom of the barrel) contra...
Entity
Categories: Home Warranty Companies
48, Report:
#1250993
Posted Date:
Aug 26 2015
American Home Shield AHS Sent me a rude plummer who did not fix the leak and reported that the leak is a preexisting condition. Carroll Iowa
I have had American Home Shield membership for over Four years. I had a leak in my faucet and call AHS to fix the leak. They sent a very rude Plummer (Bear Plumbing & Router Inc.) after 4 days of water leaks to examine my leaking faucet but did nothing to stop the leak. I get a call...
Entity
Categories: Consumer Services
49, Report:
#1247366
Posted Date:
Aug 09 2015
American Home Shield AHS Misrepresentation of services. Nationwide
AHS treated us horribly. Misrepresented their services and coverage. We decided to cancel our agreement and have been waiting over 2 months for our pro-rated amount to be returned. Terrible business practices.
Entity
Categories: Home Warranty Companies
50, Report:
#1243820
Posted Date:
Jul 23 2015
American Home Shield Consistently fails to provide qualified vendors to repair anything covered by their warranty plan. Carroll, Iowa Nationwide
As a new customer of American Home Shield (AHS), I am extremely disappointed in the quality of service I have received from my very first claim. I own two properties and have contracts for both with AHS. My first repair was a dishwasher which required three visits from two dif...
Entity
Categories: Home Warranty Companies