- Report: #1396618
Complaint Review: American Home Shield - Nationwide
Reported By:
jewelofgod19 -
North Las Vegas, Nevada, USA
Submitted:
Updated:
-
Author Confirmed
Why?
American Home Shield
Nationwide, USA
Phone:
8884298247
Web:
www.ahs.com
Categories:
Business Rating:
(0)
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American Home Shield AHS AHS continuously tries to pawn off repairs to invalid extended warranties memphis Nationwide **Author of this Report is NOT CONFIRMED**
Our refrigerator has been broken for weeks. AHS sends out a service provider who determines that our refrigerator is broken, but that it is under manufacturer's extended warranty.
After the service provider reports this information to AHS, AHS calls us to tell us that since the appliance is under extended warranty, they will not cover it. We call the manufacturer and discover that extended warranties only apply to the original owners. Since we are not the original owners of our home, none of our appliances are covered by extended warranties.
We call AHS to tell them that the extended warranty does not apply to second-hand owners. AHS sends out a different service provider. The service provider determines that the refrigerator is broken, but that it is under an extended warranty. After reporting this to AHS, AHS calls us to inform us that since the refrigerator is covered under extended warranty, they will not cover it.
We explain to AHS that the refrigerator is not covered by an extended warranty because we are not the original owners. Then AHS sends out a different service provider who determines that the refrigerator is broken, but that it is under an extended warranty. And the cycle repeats endlessly.
