26, Report:
#1435377
Posted Date:
Mar 21 2018
Smart Pay Deceptive financing Bainbridge Georgia
We bought an iphone 7s from Metro PCS in December. We have excellent credit. The sales clerk suggested instead of putting it on charge card , use SMART PAY. We could make payments over a period of time, no interest auto withdraw from our checking. We received no follow up paperwor...
Entity
Smart Pay
Categories: Cellular, Cellular Phone Companies
27, Report:
#1435141
Posted Date:
Mar 20 2018
Metro PCS Liars and thieves Easton Pennsylvania
Liars and thieves. Metro PCS has a free phone promotion going on. I happened to be in the area and needing a new phone and plan. The offer was a free phone, a choice of plans with unlimited calling, texting and streaming with all taxes and fees included ranging from $30/mo prepaid t...
Entity
Metro PCS
Categories: Cell Phone Provider
28, Report:
#1434756
Posted Date:
Mar 17 2018
Metro PCS Mike, sales representative, and owner. Lies and run around Nationwide
Didn't know how to transfer verizon to metro. I got another line and was sold a phone that wouldn't work. I was promised they would fix it or give me another one. Mike was fired for lieing to customers. Sales rep and owner said they would fix it. He didn't and said I could not get a...
Entity
Metro PCS
Categories: Cell Phone Provider
29, Report:
#1431847
Posted Date:
Mar 01 2018
Cricket Wireless They took my money and did not deliver the promised products and service Nationwide
I recently decided to give Cricket Wireless to try and committed to transferring over my two lines for Metro PCS, despite the fact I have been very happy with them for many years I went against my best interests and am now really regretting it!!
I have spent the past 4 days or so o...
Entity
Cricket Wireless
Categories: Cell Phone Provider, Cellular Phone Companies
30, Report:
#1423322
Posted Date:
Jan 16 2018
Metro PCS Paid Bill on due date turned off Phone Richardson Texas
My bill was due on the 13 January 2018 and I paid the bill of 96.00 on my American Express card. On the 14th I called customer service and they said there computer is down due to maintanance and call back in 30 minutes. Call back 3 times and hour apart, Made a three way call with am...
Entity
Metro PCS
Categories: Cellular, Cellular Phone Companies
32, Report:
#1394676
Posted Date:
Nov 30 2017
Cricket Wireless Leap Wireless Bait And Switch Georgia
Problem began when a online Cricket rep destroyed a phone on my account..went to the location where we pay our bill..Second rep finished off the phone due to the fact she did not know what she was doing.
Because of those two reps phone has to be replaced, was told wanted upgrade ...
Entity
Cricket Wireless
Categories: Cellular Phone Companies
33, Report:
#1410847
Posted Date:
Nov 07 2017
Metro PCS They charged me 68.00,when my store receipt said 53.00. Pittsburgh Pennsylvania
Went to this store to switch cell phone carriers and receive a phone for (free). I chose the $30.00 plan. My bank statement was charged $68.00. I called Metro PCS customer service. They only received 35.00. I mentioned I chose the $30.00 plan. They told me the extra $5.00 charge w...
Entity
Metro PCS
Categories: Charge not reported correct on bank statement
34, Report:
#1406352
Posted Date:
Oct 15 2017
Metro pcs Metro pcs has been very difficult to even try to reach. Nationwide
Metro pcs has been very difficult to even try to reach. They won't give the unlimited data they say that it's not really unlimited. There own supervisor says that the Corp officers should know better than to comp someone and that I should feel lucky that I got anything at all and ...
Entity
Metro pcs
Categories: Cellular Phone Companies
35, Report:
#1402119
Posted Date:
Sep 25 2017
Metro pcs I paid my bill on 9-6 for this month service. My card was charged but phone payment not registered. On 9-14 I went back and the store personally falsified my transactions which ended with them not returning the $6. entitled back but shortened my days of service by two weeks. No help from store or customer service. Columbus Georgia
I paid my bill for current month on 9-06 by debit card. I also had lookout canceled. The company was never notified of payment. They stopped my service requesting $50. payment. I returned to store on 9-14 to have account straightened. Sales men said they would fix matter. My p...
Entity
Metro pcs
Categories: BBB Better Business Bureau
36, Report:
#1401386
Posted Date:
Sep 20 2017
Metro Pcs Return The Phone And He Ain't Give Me Full Refund Hamden Connecticut
I Had Went To The Metro Pcs On 861 B Dixwell Ave Hamden Ct 06514 And Purchase A IPhone 6s I Had To Wait The Next Day To Get My IPhone Then When I Got It The IPhone Went Black On Me So I Brought It Back To Metro Pcs Told Him I Want My Money Back Because He Gave Me A Messed Up Phone...
Entity
Metro Pcs
Categories: Cellular Phone Companies
37, Report:
#1399654
Posted Date:
Sep 13 2017
Metro PCS They owe us a LOT of money. They're refusing to give our refund to us. They keep lying saying it's on the way and pushing the return date back a whole month every time we speak to them. They say our check is coming in the mail. This is now 4 months later. They also keep changing the date on the report to make it look like we haven't been waiting this long. Dallas Texas
We have been waiting on a refund from metro pcs for almost 4 months. Each time we talk to them they change the date on the report to make it look like we havent been waiting that long. They say our check is on the way to our mailbox...but it has been for 4 months now. We've called...
Entity
Metro PCS
Categories: Financial Services
38, Report:
#1399079
Posted Date:
Sep 10 2017
Metro PCS Did not refund Overcharge Layton Utah
On 9/6/17 my husband, daughter and I went to the Metro PCS store at 975 N Main street in Layton Utah to upgrade my husband and daughters phone. The customer service we received from Liam was great. When we got home I went over the receipt and noticed I was overcharged for my dau...
Entity
Metro PCS
Categories: Cellular Phone Companies
39, Report:
#1398399
Posted Date:
Sep 07 2017
Ga lottery metro pcs Atlanta Georgia
I have purchased multiple $300.00 roles of tickets only to receive a quarter of my money back also with the cash 3 and 4 some numbers I have played.\ has never ever come out.
Entity
Ga lottery metro pcs
Categories: Computer Fraud
40, Report:
#1394609
Posted Date:
Aug 22 2017
Metro PCS Customer Service and Supervisors Repeatedly Lie to Customers Atlanta Nationwide
Thursday my LG K7 totally quit processing and I contacted Metro Customer Service to find out what I should do since this was the 4th time in less than a year that my phone malfunctioned. The Supervisor instructed me to take the phone to a Metro store and have it looked at which I di...
Entity
Metro PCS
Categories: Cellular Phone Companies
41, Report:
#1393621
Posted Date:
Aug 18 2017
ZTE Metro PCS ZTE ZMAX PRO complete garbage warning do not buy!!! ZTE USA Nationwide
I purchased a ZTE ZMAX PRO from a local metro pcs store in June of this year 2017. I really liked the look of the phone and everything metro pcs described on the display of the product below the non-working demo phone above. There must have been a reason for not having a worki...
Entity
ZTE
Categories: Cellular Phone Companies
42, Report:
#1391933
Posted Date:
Aug 11 2017
Metro PC'S Unauthorized changes to Bill. No Customer support. Verbal abuse & threats from Customer support. Texas
Metro Customer service is a joke. Unprofessional call center. They lie about billing. Changes were made to my account with out my permission. Nathan (the supervisor) was extremely rude. He kept calling me a liar about how much I was paying on my bill. He was to busy talking over m...
Entity
Metro PC'S
Categories: Cellular Phone Companies
43, Report:
#1391827
Posted Date:
Aug 10 2017
Metro pcs None Did not refund me my money back on my debit card for a plan that wasnt working nation wide calling and 5 international Texes Nationwide
On augut 11 2017 i added a plan of 5 internationl and nation wide calling and the service did not work to make nationwide calls to any country
Entity
Metro pcs
Categories: Customer
44, Report:
#1391303
Posted Date:
Aug 08 2017
MetroPCS Rebate ripoff Nationwide Nationwide
I purchased 2 Samsung phones online from MetroPCS after multiple calls confirming that the phones qualified for the $60 rebate. I was told that after activation I could go online to process the rebates. I was told that both phones would qualify so I proceeded to purchase them onli...
Entity
MetroPCS
Categories: Cellular Phone Companies
45, Report:
#1390987
Posted Date:
Aug 07 2017
Metro pcs They have snotty attitudes and they dont do returns even if they didnt tell you in the first place there is no return policy. This place sucks never go here. Save your money and go somewhere else! Wichita Kansas
These people make their money by ripping people off. Save your money for a better company! I don't like sxxxxx but I'd go there before this place. They are rude and unprofessional. Snotty attitudes and no returns. The worst part is, is they don't say there isn't a return polic...
Entity
Metro pcs
Categories: Cellular Phone Companies
46, Report:
#1390191
Posted Date:
Aug 03 2017
Metro PCS , Lashunda Refused to warranty a 18 day old phone, they claimed a tiny scratch was the reason for the phone not working properly Gulfport Mississippi
I purchased a new phone from metro PCS. The phone didn't work properly from the first day I purchased it, l thought I was doing something wrong. After taking the phone to two different metro PCS stores, I was told I abused the phone.
Entity
Metro PCS
Categories: Cellular Phone Companies
47, Report:
#1387766
Posted Date:
Jul 24 2017
Metro Pcs Rip off phone plans Got phone in Kentucky then moved to Texas. Didnt get service like they claimed so wanted to go to t mobile so I could use my phone but they won't unlock phone. If moving to different state don't count on metro to honnor there coverage. Nationwide
Metro pcs don't let you know information about your plans. Moved from Ky to Tx out in the country and couldnt use my phone half the time. Tried to go with a carrier that did cover where I moved to but metro pcs wont unlock phone.
Entity
Metro Pcs
Categories: Internet Service Providers
48, Report:
#1385946
Posted Date:
Jul 16 2017
Metro PCs Evan 7055630 Called to have my due date changed because I'm out of town and 8 1/2 months pregnant my husband works out of town and having my phone on is a must have I called and none of the 3 people have helped me and have stressed me out even more I'm very un happy and mad Muscle shoals Alabama
Would not extend my due date and I'm 8 1/2 months pregnant and I need my phone on and they was rude and did not help me at all all they did was stresse out more my husband works out of town and usually they work with me but non EOF the 3 I talked to today has helped me out
Entity
Metro PCs
Categories: Audio & Electronics Shops
49, Report:
#1384077
Posted Date:
Jul 09 2017
Metro PCS Pissed off loyal customer Lakeview Oregon
When in June anto Metro PC's for a phone upgrade . Instead we got ripped off.
We have been with metro for two years. Done flyers for them to help promote a new store. Instead of an upgrade we got down graded on three phones.
Called the manager that did the supposably upgrade so h...
Entity
Metro PCS
Categories: Cellular Phone Companies
50, Report:
#1382910
Posted Date:
Jul 03 2017
Family Moblie Tracfone Wireless Took my money for phone service and haven't got it Miami Flordia
I have phone service with family mobile, but on 6\21\2017 me and my husband went to metro pcs to look into whiching because they had two lines for $50 plus to free phones. The lady ported my number and went to do my husband's and said oh we can't give you the two free phones. We ...
Entity
Family Moblie
Categories: Telephone Companies