26, Report:
#783076
Posted Date:
Sep 30 2011
Sleepy's DISGUSTED!!!! Hoboken, New Jersey
I bought a mattress from Sleepy's about six years ago. When it started to really fail recently (it is like sleeping in a hot dog bun....my back is killing me!!) I called to ask for a warranty inspection to see if there was anything we could do....I'd paid 1500 dollars for the mattre...
Entity
Sleepy's
Categories: Mattress Manufactures
27, Report:
#776750
Posted Date:
Sep 16 2011
sleepy's muliple charges for one purchase fredericksburg, Virginia
On 9/10/11 I went into Sleepy's to purchase a queen mattress set. We were met by a salesman who never gave his name but showed us around as he complained about being at work when he was supposed to be off as well as the fact that the store was new and did not have a phone...
Entity
sleepy's
Categories: Questionable Activities
28, Report:
#760842
Posted Date:
Sep 03 2011
Sleepy's No customer service for now 18 month old mattress. Bulge on side. Solution buy new mattress Hickstown, New York
Purchased a mattress Jan. 2009. Noticed a bulge on side in Jan. 2011. Contacted Sleepy's, they sent a company called Bed Chek to inspect the mattress. Pictures were taken at that time.When I contacted them they were not customer friendly at all, some of the reps were rude.&nbs...
Entity
Sleepy's
Categories: Mattress Stores
29, Report:
#609103
Posted Date:
Aug 09 2011
Sleepys - Sleepy's Mattress Professionals Sleepys Rip off -Wrong delivery. Not ready to exchange it Internet, New Jersey
I bought a sterns & foster mattress from Sleepys for $2100. I asked for extra firm mattress.They wrote a code for the mattress in the billing. The code will not tell you what you will be getting. They delivered me a medium soft matrtess with a manufacturing defect. Sleepys agree...
Entity
Sleepys - Sleepy's Mattress Professionals
Categories: Mattress Manufactures
30, Report:
#752468
Posted Date:
Jul 31 2011
Sleepy's Sleepys.com Overcharged. I was offered a lower price and then charged a higher price on my CC New York, New York
I went into the store on 62nd and Lex to buy a bed-frame i saw online for $79.99. The sales person at the store told me they do not have that particular frame but that she could give the same price on another frame that was originally priced at $99.99. I agreed to the terms and went...
Entity
Sleepy's
Categories: Furniture & Furnishings
31, Report:
#711536
Posted Date:
Jul 09 2011
Sleepy's The Mattress Professionals Deceptive, out right lies to get the sale. SCAM artists. Setauket, New York
Purchased a Kingsdown mattress in 2000 with a lifetime warranty. Fast forward to 2010, the bed was sunken in and broken. Finally got them to the house where they admitted to the defect, but would only credit me for the mattress, not the box springs. Of course when you go to the stor...
Entity
Sleepy's
Categories: Bed & Bath
32, Report:
#736350
Posted Date:
Jun 07 2011
Sleepy's Terrible customer service, has delivered 3 unacceptable mattresses so far Whitehall, Pennsylvania
On 5/8/11, we purchased a Kingsdown Sleep to Live 600 series mattress with blue and green firmness levels from Sleepys. Upon delivery, we noticed it was nothing like the mattress in the Sleepys showroom, and among other issues, had a very pronounced difference in the two sides...
Entity
Sleepy's
Categories: Mattress Stores
33, Report:
#713890
Posted Date:
Apr 05 2011
Sleepy's Abusive and Unlawful Warranty Exchange Terms- Unhelpful and Appalling Customer Service (Store & Phone!) Salespeople and Warranty Rep's Made Fraudulent Misrepresentations Jamaica, New York
This report involves my experience processing a warranty claim for a defective mattress with Sleepy's.After several weeks of sleepless nights, and constant back pains, I contacted Sleepy's customer service to inquire about a mattress warranty replacement. I was informed that a ...
Entity
Sleepy's
Categories: Bed & Bath
34, Report:
#701102
Posted Date:
Mar 26 2011
Sleepy's Sleepy's in Haceknsack,nj ITs just total mess haceknsack, New Jersey
Its a RIP OFF! I bought mattress there ( Miralux Rave 11 without base, $500 ), i payed $30 to pick it up from the store ( can you believe it? ). After a few nights it started loosing support and I couldn't sleep on it, it caused terrible back pain. When i called them to inquire abou...
Entity
Sleepy's
Categories: Mattress Manufactures
35, Report:
#705573
Posted Date:
Mar 21 2011
Sleepy's Unhappy with purchased mattress, feels different than in store, Sleepy's won't help! New York, New York
In December I purchased a Sealy South Court Posturpedic Custom Firm mattress from Sleepy's after shopping in their 9th Avenue store (several times). Upon delivery it did not feel remotely like it did in the store, but I was leaving for a month out of the country and didn't con...
Entity
Sleepy's
Categories: Bed & Bath
36, Report:
#699111
Posted Date:
Feb 24 2011
Sleepy's Mattress Professionals Sleepy's, Who cares if your mattress you bought from us sags more than 1; It must sag 1 1/2 inches before we might help you Hicksville, New York
We purchased a mattress from Sleepy’s mattress store on February 13, 2010. We were quite pleased with the customer service we received at Sleepy’s. Our sales person listened to our needs and helped us pick out a Kingsdown “Sleep to Live” mattress....
Entity
Sleepy's Mattress Professionals
Categories: Mattress Manufactures
37, Report:
#694285
Posted Date:
Feb 12 2011
1800 Mattress Sleepy's Inc. Sell defective products, don't honor warranty, do not buy from them Hicksville, New York
In three years, I have gone through three (3) mattresses from 1800 mattress who is now owned by Sleepy's. We invested over $2000 for what we thought was an important purchase for our health. We got our mattress and within days, we were sinking in so deeply that our feet ...
Entity
1800 Mattress
Categories: Mattress Manufactures
38, Report:
#686669
Posted Date:
Feb 01 2011
Sleepy's Promised me 12 months 0% financing on sales invoice, only got 6 months Hackensack, New Jersey
I purchased a mattress from the Sleepy's store in Hackensack, NJ. My order came to just under $1000. With a purchase under $1000 you get 6 month 0% financing and over $1000 you get 12 months 0% financing. I told him that I wanted the 12 month financing and not the 6 and he said that...
Entity
Sleepy's
Categories: Mattress Manufactures
39, Report:
#223044
Posted Date:
Jan 21 2011
SLEEPY'S Toxic smelling mattress, runaround, refusal for return, extreme rudeness Ripoff New York New York
Sleepy's
2075 Broadway (72nd street)
New York, NY 10023
My experience with Sleepy's is a complete nightmare. My wife and I decided it was time to buy a new mattress so we went to Sleepy's because we thought they were the leading authority in mattresses and because we thoug...
Entity
Sleepy's
Categories: Consumer Services
40, Report:
#400167
Posted Date:
Jan 21 2011
Sleepy's The Mattress Professional Charging me 1918.22 for a extra mattress I don't have in my one bedroom apartment. Bronx New York
The problem started in August 28,2007 when I approved for a GE Money Bank credit card to purchase a Stearns and Foster Queen Plaza mattress from Sleepy's. A month and half later the mattress in the middle was sinking in, causing my back to hurt severely doing my pregnancey. My fianc...
Entity
Sleepy's The Mattress Professional
Categories: Better Business Bureau
41, Report:
#342270
Posted Date:
Jan 21 2011
Sleepy's Mattress Professionals Warrantee Rip Off Bethpage New York
I purchased a high end mattress from Sleepy's in Bohemia, NY. I was told at the time of purchase that I had to purchase a $119. mattress cover or my warranty would be void ,the mattress comes with a 20 yr non pro rated warranty. I purchased the mattress cover and used it all the tim...
Entity
Sleepy's Mattress Professionals
Categories: Mattress Stores
42, Report:
#310821
Posted Date:
Jan 21 2011
Sleepy's False advertising, misleading/false information, lack of customer appreciation - Consumer beware of Sleepy's Bethpage New York
My Sunday paper contained an insert advertising a President's Day Sale at Sleepy's. I already had my eye on a Sealy Posturpedic California King mattress on sale, online, at Costco for $759, including shipping and handling. I decided to check out Sleepy's online and found a Price Gua...
Entity
Sleepy's
Categories: Mattress Stores
43, Report:
#536974
Posted Date:
Jan 21 2011
Sleepy's, sleepys.com/ Their mattreses are garbage internet
We were first time expensive bed buyers and made a terrible mistake shopping at Sleepy's. Their beds are overpriced junk and the salespeople are on commission so you won't get the truth from them. We paid about $3000 for a mattress. Stupid us. In the store it seemed so comforta...
Entity
Sleepy's, sleepys.com/
Categories: Mattress Manufactures
45, Report:
#673095
Posted Date:
Dec 18 2010
SLEEPY`S THE MATTRESS PROFESSIONALS SLEEPY`S HAS THUGS AS STORE MANAGERS QUEENS, New York
HI; FRIDAY 12/17/10 I WENT TO SLEEPY`S STORE OF 30-59 STEINWAY ST . THERE I WAS RECEIVED BY A SPANISH GUY WHO TOLD ME HIS NAME WAS "JERRY" AND SAID HE WAS THE MANAGER STORE. I LIKED A STRATTON BED AND A TWIN POP-UP, HE TOLD ME THE TOTAL PRICE WAS AROUND $750. I AGREED AND ...
Entity
SLEEPY`S
Categories: Mattress Stores
46, Report:
#265504
Posted Date:
Dec 14 2010
Sleepy's Mattress Professionals mattress, warranty, scam, false advertising, runaround ripoff Bethpage New York
This company floors me! They would rather save a couple bucks in REFUNDS by pushing off the inevitable claim until people either GIVE UP or TAKE THEM TO COURT!
My story is similar to the others- bought the Kingsdown set VERY $$$ for me! 4 yrs later its sagging, giving me back pai...
Entity
Sleepy's Mattress Professionals
Categories: Bed & Bath
47, Report:
#380304
Posted Date:
Dec 08 2010
Sleepy's Sleepy's Tempur-Pedic Bait and Switch Sterling Virginia
SLEEPY'S TEMPURPEDIC BAIT AND SWITCH
I went to Sleepy's, after much research concerning a Tempur-pedic bed, because they advertised a full refund if returned within 90 days. So my girlfriend and I went to the Sterling, VA Sleepy's and decided on a $5,000 Allura bed we wanted a ...
Entity
Sleepy's
Categories: Bed & Bath
48, Report:
#281431
Posted Date:
Dec 08 2010
Sleepy's The Mattress Professionals And Kingsdown Sleepy's Bait and Switch: Showroom model of Kingsdown mattress is NOT the same quality that is delivered Waterford Connecticut
I purchased a queen-size Kingsdown mattress and box spring approximately six months ago at Sleepy's in Waterford, CT. Within a week, I noticed considerable sagging in the middle of the mattress. After several inspections by an independent contractor hired by Sleepys, I agreed to an ...
Entity
Sleepy's And Kingsdown
Categories: Bed & Bath
49, Report:
#287355
Posted Date:
Dec 01 2010
Sleepy's Mattress Sleepy's Medford New Jersey
My husband and I purchased a Delux Split Queen Adjustable bed from Sleepy's Mount Holly for $6718.52 on 11/17/2007. Because of a severe heart condition I have I needed a special mattress so I could sleep at a 45 degree angle and provide better circulation at night for my legs. I exp...
Entity
Sleepy's Mattress
Categories: Mattress Stores
50, Report:
#242273
Posted Date:
Dec 01 2010
Sleepy's Rip Off - Does Not honor warentee Eatontown New Jersey
I bought a bed (Box spring, Mattress, and frame) from Sleepy's on March 16, 2000.
The Kingsdown mattress has a 15 year Warrantee. When we lie on it, it droops in the center, causing us to roll into the middle of the bed. I have made several attempts to contact sleepy's about...
Entity
Sleepy's
Categories: Mattress Stores