176, Report:
#1052623
Posted Date:
May 21 2013
Comcast/Xfinity What a bunch of Idiots PHiladelphia Pennsylvania
My husband I recently decided to give Comcast/Xfinity a try. We believed all the hoopla from TV adds and it sounded pretty good. We had it installed on 4/13/13. We found out very quickly it was not what it was sold as and it did not fit our TV viewing habits. On May 9th we...
Entity
Comcast/Xfinity
Categories: Cable TV
177, Report:
#1050836
Posted Date:
May 14 2013
Comcast Xfinity Overbilling, fraud, and horrid customer service burnsville Minnesota
I was a business class customer of comcast since 2007. In November I deployed to New York City to help with the Hurricane Sandy damages. I asked them to suspend my service while I was gone. They said I had to cancel or keep paying so I cancelled it.
Then for the next 5 month...
Entity
Comcast
Categories: Internet Service Providers
178, Report:
#1047008
Posted Date:
Apr 29 2013
ComCast Comcast, Xfinity TERRIBLE to non existent customer service, incorrect billing Internet
I have been a customer for about 3 years with Comcast. In that 3 years, we have experienced inaccurate billing almost on a monthly basis (Ex: charged for equipment we do not have). Once the error was corrected, we noticed that within 2 months the billin...
Entity
ComCast
Categories: Internet Service Providers
179, Report:
#1046784
Posted Date:
Apr 29 2013
Comcast xfinity Latest scam by Concast (spelling intended) charging for previously available service Internet
Comcast has figured out a way to mislead the FCC and the public with its recent scrambling of basic TV services. Requiring you to have a set top box for every tv in your home, and plug it into the wall where it will be powered 100% of the time using electricity, not to mention havin...
Entity
Comcast
Categories: Cable TV
180, Report:
#1044379
Posted Date:
Apr 18 2013
Comcast xfinity by comcast deception memphis, Tennessee
Comcast double billing its customers, my services were installed on03/12/2013 .I received my first bill 04/05/2013 137.02 15 days later I received another bill in the amount of139.17 due on04/20/2013 .The customer service reps told me that I was being billed in advanced for services...
Entity
Comcast
Categories: ORGANIZED CRIME
181, Report:
#1042346
Posted Date:
Apr 11 2013
Comcast Xfinity Comcast misrepresents service. Comcast overpromises. Incompetent installation. Colorado Springs, Colorado
Xfinity / Comcast offered promotional discount to move service to new residence and didn't follow through with promised promotional offer. Over-promised and misrepresented service capabilities then took multiple unsuccessful trips and failed to install promised equipment...
Entity
Comcast
Categories: Internet Service Providers
182, Report:
#1037708
Posted Date:
Mar 25 2013
Comcast Xfinity New HD box Internet
The new cable box from Comcast were released but not ready, I have had a lot of trouble, box updates at least once a week. Doe s not shut off,system is not user friendly third time I have had just black screen. Technician came here and installed an amplifier and stated that level w...
Entity
Comcast
Categories: Cable TV
183, Report:
#1035801
Posted Date:
Mar 18 2013
Comcast Xfinity False information, raised bill, back and forth frustration and still no solution, Internet
I have been a Comcast customer for 3 years since I moved out of my parents house and they have been Comcast customers for 20 years. Recently, I have been constantly calling Comcast for a month about bills, trouble with service, changes of service, tech support and mor...
Entity
Comcast
Categories: Cable TV
184, Report:
#1035149
Posted Date:
Mar 16 2013
Comcast XFinity Lost service for 3 or more days at a time for no reason for years, then after snow storm of Christmas Eve 1012 lost service for 12 days, promised refund for time without service, Comcast reneged Little Rock, Arkansas
In the 11 years that I had Comcast for both TV and Internet, I counted 10 outages which seemed to be for no reason and which lasted for 3 or more days EACH and it was getting worse each year. These outages were neighborhood wide. In February 2012, I left Comcast XFinity'...
Entity
Comcast
Categories: Internet Service Providers
185, Report:
#1022152
Posted Date:
Mar 09 2013
SAVEOLOGY rebate fraud, rebate scam, bait and switch, Comcast South Plainfield, New Jersey
Saveology
HAS ANYONE IN NEW JERSEY BEEN SCAMMED BY SAVEOLOGY AS I HAVE? --Promise to send rebate for a router which never came in connection with a Comcast triple play offer...
IF SO PLEASE contact me (((REDACTED))). I intend to take action..
My
Complaint:
3/...
Entity
SAVEOLOGY
Categories: Internet Service Providers
186, Report:
#1009314
Posted Date:
Feb 05 2013
Stop the lease_com Own your own modem dotcom, Tom Kocherhans Telephony modem does not work with Comcast cable serive as advertised Orem, Utah
Purchased a telephony modem through eBay titled ARRIS TG852G/TM722g PHONE (EMTA) WIRELESS MODEM(Approved by Comcast/Xfinity)** in order to avoid the monthly rental fee charged by Comcast when Comcast installs their own equipment.
The photo showed the exact modem used by Comcast. ...
Entity
Stop the lease_com
Categories: Communications & Networking
187, Report:
#1006258
Posted Date:
Jan 30 2013
Comcast Xfinity Comcast Over charging and trying to force me to pay Portland, Oregon
I moved on November 15 th and had a zero balance by the time I January hit I had a 320.00 cable bill and my bill is only 57.30 a month and no one will tell me why it's so high and know there threating me saying they will cut my service . I called tect support, loyalty support, and c...
Entity
Comcast
Categories: Cable TV
188, Report:
#1000509
Posted Date:
Jan 21 2013
Comcast Xfinity Xfinity, Comcast Worst customer service ever! Internet, Utah
Worst customer service ever! I've been with Comcast Xfinity a couple years now and had to recently move. Moving my service was a nightmare. I kept getting transferred from department to department having to explain my situation time and time again. None of their departments could lo...
Entity
Comcast Xfinity
Categories: Cable TV
189, Report:
#989343
Posted Date:
Jan 21 2013
comcast xfinity Misinformed & Lied To!!! Supervisors as well as CSR's Have NO Clue How to Communicate!! pompano beach Florida
I called Comcast during the first week of December 2012 to schedule an appointment to have a service tech come out to my soon to be new residence to check all the exterior and interior cable lines and prepare the house for internet and cable TV services. I scheduled the appointment ...
Entity
comcast
Categories: Internet Service Providers
190, Report:
#997077
Posted Date:
Jan 15 2013
Comcast Xfinity signature service scam Jacksonville, Florida
I did a self installation for wireless and cable Comcast services. I set up both correctly and used the ethernet cable to activate them. The cable worked fine, but when I looked for the network name under my list of available networks I didn't see it.
I c...
Entity
Comcast
Categories: Cable Companies
191, Report:
#991686
Posted Date:
Jan 12 2013
Comcast Xfinity Refused to give promised $300 rebate Richmond, Virginia
In June, 2012, I was promised a $300 rebate if I switched cable companies from Verizon to Comcast. Repeated phone calls to Comcast and to it's rebate center have given me nothing but a run-around.
Entity
Comcast
Categories: Cable TV
192, Report:
#988473
Posted Date:
Dec 29 2012
comcast xfinity fraudly file a debt to the credit bureau I called comcast to retrive the equiptment at the end of my contract . comcast technician picked all the equiptment and shortly after 2 months reported that i millersville, Maryland
I called Comcast to retrieve the equipment shortly after i cancelled my cable contract at the end of the agreement . They sent out the tech to pick up the equipment and return it . The also waited 2 months later to report to the credit bureau that i still owe the for the equipment o...
Entity
comcast
Categories: Cable TV
193, Report:
#965178
Posted Date:
Nov 06 2012
Comcast Xfinity Can't access the most recent promotions. In order to save money. Have to pay for additional cable recievers Internet
When the cable companies told us we had to go digital we did. Then we had to pay for additional recievers for each tv in the house. They charge us for service calls when it's there equipment that is at fault.
I tried to upgrade my service and found a reasonable package on their we...
Entity
Comcast Xfinity
Categories: Cable TV
194, Report:
#965161
Posted Date:
Nov 06 2012
Comcast xfinity internet tries to double monthly bill , Internet
So I signed up with Comcast xfinity, Performance - Special Offer, Online Exclusive $29.99/month for the first six months. Two months into this contract, I get a letter:
[begin quote]
Dear Valued Comcast Customer [sic - no name]
A recent review of our records indicates that yo...
Entity
Comcast
Categories: Internet Service Providers
195, Report:
#964888
Posted Date:
Nov 05 2012
Comcast Comcast Xfinity Cancelled cable in April 2012. Service was not cancelled on their end. Continued to bill, gone to collections for money not owed. Each month hour long calls promise resolution Huntsville, Alabama
In February of 2012 I ordered basic cable from Comcast for my mother in law. In March, she decided she could not afford it. She called and cancelled the service and the equipment was picked up. She received her final bill which was inaccurate. We called Comcast and were told by the ...
Entity
Comcast
Categories: Cable Companies
196, Report:
#954485
Posted Date:
Oct 13 2012
Comcast Xfinity Faulty Equipment, No Accountability Internet
I had my service installed in 2011 because Comcast was the only service available in my area. I was issued a used HD DVR, used Modem but new HD receiver and new digital receiver.
The HD DVR had constant problems, requiring me to call customer service to have signals sent to the b...
Entity
Comcast
Categories: Cable TV
197, Report:
#951031
Posted Date:
Oct 05 2012
Comcast/Xfinity Thinking of going Comcast/Xfinity, think again. Internet
After being a regular cable and internet customer for over a year with Comcast/Xfinity, it was time to upgrade to a High Definition cable box and internet speed. It was two weeks ago my wife and I ordered the upgrade, we still dont have it working right. For one we have to go get th...
Entity
Comcast/Xfinity
Categories: Cable TV
198, Report:
#949116
Posted Date:
Oct 02 2012
XFINITY WIFI Xfinitywifi, Comcast Thiefs!!! Comcast, Xfinity WiFi is double billing for services rendered and refusing to issue a refund! Internet
While on an out of state vacation in August 2012 the WiFi at my hotel did not produce a strong enough signal to be of use in my room. I needed access to the internet for work or else I would have had to cut my vacation short (it was a working vacation, I run several internet s...
Entity
XFINITY WIFI
Categories: Internet Service Providers
199, Report:
#947161
Posted Date:
Sep 27 2012
Comcast Xfinity Company Mission Statement: Payment of delinquent accounts accepted only with return business. Otherwise, we will hang up on you 4 times. Saint Paul, Minnesota
Called Comcast to pay an old account balance in good faith. 1st attempt: was asked if I would be reestablishing cable service with them. Confirmed that I would not, just wanted to pay off bill. I was asked if I had any other entertainment service, I ment...
Entity
Comcast
Categories: Cable TV
200, Report:
#946745
Posted Date:
Sep 26 2012
Comcast Xfinity Comcast Must DIE. Please stop feeding this big fat corporate PIG GANGSTERS!!! Internet
Why isn't there ZERO rating? I will never get Comcast again. No matter how good their HD tv or internet may be, I won't give them a dime.
First of all, their phone representatives don't understand English. How many times do I...
Entity
Comcast
Categories: Cable TV