1, Report:
#1469764
Posted Date:
Dec 18 2018
Asurion Insurance NewAsurion Corp Madison Dearborn Partners, Providence Equity Partners, Welsh, Carson, Anderson & Stowe, Berkshire Partners, the Canadian Pension Plan Investment Board Failed to supply a working phone after 4 repeated attempts Nashville Tennessee
Well, Where do I start?! I contacted this company back on 12/7 after filing a claim for an apple 6plus iphone. Was sent one the next day, BUT the screen was not working and malfunctioning so i could not even get into the phone. I called them, they apologized and sent a replace...
Entity
Asurion Insurance
Categories: Cell phone insurance, Insurance
2, Report:
#1465014
Posted Date:
Oct 19 2018
Asurion, LLC Asurion, NEW Asurion Corporation Asurion is trying to replace my current tablet with an inferior device with a smaller screen and with less capabilities. Nashville TN
I purchases my Galaxy Note Pro 12.2 (AT&T), Black (P907A) to be a productivity device for me. The purchase was made in July/Aug 2015 and I included the Asurion Insurance (Mobile Protection Pack for Business: $11.99). The AT&T rep COSME, JESSE L [[email protected]] assured ...
Entity
Asurion, LLC
Categories: Mobile Device, Samsung tablets, Tablet
3, Report:
#1444516
Posted Date:
May 24 2018
AT&T AT&T and asurion refused to replace my iPhone 6 that was broke after only two weeks and I paid the insurance on it ,
AT&T and asurion insurance refused to replace my iPhone 6 Plus . and my apple iPad which both broke with in the insurance time frame , that I had paid all along . Still don't have replacements 3 years later . Also we signed up for direct tv and were supposed to get a free tv and the...
Entity
AT&T
Categories: Cable Companies, Cellular Phone Companies
5, Report:
#1436457
Posted Date:
Mar 29 2018
Walmart w/Asurion insurance Walmart affiliated Sold a fake protection plan Virginia Beach Virginia
I bought a new tailgater Bluetooth speaker system with two year protection plan when I tried to get the product replaced I was not able to get a new one the way explained when purchasing it I had to do all the work
Entity
Walmart w/Asurion insurance
Categories: insurance, Insurance Companies
6, Report:
#1420389
Posted Date:
Jan 02 2018
asurion insurance services Walmart Product Care Plan They have given me the run-around just to receive my refund for a tablet purchased with the Wal-Mart Care Plan Tennessee
I have a Walmart care plan on my Samsung Galaxy Tab A and I have yet to receive my giftcard via email. I submitted a claim for my Samsung Galaxy Tab A and was initially informed that I could choose a replacement. When I went online to get a replacement the tablets offered were 1/3...
Entity
asurion insurance services
Categories: Cell phone insurance
7, Report:
#1395896
Posted Date:
Aug 27 2017
Asurion Insurance scam, fake insurance, tech support, phone insurance, Extended warranties, nationwide Internet
Asurion needs to be reported to the insurance commission. They're a rip off company and they're cheating customers.I sent my laptop in for repairs and it took them 4 times to fix the unit AFTER I SPECIFICALLY TOLD THEM EXACTLY WHAT REPAIRS NEEDED TO BE DONE and they charged me for t...
Entity
Asurion
Categories: Software
8, Report:
#1395102
Posted Date:
Aug 24 2017
Asurion Verizon Asurion Asurion Insurance for Verizon Cell Phones Nationwide
When you buy a phone at Verizon, they push insurance for the phone/s. What you are buying is replacment insurance if your phone breaks. Mine has a small deductible of $149.
The Verizon clerk tells me filing the insurance claim is easy. They ship a new phone in a day or two. You mail...
Entity
Asurion
Categories: Insurance Companies
9, Report:
#1329934
Posted Date:
Sep 25 2016
DIRECTV ASURION Misleading, full of loophose and unpublished rules Nationwide
If you buy the Asurion Insurance, beware it is usless. My Netgear Nighthawk router was worth $250.00-300.00 they sent me $65.00 The insrance says will repair or replace with like model. Their idea of a like model is to take according to them the average price of a router $65.00. T...
Entity
DIRECTV ASURION
Categories: Satellite Dish Companies
10, Report:
#1323552
Posted Date:
Aug 20 2016
Asurion Insurance Bad faith with cell phone insurance Nashville Nationwide
After paying $ 9-11 a month for two years for insurance on an I6 phone Assurion refused to pay a damage claim because Verizon's records of the phones activation were not accurate despite Verizon's assuring them in two thirty minute phone calls that the phone was in fact in use sin...
Entity
Asurion Insurance
Categories: Consumer Services
11, Report:
#1306807
Posted Date:
May 20 2016
Verizon Wireless and Asurion Insurance Charged deductible on phone insurance that was not in the agreement Dunwoody, GA Nationwide
On 5/9/2016 we bought an IPhone 6 S at Verizon Perimeter Center W store in Dunwoody GA and we also bought for the device and insurance against loss, theft or damage for which we agreed to pay $11.00 monthly.
On 5/19/2016 the phone was water damaged so we went back to the store next ...
Entity
Verizon Wireless and Asurion Insurance
Categories: Cellular Phone Companies
12, Report:
#1295119
Posted Date:
Mar 22 2016
asurion insurance stole and lie Nationwide
I had a rugby 5 phone insruied by asurion. The speaker quit on the rugby. I called asurion they tried to give me a flip type phone instead of an android. After complaining they decided to give me a kyocera.
It was sent to me . It worked for a short while then the phone started d...
Entity
asurion insurance
Categories: Telephones
13, Report:
#1261863
Posted Date:
Oct 17 2015
Asurion Insurance Services, Inc. Lili 1268958 is very rude, disrespectful. What a nasty person. Nashville TN 37211-3667 Nationwide
Lili 1268958 is the rude and awful representative at Asurion Insurance Services, Inc., the company who provides cell phone insurance for Verizon. She is extremely rude and disrespectful. So, I've taken the trouble to list all the contact information for this company and the off...
Entity
Assurion cell phone insurance with Verizon
Categories: Telephones
14, Report:
#1245666
Posted Date:
Aug 01 2015
Asurion Insurance Violated contract terms Internet
I have always had Asurion on my duaghters phones. Two phones, paid Asurion every month for well over 6 years. Never once had a claim.
My daughter dropped her iphone 5s 16 gb in water. I filed a claim. My CONTRACT says my monthey payment is $9. And my deductible is $149. Fine. A lit...
Entity
Asurion Insurance
Categories: Cellular Phone Companies
15, Report:
#1245305
Posted Date:
Jul 30 2015
Asurion Insurance Services Charges for Insurance but Does Not Provide Benefits Nashville Tennessee
My family has several IPhones with Verizon and insured thru Asurion which costs $10 per month per phone. My son was out one evening and lost or had his phone stolen. I filed a claim with Asurion (lost stolen phones are covered), They said the phone would be overnighted to my son and...
Entity
Asurion Insurance Services
Categories: Cellular Phone Companies
16, Report:
#1213299
Posted Date:
Mar 04 2015
Asurion Insurance Rip Off Nationwide
Tell the consumer at the time of insurability that the price is 99.00 and then raise the price 150% a month or two later with no notice to the consumer.
Entity
Asurion
Categories: Insurance Agencies
17, Report:
#1182408
Posted Date:
Oct 11 2014
asurion / AT&T Asurion Insurance phone claim It's been 2 and half months waiting for my refund and I have not received it as of yet. Nashville Tennessee
It's been about 2 months or so and haven't received my refund for the replacement phone i sent back to asurion insurance. They keep giving me the run around and, I'm paying for the insurance I have on my cell phone and it's not worth having. Need Help Please!!.
Entity
asurion / AT&T
Categories: Cellular Phone Companies
18, Report:
#1169735
Posted Date:
Aug 14 2014
Asurion Asurion Insurance Asurion rips off yet another customer Nashville Tennessee
Lost my Iphone 4s 64g on Aug 3. I've been paying cellular loss/damage insurance over five years to Asurion/ATT and have never filed a claim, until now. The insurance policy states that Asurion will replace my phone with an equal or better phone within 1-2 days.
Day 1 of claim (...
Entity
Asurion
Categories: Consumer Services
19, Report:
#1163837
Posted Date:
Jul 21 2014
Asurion Verizon insurance claims Paid for Problems Newport News Virginia
My wife and i brought cell phones from Verizon. My wife's cell phone was not charging at all after a few days so we took it back to the store and called asurion insurance company. They sent her a refurbish phone the Samsung Galaxy 3 with the same problems she had reset this phone se...
Entity
Asurion
Categories: Cellular Phone Companies
20, Report:
#1159335
Posted Date:
Jul 03 2014
Assurion ATT cell phone insurance buy insurance coverage so that you can cover ATT against any losses Nationwide
I am writing this report today because I feel victimized by ATT and ASURION by purchasing a service that is not what was described at the time of purchasing a cell phone.
My son damaged his cell phone and instead of repairing it we entered into an ATT Next agreement for a new Samsun...
Entity
Assurion ATT cell phone insurance
Categories: Cellular Phone Companies
21, Report:
#1147344
Posted Date:
May 16 2014
Asurion Insurance Asurion failed to honor policy for phone replacement nashville Tennessee
Asurion closed my claim on my son's cracked cell phone. Even though I timely filed my claim and they did not need any additional information, they claim I did not call them back within 60 days. I asked how they contacted me: email, mail or phone. they claim they called my cell phone...
Entity
Asurion Insurance
Categories: Insurance Companies
22, Report:
#1119107
Posted Date:
Jan 28 2014
Asurion Insurance Cell Phone Insurance violates Uniform Deceptive Trade Practices by misleading consumers regarding the policy replacement. Nashville Tennessee
If you think that getting insurance for you cell phone and paying $6.99 a month is worth it...you better think twice! Having had insurane on several phones on my plan for many years and paying between $14 - $21 + tax a month for insurance through Asurion Insurance (AT&am...
Entity
Asurion
Categories: Cellular Phone Companies
23, Report:
#1074761
Posted Date:
Aug 11 2013
Verizon Wireless and Asurion Insurance - NOT WORTH IT Phone insurance that is terrible Internet
I bought insurance with my Verizon Samsung Galaxy S3 and when the screen got cracked, called to get it repaired. After a truly hellish electronic response system that left absolutely no option to say or skip the info they required, which was nearly impossible to enter on said phone,...
Entity
Verizon Wireless and Asurion Insurance
Categories: Cellular Phone Companies
24, Report:
#1060198
Posted Date:
Jun 20 2013
Asurion Asurion insurance services is a sham of a company. Bait and switch tactics. Internet
I had not experienced problems dealing with Asurion in the past, and figured that there would be no difficulty in getting my phone replaced in a reasonable amount of time. Well I proceeded to file a claim on Monday June 10, 2013, for my shattered screen on my Galaxy S3. I was then ...
Entity
Asurion
Categories: Cellular Phone Companies
25, Report:
#1044466
Posted Date:
Apr 19 2013
Asurion Asurion (insurance through Verizon) SENT ME A BROKEN IPHONE! I made them send me another replacement, and now they CLAIM THEY NEVER RECEIVED THE PHONE I SENT BACK! scam Internet
My iphone broke, I contacted Asurion and the process was easy. I paid my $169.00 deductible fee. I received the replacement quickly; I did suspect it was a refurbished phone. The next day I returned my broken phone in the postage paid envelope they provided per their instruction. Wi...
Entity
Asurion
Categories: Insurance Companies