51, Report:
#865057
Posted Date:
Apr 09 2012
CarChex Don't believe a thing they say... except we won't pay!! Internet
Had an emergency and car in danger of starting a fire due to oil leak. Had it fixed at great repair shop who saved all parts and documented the problem. CarChex inspector came over to see it. Inspector acknowledged the need for repair and the quality of the work and recommended the ...
Entity
Categories: Auto Warranty
52, Report:
#857332
Posted Date:
Mar 23 2012
Carchex Screwed by EFG!! Irving , Texas
I purchased an extended warranty through Carchex on 12 Dec 2011. The warranty is administered through Enterprise Financial Group (EFG). I was told by Blair Forte, the salesman that sold me the warranty that it was as close to bumper to bumper as you could get. What...
Entity
Categories: Auto Warranty
54, Report:
#781617
Posted Date:
Feb 25 2012
Alpha Warranty Service Warranty coverage Draper, Utah
I bought a warranty through Carchex.com, for an Alpha warranty. I bought the warranty that most closely resembled a bumper to bumper warranty from a dealership. It was purchased in 2009 for a term of 4 years or 100k miles, whichever came first.
Cu...
Entity
Categories: Auto Warranty
55, Report:
#760328
Posted Date:
Feb 25 2012
Alpha Warranty We didn't sell you the contract! Internet, Internet
I bought an extended warranty from Carchex who sells for Alpha Warranty. Two months later after buying the warranty I needed a new transmission. I took it to the best transmission mechanic, Whitcraft, to give me an estimate and then later service it. Alpha Warranty would not approve...
Entity
Categories: Auto Warranty
56, Report:
#812531
Posted Date:
Feb 25 2012
Alpha Warranty Services Warranties are Garbage! Do Not Buy! Riverton, Utah
I own a BMW 740iL which had 103K miles when the warranty was purchased from CarChex in Feb 2011, the car isn't driven much because I use public transportation to work, mostly driven on Weekends.
Service engine light came on about a 6 weeks ago, immediately took car to sho...
Entity
Categories: Auto Warranty
57, Report:
#842080
Posted Date:
Feb 20 2012
CarChex High Pressure, Dragging Feet on Refund Internet
In January, I began shopping around for an extended warranty for my 2009 Nissan Xterra that I had literally just purchased. The dealer tried to talk me into a Fidelity warranty but read horrible reviews online. I researched for weeks and came across CarChex. The site looked great an...
Entity
Categories: Auto Warranty
58, Report:
#836688
Posted Date:
Feb 13 2012
CarChex (Auto Warranty Seller) Royal Administration Services -- Waste of money. Misrepresents what they sell vs what they provide. Internet
Beware of purchasing an auto warranty from CarChex. I paid top-dollar for an extended warranty policy ($2,300 for 36 months) and never had much need of their services. I take good care of my car. However, when I did have to go in for a replacement intake gasket, th...
Entity
Categories: Auto Warranty
59, Report:
#510453
Posted Date:
Dec 22 2011
Alpha Warranty Services, INC Vehicle Warranty Company that does not honor signed contract Draper, Utah
On August 4, 2009, my boyfriend and I purchased an extended warranty for our BMW. We orignally contacted CarChex after some research on the Internet. The representative did state that they use a third party warranty company Alpha Warranty Servies, and we were informed that they are ...
Entity
Categories: Auto Warranty
60, Report:
#801306
Posted Date:
Dec 03 2011
CarChex Dishonest, False Sense of Security Hunt Valley, Maryland
I bought a used, 2003 Durango with 133k miles on it from my sister that was in good running condition. I immediatly purchased a CarChex Warranty the following day. About a month and a half later I had the truck in for a tune up and oil change. The Mechanic at the small shop I took i...
Entity
Categories: Auto Warranty
61, Report:
#800790
Posted Date:
Dec 01 2011
carchex enterprise financial group CAR WARRANTY SCAM..SOLD ME A $4000 POLICY AND RIPPED ME OFF Internet, Internet
Ripped off by carchex...i drive a 2004 bmw 745li...my car is always impeccably maintained and serviced..it is very important to me, furthermore it is still financed so of course i take great care of it as i am still making a $711 payment every month on it...Long storty short, t...
Entity
Categories: Auto Warranty
62, Report:
#779110
Posted Date:
Oct 18 2011
CARCHEX DECEPTIVE MARKETING/ MISREPRESENT INSURANCE DUPLIN, Ohio
Do not buy this insurance, they prey on the elderly by lying about thier coverage, and then when you need them they deny claims, regardless if its valid or not! This company is obviously out thier to prey on the american people by using scare tactics to get you to by thier worthless...
Entity
Categories: Auto Warranty
63, Report:
#481741
Posted Date:
Dec 16 2010
World Wide Auto wwa salt lake city, west valley city utah Santiago Lies about vehicles conditions Minneapolis, Minnesota
Santiago lied about the condition for a 2004 bmw silver 530i. he sucker me into making a 1000.00 deposit after lying that the car was in GREAT!!! DRIVING AND RUNNING CONDITION. this was on a friday afternoon and I did not want to place any deposits until a had the car inspected on m...
Entity
Categories: Auto Dealers
64, Report:
#452565
Posted Date:
Nov 16 2010
Carchex / Smart Auto Warranty Are LYING SCAMMERS!!! They use their BBB rating to lie about the company they are offering! Hunt Valley Maryland
This company did not want to show me a contract unless I buy their warranty first. I felt that was a little odd, but I figured out the reason. THEY DON'T WANT YOU TO FIND THE PROBLEM WITH THE CONTRACT BEFORE GIVING THEM MONEY! They are brokers and tried to offer me a plan from a com...
Entity
Categories: Auto Warranty
65, Report:
#611702
Posted Date:
Jun 08 2010
Carchex / Smart Auto Warranty very misleading!! Internet
I have read some of the complaints about carchex and have to agree!, alot of people are upset and i have to admit i am to!, now let me first say they did pay my claim!, but not without putting my mechanic and myself through pure hell!. when i first talked to ...
Entity
Categories: Auto Warranty
66, Report:
#286796
Posted Date:
Jun 01 2010
Smart Auto Warranty warranty scam Hunt Valley Maryland
I purchased a 5 year , 100.000 miles warranty from Carchex . When the documentation and the contract came in the mail , I realize that the warranty company was SmartAutowarranty and not Carchex . Plus , on some of the contract pages was mentioned another name : Warranty America LLC ...
Entity
Categories: Auto Warranty
67, Report:
#468401
Posted Date:
Mar 23 2010
Carchex Deceptive Trade. Their report is different than actual condition. Internet
Horrible. I purchased a 05 4runner from Northeast Auto Finance in Bedford, OH long distance and had Carchex inspect it. It was the 155 point inspection. The report they gave me showed everything as being good.
I received it and immediately noticed things wrong. A hole the siz...
Entity
Categories: Auto Inspection
68, Report:
#532679
Posted Date:
Mar 23 2010
CarChex Warranty Prolong Plus RIPOFF! Hunt Valley, Maryland
DO NOT USE this company. They are a scam!!! I bought their Prolong Plus warranty and they will NEVER honor their contract. First, you have to wait 40-60 minutes to talk to a claims associate. Their first job is to deny all claims. If you complain enough, then they will call the auto...
Entity
Categories: Auto Warranty
69, Report:
#546513
Posted Date:
Mar 23 2010
SMARTAUTOWARRANTY - CARCHEX Carchex RIPOFF, DECEPTIVE BUSINESS PRACTICES, EXTREMELY POOR CUSTOMER SERVICE Hunt Valley, Maryland
I purchased an extended warranty from smartautowarranty.com sometime in September 2007. This was suppose to give me 90,000 additional miles of coverage on my 2003 Honda Accord Coupe. As stated in the contract my transmission is covered. My transmission just went ou...
Entity
Categories: Auto Warranty
70, Report:
#523438
Posted Date:
Mar 23 2010
Carchex Royal admin Services, People's Vehicle Protection Do Not Buy From This Company Internet
I purchased a Peoples Protection Plan serviced by Royal Admin Services from CarChex which was told it was $4400 for the Bumper to Bumper coverage. After I claimed the cost was out of my price range the person told me they had another coverage which covers everything the Bumper to Bu...
Entity
Categories: Auto Warranty
72, Report:
#468410
Posted Date:
Jan 03 2010
Northeast Auto Finance They sell cars on Ebay that are in worse condition than advertised. Bedford Ohio
They sold me an 05 4runner. I had it inspected by Carchex before I paid for it.
(I think they are in kahootz with each other too b/c I tried having another car inspection company inspect the vehicle & they told me they weren't permitted on their lot and to use Carchex. That's a...
Entity
Categories: Auto Dealers
73, Report:
#523443
Posted Date:
Nov 25 2009
CarChex People's Vehicle Protection, Royal admin Services !!! Internet
I purchased a Peoples Protection Plan serviced by Royal Admin Services from CarChex which was told it was $4400 for the Bumper to Bumper coverage. After I claimed the cost was out of my price range the person told me they had another coverage which covers everything the Bumper to Bu...
Entity
Categories: Auto Warranty
74, Report:
#431317
Posted Date:
Jun 17 2009
Carchex $149 report was of no value Hunt Valley Maryland
I paid Carchex to inspect a Toyota truck outside of Nashville. When I went to see the truck myself, I found that the report had missed some significant issues, such as body damage, a couple of malfunctioning sensors on the dashboard and worn brake pads and shoes with probable damage...
Entity
Categories: Auto Inspection
75, Report:
#458056
Posted Date:
Jun 17 2009
SMARTAUTOWARRANTY/CARCHEX Riped me off Hunt Valley Maryland
After I paid 452 down payment and 2 payments of 226.00 they approved my claim of 1438.00 and left me with the remaining balance of 640.00. They stated my repair shop was not using the all data guidelines so that's why they was not paying full price. After I shopped around and found...
Entity
Categories: Auto Warranty