26, Report:
#735183
Posted Date:
May 31 2011
CyberPowerPC TechSupport Rep was rude and unethical. Provided me with instructions that only a professional should handle. Rep got frustrated and hung up on me. Internet
I contacted CyberPowerPC Tech Support 3 days ago and I received a call back today. I informed the rep about my current issues and gave me instructions.
The instructions that were given to me were a bit out of my basic knowledge of the computers. So I asked the rep if ...
Entity
Categories: Computer Service & Repair
27, Report:
#728914
Posted Date:
May 16 2011
Cyberpowerpc Buyer AVOID - reused/broken computer hardware and TERRIBLE customer service - literally threatening customers , Internet
BUYER AVOID CYBERPOWERPC - UTTERLY UNACCEPTABLE
I bought a computer from Cyberpowerpc 12/2010. 5 months and 3 returns later I still do not have a working computer.
I first tried to order via phone and was told to go online. I did and was contacted by a sales rep - where he yell...
Entity
Categories: Computer Manufaturers
28, Report:
#726097
Posted Date:
May 05 2011
Cyberpower Inc.Cy CyberpowerPC Cyberpower PC Theft, misrepresentation, sleezy, horrible customer service, spiteful, disgusting, incompetent, liars Baldwin Park, California
Cyberpower Inc. is the worst computer nightmare imaginable. They sent me the incorrect components, and the ones I received are incompatible with my computer. I ordered this on April 21, 2011, and it is now May 5th and paid $148 for express set up & shipping, and STIL...
Entity
Categories: Computer Fraud
29, Report:
#723178
Posted Date:
Apr 28 2011
Cyberpowerpc AkA Broken crap made to order Bought a $3000 cpu, was broken right outta the box. Now dragging thier feet on a refund. Baldwin Park California
Bought a $3000 computer rush order for next day shipping, was called and told they couldnt do it so I let them send it within 5-10 business days. They allow you to check the status on the cpu, which i did and it said it went through 48 hours of quaility control. This is a com...
Entity
Categories: Computer Dealers
30, Report:
#717900
Posted Date:
Apr 15 2011
CyberPowerPC CyberPower Inc Send me wrong Drive disks and will not return phone calls or emails Baldwin Park, California
I purchased a notebook from CyberPowerPC, after being refer ther by a friend. It came was Vista but I decide to pay extra to have the OS Windows XP Professional. I decided to to a Windows re-install at which point I found that the Drive CD was for the Vista and they...
Entity
Categories: Computer Dealers
32, Report:
#582316
Posted Date:
Mar 18 2010
Cyberpowerpc, Cyberpowerpc.com, Cyberpower Inc. Cheap Computer Bad Service Baldwin Park, California
Purchased Desktop from Cyberpowerpc. Took a month to finally get the computer. Got it turned it on Neon fans spun Motherboard lit up and i got excited but long and behold monitor never came on. Tried several things finally gave up and called Tech support. Took several hours to final...
Entity
Categories: Computer Manufactures
33, Report:
#472884
Posted Date:
Jul 24 2009
CyberPowerPC CyberpowerPC customer service sucks and they do not support the products they sell. Baldwin Park California
Bought a high end PC from CyberpowerPC, upon arriving it begins to instantly have a problem where it powered down and then restart. After several emails to cyberpowerpc finally got a response asking me a few questions about what might be occurring. I returned that email almost immed...
Entity
Categories: Computer Manufactures
34, Report:
#449785
Posted Date:
May 08 2009
Cyberpowerpc, Cyberpowerpc.com, Cyberpower Inc., Cyber Power PC, Cyber Power Inc. I cannot believe this company is allowed to do business! Baldwin Park California
Here is a history of the EXACT emails between me and their customer service rep. I could not reach anyone on the phone so I filled out a contact form online.
I also have pictures and more details on http://www.kimpestana.com/cyberpowerpc.htm
Below is the email conversation: ...
Entity
Categories: Computer Dealers
35, Report:
#422705
Posted Date:
Feb 11 2009
Cyberpower Product Doesn't Work - The Worst Technical Support - The Worst Customer Support Baldwin Park California
Please read the following email thread between myself and Cyberpower:
-----Original Message-----
From: Ken > Sent: Friday, February 06, 2009 3:49 PM
Subject: order no. 0020693
(Invoice# 00562259)
(Order# 0020693)
Hello,
I am writing you to express my extreme disappo...
Entity
Categories: Computer Service & Repair
36, Report:
#386425
Posted Date:
Oct 30 2008
Cyberpower- Sold me a $2k Lemon, won't help at all even on info. DO NOT BUY FROM THEM!!! Baldwin Park California
I bought a custom $2000 Laptop from them in 2005 for video editing, it crashed constantly. I sent it back to them for repairs ( I paid the $35 postage! )... I don't even think they opened it!!! I was then in a major car accident and it was put in storage. When I brought it back out...
Entity
Categories: Sales People
37, Report:
#350063
Posted Date:
Jul 11 2008
Cyberpowerpc, Cyberpowersystems, Cyberpowerpc.com, Cyberpowersystems.com Defective product, terrible service, apathetic to your problems Baldwin Park California
I have had very severe problems with CyberpowerPC. Ordered a very high end system in January of 2007 ($1700- no monitor) and have had nothing but problems since. Showed up with major restart problems, cycling without starting up, etc. I have sent it back to them 3 times for repairs ...
Entity
Categories: Computer Manufaturers