1, Report:
#1366063
Posted Date:
Nov 07 2023
HughesNet satelite They Lie upon sales pitch Germantown Maryland
I subscribed to the service in Sept. 16. I signed up for the 15 gig data allowance, with download speed targeted at 15 mbps. At the time of my purchase, I was told that once my data allowance was consumed within a month, my download speeds would be reduced, but would not be less tha...
Entity
HughesNet satelite
Categories: Internet Service Providers
2, Report:
#1513838
Posted Date:
Nov 22 2021
Hughes Net Hughesnet is wanting to charge me $120 to cancel phone service that is supposed to be no contract. They also put me on a contract when I was supposed to have a seasonal account, and are now wanting to charge me $600 to cancel it. Maryland Germantown
I signed up with Hughes net and was told I would be on a seasonal account, which was for people who live part time in their homes. I am now wanting to cancel and am being told I owe them $600!
I also have phone service with them which clearly says no committment and they are wanting...
Entity
Hughes Net
Categories: Internet
3, Report:
#1513488
Posted Date:
Nov 08 2021
HughesNet Internet Service told us they would provide a service then didn't
After all the mail flyers, we decided to call HughesNet. Told them what we needed, everything in the house that used the internet, computers, TV, plumbing monitor, HVAC, etc. They told us they would provide that. It didn’t work right from the start. Then it went down complet...
Entity
HughesNet Internet Service
Categories: Internet Service Provider
4, Report:
#1502835
Posted Date:
Dec 12 2020
HughesNet Hughes Credit Department Hughes Network Systems Scammers - Charged our card and sent a bill for an account that doesn't exist Chicago Illinois
Beware these scam artists. I first became acquainted with HughesNet when they attempted several $700 fraudulent charges to our company debit card, which were reversed by the bank. Then, they sent a fake invoice and collections attempt to our business, stating that they haven't rec...
Entity
HughesNet
Categories: Fraud, internet, Internet provider, Internet scam
7, Report:
#1495452
Posted Date:
May 20 2020
HUGHESNET Early termination fee of $355
Hughesnet has had dropped signals, not internet at different times and speed much lower than posted. Their recordings on the phone state they are at capacity. Takes over an hour to speak to someone and they you might have to wait again for the right department.
I have since filed ...
Entity
HUGHESNET
Categories: Satellite Dish Companies
8, Report:
#1493819
Posted Date:
Apr 08 2020
Hughesnet False Representation of Upload / Download Speeds / Capability
We have been with Hughesnet for several years and have found it to be one of the most dishonest Internet Service Providers. I was told and it is stated in the service agreement that upload speeds may be adequate for basic VOIP usage. Despite our best efforts to get Hughesnet to ...
Entity
Hughesnet
Categories: Satellite Dish Companies
9, Report:
#1492352
Posted Date:
Feb 28 2020
HughesNet Poor service and wouldn’t let me out of my contract and charged me over $200 even though I had complained many times. MO
I signed up with HughesNet and immediately noticed that I could not stream movies etc without it stopping every 2 minutes to load. I complained immediately and they didn't fix the problem. I finally called to cancel because I couldn't use the service without interruption. Even thoug...
Entity
HughesNet
Categories: Internet Service Provider
10, Report:
#1487013
Posted Date:
Oct 29 2019
HughesNet Terrible service
Signed up with HughesNet a little over two months ago. Service has been terrible. Have called customer service several times. Some customer service reps try to convince me nothing is wrong, while others agree there is a problem and say the issue will be escalated. Nothing ha...
Entity
HughesNet
Categories: Internet Service Providers
11, Report:
#1478464
Posted Date:
May 09 2019
HughesNet HughesNet Internet Hughesnet is the worst, the absolute worst internet service. NJ
Hughesnet internet is the absolute worst! Plain and simple, it does not work. For the first month you will glide along and everything seems fine, then someone, somewhere throws the switch and bam! Your internet instantly sucks forever. No streaming, you can't even get your phone to ...
Entity
HughesNet
Categories: Internet Service Providers
12, Report:
#1475521
Posted Date:
Mar 18 2019
Hughesnet Knocked a hole in my roof. Germantown Maryland
I subscribed to Hughes Net internet service. They sent a third party installer to install the hardware. I asked the installer to put the dish on a pole but he said he had to put it on the roof. While he was up there he knocked a hole in the roof and did not tell me about it. I walke...
Entity
Hughesnet
Categories: business complaint, internet
13, Report:
#1474230
Posted Date:
Feb 25 2019
HughesNet Internet Service Did not install the system properly. It cut off my land line, cell phone and the computer says it is off line. They refuse to come out and fix it.
I ordered HughesNet on 2/15/19 and the dish was install on 2/17/19. The installer put up the dished, came into the house to remove the previous internet wire, install the HughesNet wire and moved anything plugged into the previous internet modem into the HighesNet modem. ...
Entity
HughesNet Internet Service
Categories: Internet, phone, and TV services
14, Report:
#1473891
Posted Date:
Feb 20 2019
Hughesnet Did not disclose that they could not provide phone Fax service I had specifically stated I needed when I signed up. Germantown Maryland
I stated I needed a phone line in the rual area I live in so that I could send and recieve FAX's for my business. After installation I attempted to send and receive Faxed documents and could not.
When I called them about my failure to Fax, I was informed by them that since Hughes...
Entity
Hughesnet
Categories: Internet Services
16, Report:
#1463235
Posted Date:
Oct 02 2018
hughesnet.com hughes no IP service
September 13, 2018Dear Hughesnet.comI am hoping to resolve my issues with your IP servicesUsername: [email protected] of cases numbers (#):1. 1093445262. 451896743. 1098230244. 107...
Entity
hughes, hughesnet.com
Categories: RIP-OFF
18, Report:
#1446853
Posted Date:
Jun 11 2018
Hughesnet Overcharging Germantown Maryland
Contracted for 2 yrs at 79.99 plus equipment rental service often had so much buffering could not watch movie. Canceled after 2 yrs was offered rate of 49.99. Still canceled but they were going to charge me $300.
If equipment not returned which involves getting on roof. Decided to t...
Entity
Hughesnet
Categories: Internet provider
19, Report:
#1442805
Posted Date:
May 14 2018
Hughes Network Systems HughesNet Was not provided the services I was told I would get. Germantown Maryland
I wish I had done more research on this Company before signing up. There Agents do not speak good English and they are hard to understand. They are a Money-Hungry Company who does not care about there customers as much as American companys do.
I signed up with AT&T Direct TV and...
Entity
Hughes Network Systems
Categories: Internet Service Providers
20, Report:
#1435387
Posted Date:
Mar 21 2018
Starr Communications LLC Scott and Darla Phillips Set me up to spend hundreds of dollars in Google and Facebook ads. Submitted prospect Jotforms were copied to them Orlando Florida
Set me up to spend hundreds of dollars in Google and Facebook ads. Submitted prospect Jotforms were copied to them. They sell Hughesnet, Comcast/Spectrum, and DirecTV.
They sent me a long contract, got my voided check for direct deposit, then kept changing the time frame for ...
Entity
Starr Communications LLC
Categories: television, Telemarketers, Cable TV, Internet
21, Report:
#1432543
Posted Date:
Mar 05 2018
Hughes Network Systems, LLC i lived at 65 Power Plant Road in Scarbro, WV 25917 and signed up for HughesNet Internet Service w/2 yr. contract. I met my husband who was from GA and married and moved to GA. They requested I pay $310.00 for breaching contract which I paid. They wanted their equipent back failing to tell me the radio was on the dish out in the yard. Now I'm in GA and they want $216.00 for not returning it and I returned everything else that they told me to return. My landlord back in WV took Dish to trashdump because he never wanted it in his yard to begin with. There is no way I can get it. Chicago Illinois
I wish to report that Hughes Network Systems, LLC can't get enough of my money after I have had to move and had to break contract with them. Keep billing me for more and more.
Entity
Hughes Network Systems, LLC
Categories: Internet sales
22, Report:
#1431893
Posted Date:
Mar 01 2018
HUGHESNET Excessive Charges Etc: Blacksburg South Carolina
We ordered HughesNet somewhere around January 23rd, 2018 with a promise that we would have High Speed and I could use service easily for my work which I explained work details to the sales associate. The sales associate told me I would have 20 days to decide if the service was ...
Entity
HUGHESNET
Categories: Internet Fraud
23, Report:
#1431194
Posted Date:
Feb 26 2018
hughesnet internet service completely falsified speeds, refund policies, and 30 day money back guarantee Fort Worth Texas
they advertised if for any reason within 30 days you are not happy with their service they will refund and cancel your service without penalties
Entity
hughesnet internet serbvvice
Categories: Internet provider
24, Report:
#1425798
Posted Date:
Jan 29 2018
Hughesnet Sattellite Internet HughesNet Gen5 The sales people mis represented the service, then they wouldn't cancel. Utah
HughesNet Gen5 The sales people mis represented the service, then they wouldn't cancel. Consider this fair warning, do not do business with these people, you'll regret it.There are thousands of stories all over the internet about this organization, most of them include things we've ...
Entity
Hughesnet Sattellite Internet
Categories: Internet, Internet Service Providers
25, Report:
#1420482
Posted Date:
Jan 02 2018
Hughesnet Misrepresentation of Service and charges Mill Spring North Carolina
We moved into our new home in September 2017 and had Hughesnet installed for internet service. I was told we would have the high speed of 25 MB. I get that only for 10 days and then my speeds reduce drastically. For a download speed I get .31mbps and upload I get .18 mbps. When I or...
Entity
Hughesnet
Categories: Service Provider