1, Report:
#1448021
Posted Date:
Jun 19 2018
NorthStsar Alarm Services Refusal to cancel my contract El Paso Texas
I am making a formal complaint against NorthStar Alarm Services. On November 13,2017 I faxed (801) 373-4027 my written notice of cancellation of services nad also mailed them a hard copy, dated Feburay 23,2013 psrsgraph1. I on terms and conditions signed a sixty months c...
Entity
NorthStsar Alarm Services
Categories: Home Alarm Systems - fire - burglary - security
2, Report:
#1288704
Posted Date:
Feb 19 2016
Northstar Alarm Services Northstar representative provided false information Nationwide
A Northstar representative knocked on my door and asked to talk about my home security system. After presenting his credentials he preceeded to explain to me that Monittonics was being sold and that all customers were being told to change to Northstar (the representative claimed...
Entity
Northstar Alarm Services
Categories: Security Services
3, Report:
#1279260
Posted Date:
Jan 10 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1279260-mh7gq5-xv9gnmxzek.png)
Northstar Alarm Cannot cancel Northstar Nationwide
My daughter got into a contract with Northstar Alarm on June 27,2014, She got married July 25,2015 and her husband is in the Army Reserves and had to report to Alabama August 27,2015 for training for 2 plus years. My daughter no longer wanted the service since her husband will be de...
Entity
Northstar Alarm
Categories: Security Services
4, Report:
#1162298
Posted Date:
Jul 15 2014
Northstar Alarm Poor service with a never ending contract Urem Utah
Signed a contract with them for 5 years. During the time I had issues with my sensors. The technicians they sent out made it seem like the issues were all my fault. After the last year of the equipment not working, I bit my lip until we were finished with the contract. So shortly af...
Entity
Northstar Alarm
Categories: Security Services
5, Report:
#1156120
Posted Date:
Jun 20 2014
Northstar Alarm Services Outrageous rip off, dangerous wiring, terrible customers service Orem Nationwide
This is very unprofessional from an alarm company to have dangerous wiring that could catch the house on fire, and poor customers service that only cares about payments instead of the safety of their customers. I called them in May about sending a technician out and i'm just now ga...
Entity
Northstar Alarm Services
Categories: Online Trading
6, Report:
#1116440
Posted Date:
Jan 18 2014
Northstar Alarm NORTHSTAR ALARM SCAMMED US INTO A NEVER ENDING CONTRACT Orem Utah
In May 2008 a door to door salesmanoffered to upgrade our existing alarm system with a new keypad and monitoring service through Northstar Alarm. The salesperson told my husband it was an 18 momth contract. After a few years we no longer were using the service bec...
Entity
Northstar Alarm
Categories: Consumer Services
7, Report:
#1102645
Posted Date:
Nov 27 2013
Northstar Alarm False Alarms and cancelled , but kept billing me orem Utah
I had Northstar put in the security system, neighbor says my alarm went off for about an hour, got home and someone had taken my stereo system. Not one call to the police or nothing. So i wrote a letter to cancel my service. only had one month left anyway. I called after getting a b...
Entity
Northstar Alarm
Categories: Security Services
8, Report:
#1101112
Posted Date:
Nov 21 2013
Northstar Alarm Piece of s** company Utah Utah
Months and Months ago I had to call for service on my alarm system due to a fault and 2 false alarms being sent to the Police. The first call they told me to just replace the battey in the affected unit, but when I couldn't figure out how to open it without damaging it I called back...
Entity
Northstar Alarm
Categories: Security Services
9, Report:
#1086787
Posted Date:
Sep 24 2013
Northstar Alarm Services LIES. Fraudulent charges. NO CUSTOMER SERVICE. Orem Utah
This company is nothing but a bunch of scam artists. When I signed a contract with them, I asked what happens if I sell my home before the contract is up. They told me that they could either pro-rate the fee to get out of my contract based on how much time was left, or the new...
Entity
Northstar Alarm Services
Categories: Security Services
10, Report:
#1082702
Posted Date:
Sep 08 2013
matt sapien,salesman,North star alarm services matt is a lieing sneaky theif. he sold us a security system saying north star purchased vivint, no true orem Utah
matt sapien, salesman for northstar alarm services came to our door and said northstar had purchased vivint alarm. he sold us a new system by deciet and deception. this is not true as we found out later. the sneak of a thief posted 4 outdoor signs and later returned under the...
Entity
North star alarm services
Categories: Home Security
11, Report:
#1040258
Posted Date:
Apr 05 2013
Northstar Alarms Refused cancelation for active duty military spouse due to PCS move Clarksville, Tennessee
I am a disabled veteran and I am recently married. My husband, who is on active duty in the United States Army, received orders to move to Ft. Lee, VA. I just sold my house in Tennessee. I had one of Northstar alarm systems put into this house this past summer. Not knowing what I ne...
Entity
Northstar Alarms
Categories: Federal Government
12, Report:
#968304
Posted Date:
Nov 14 2012
North Star Alarm Servies Charging too much for services Orem, Utah
NorthStar Alarm Services, has repeatedly charged more than they agreed upon since my husband and I signed a contract for their services. The agreed price was $49.99 per month when we first signed the contract...then the next thing we see on the bank statement is 50.45......
Entity
North Star Alarm Servies
Categories: Security Services
13, Report:
#913530
Posted Date:
Jul 18 2012
Northstar Alarm Services I was stupid and sick and I am totally disabled and these guys are vultures. Orem, Texas
abt 3 yrs ago, I had outpatient surgery. I came home and Northstar alarm came by and I told them to go a way. They came back. I let them install this alarm. I already had security system with a smaller keypad and no contract. they said oh we have these key chain alert buttons; you...
Entity
Northstar Alarm Services
Categories: Home Security
14, Report:
#678958
Posted Date:
Jun 28 2012
Northstar Alarm Northstar Alarm will scam you! Orem, Utah
I had a contract with Northstar for 36 months and when I called about 9 months before the contract ended to pay off the balance of the contract. To my surprise, they said I actually had 14 months remaining on my contract!!!! They said I would have to pay off 5 more months than I ac...
Entity
Northstar Alarm
Categories: Security Services
15, Report:
#836409
Posted Date:
Mar 12 2012
NorthStar Alarm Contract Scam - Salesman Misrepresents terms and length Orem Utah
A NorthStar sales representative presented a two year monitoring agreement, which I have documented in the start up paperwork. The contract length he had me sign turned out to be 5 years, something I only discovered upon attempting to cancel my contract.
The sales representative al...
Entity
NorthStar Alarm
Categories: Consumer Services
17, Report:
#729000
Posted Date:
May 13 2011
NorthStar Alarm Services, LLC Violated Federal Law!! We all need to take action! Orem, Utah
Did you get that dreaded knock on the door?
We really like your location here because youre right in the middle of the street and lots of traffic goes by. Or, We love your yard because its well-kept and youre right on the corner, so wed like to advertise with this Northstar...
Entity
NorthStar Alarm Services, LLC
Categories: Security Services
18, Report:
#682059
Posted Date:
May 13 2011
Northstar Alarm Service Fraud on contract cancellation Orem, Utah
THis company 1st set up a system in my home and i kept getting false calls about the system power going down, after around 6 months , i am told that the system i got was old and out dated. So they installed a new system/ Now after my contract is up and i sent in several statements s...
Entity
Northstar Alarm Service
Categories: Security Services
19, Report:
#630546
Posted Date:
Aug 11 2010
Northstar Alarm Service HATE NORTHSTAR ALARM SERVICE - CONTRACT HELL Orem, Utah
Hate this company!!! I agreed to take over this contract when I bought the house from previous owners because they couldn't get out of the contract with Northstar. Northstar would not let me just take over the previous owners contract they made me sign a new one for 16 months. I hav...
Entity
Northstar Alarm Service
Categories: Questionable Activities
20, Report:
#310809
Posted Date:
Apr 23 2010
Northstar Alarm Service DO NOT SIGN CONTRACT WITH NORTHSTAR-SALES PEOPLE LACK INTEGRITY Orem Utah
I had a sales rep for Northstar come to my door in July of 2007 to sell their products and service. After politely explaining to him that we would be moving to another state, in which I found out they do not service, in about one year he stated that even if the new owners did not w...
Entity
Northstar Alarm Service
Categories: Door to Door Sales
21, Report:
#500033
Posted Date:
Mar 27 2010
NorthStar Alarm Services I had service with them for 1 year. 6 months of it they did not porvide service. Because they said my unit was out of date and could not service that anymore. SO I PAID 6 months for no service. I told Orem, Utah
I had service with them for 1 year. 6 months of it they did not porvide service.
Because they said my unit was out of date and could not service that anymore.
SO I PAID 6 months for no service.
I told them that I wanted to cancel because that is just bad service.
They told me...
Entity
NorthStar Alarm Services
Categories: Home Security
22, Report:
#478635
Posted Date:
Aug 26 2009
NORTHSTAR ALARM Unknown Northstar Alarms sent a paid bill to collections ,
Be warned!!! We have had a 3 year history with this company. We had them charge old accounts that caused us NSF fees. After we called and gave them up to date information. They keep all old accounts according to the represetitive I spoke to.
Anyway, in a 3 year time period we had ...
Entity
NORTHSTAR ALARM
Categories: Security Services
23, Report:
#338837
Posted Date:
Jun 19 2009
Northstar Alarm WARNING!! Beware they can pull your credit report with out your authorization Orem UT Utah
A Northstar alarm salesman came to my house to say I was in a perfect location and they would like to use my yard to advertise there company. In exchange they would give me a FREE system
I thought this may not be a bad idea so said I might be interested. He said he would be back ...
Entity
Northstar Alarm WARNING!!
Categories: Sales People
24, Report:
#334304
Posted Date:
May 28 2009
NorthStar Alarm Services Media PA Orem UT Auto Renewal Scam Even After Cancellation rules followed Orem Utah
I made a mistake and signed a 3 year contract with these A-HOLES. I waited out the contract and sent them a letter to cancel- in writing- snail mail registered mail with return receipt. I was within the 60 day period they required.
TODAY I received 11- yes I said 11 different in...
Entity
NorthStar Alarm Services Media PA Orem UT
Categories: Home Security
25, Report:
#291383
Posted Date:
Apr 03 2009
Northstar Alarm Services uses their automatic contract renewal trap to force customers into extra years of service Orem Utah
We signed a contract with these guys in June of 2003 when a salesman came by our home. It seemed like a decent deal- service charges of $50/month for 3 years in return for a security system and service for those months. We soon found that the service was a ripoff, as we didn't recei...
Entity
Northstar Alarm Services
Categories: Home Security