Nancy Johnson
Clarksville,#2Author of original report
Fri, April 05, 2013
After filing this report, posting this letter on both Northstar's Facebook page and my Facebook page, contacting numerous company officials to include the company's president, I was given a speedy resolution to this issue. The company care manager assured me that there had been a misunderstanding of the policy and I would be released from my contract. She was very nice and respectful to me and I appreciate Northstar contacting me quickly to resolve this issue.