1, Report:
#1310111
Posted Date:
Jun 07 2016
Sears Canada and Guardsman Service Center Rip Off, Fraud, Poor Customer Service, Poor Expierence, Horrible Policies, Grand Rapids Michigan
I purchased a mattress from Sears with and purchased the additional protection from Guardsman Service Center. The mattress was on sale and was over $4000 reg price. I purchased the additional warranty that offers extra protection in case your mattress gets damaged from liquid ...
Entity
Categories: BBB Better Business Bureau
2, Report:
#1277097
Posted Date:
Dec 30 2015
Sears Canada Sears Censorship of Reviews Montreal Nationwide
It looks like Sears Canada website doesn't like to publish negative reviews about its products. I had to post mine a couple of times before it got published on the site (it was rejected the first time), received an e-mail saying my review is live, and I confirmed this. Then I went b...
Entity
Categories: Department & Outlet Stores
3, Report:
#1184833
Posted Date:
Oct 25 2014
Sears Canada Sears screwed up my order details, and I am waiting for my refund since since June 02, 2014 Nationwide
I placed an online order for a window panel. A few hours later, I change the panel with a different price. I was charged for both products. I cancelled the first order before Sears shipped it out (within 24 hours), and I haven't got the refund for order that I cancelled yet. I...
Entity
Categories: Blinds / Shutters / Window Care
4, Report:
#1169029
Posted Date:
Aug 11 2014
Sears Canada Screwed up order details - screwed up online credit card transaction - screwed up delivery Internet
It's a well-known fact that Sears is heading the way of the dodo and deservedly so - especially since outsourcing their customer service to Burma (no I am not kidding). The absolute worst customer service and coordination of appliance delivery I have experienced in my entire life. T...
Entity
Categories: Appliances
5, Report:
#1000705
Posted Date:
Jan 21 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/604486bd-9dd9-4ef0-957a-450ad38eaac1.png)
Sears Canada Inc Company did not credit me on my master card for a broken side-by-side Kenmore fridge which was returned to their Receiving Dept at Eastgate Mall. Hamilton, Ontario
On Nov 13/12, I ordered a glass shelf $123.99 from Sears Canada at 1-800-664-1888 for a side-by-side Kenmore refrigerator from Sears in Hamilton and I used my First Ontario Credit Master card to make the purchase for the shelf.
Nov 16/12, early evening I received the box with the...
Entity
Categories: Appliances
6, Report:
#961634
Posted Date:
Oct 29 2012
Sears Canada Added extra charge after paying for item. Internet
I purchased a snow blower online from Sears Canada. I included a discount code for 10% off which was accepted by the website as being good. As soon as I pushed the pay button the price jumped back up to full price removing the 10% and I am stuck for it. I called Sears and they said ...
Entity
Categories: Outdoor Furniture & Equipment
7, Report:
#803514
Posted Date:
Dec 01 2011
Sears Canada Have not refunded me for items I never received (been waiting over two weeks) East Belleville, Ontario
I placed an online furniture order on October 23, 2011 from Sears Canada via the company's e-commerce site. I was informed that the furniture would be delivered on Saturday November 5, 2011 between 12 noon and 5 PM. That was a perfect day, as we were moving into our new ...
Entity
Categories: Furniture & Furnishings
8, Report:
#737156
Posted Date:
Jun 06 2011
sears canada price match policy is a rip off oshawa, Ontario Canada
I bought a Tv stand.6 days later was on sale at dell.ca for a 100 dollars cheaper.Iwent to sears and the lady told me that if I bring the print out with the advertised price she will match it. Came back and it was someone else at the counter told me that store only sell product...
Entity
Categories: Department & Outlet Stores
9, Report:
#666081
Posted Date:
Nov 28 2010
Sears Canada Four Repairs, Flooded Home, Failure to Honor Lemon Clause Markham, Ontario
After much research and completing a top-to-bottom home renovation, we decided to purchase Sears' top-of-the-line Kenmore dishwasher, and also purchased the extended warranty.
After a few months the dw stopped draining. A technician visited and determined that the pu...
Entity
Categories: Appliances
10, Report:
#592947
Posted Date:
Apr 14 2010
Sears Canada Will not refund for faulty product Kingston, Ontario
I purchased a Nordictrack T9ci treadmill for $1706.29,on 10/16/09 took delivery on 10/22/09. The treadmill console broke on 13/11/09 , reported it for service was fixed on 10/02/10 but was found to have a incline motor problem as well and that was repaired on 10/03/10. Console ...
Entity
Categories: Sporting-good Manufactures
11, Report:
#556487
Posted Date:
Jan 21 2010
Sears Canada our elite range brokedown on december 28 ,2009 and we are still waiting for repairs can't cook? bellevile , Ontario
on dec28/2009 we decided to clean our sears elite ($1933.00) oven witch is automatic. press a button and cleaning started.
BUT instead everything went haywire and the lights all lite up and it died.
we called sears Belleville Ont. , service dept. and were advised that a service ma...
Entity
Categories: Appliances
12, Report:
#464554
Posted Date:
Nov 28 2009
Sears Canada Inc.- Home Central In Montreal (residential Renevation, Roofing) Sears does not honor contract, it's money driven, no customer service. Montreal Quebec Canada
In early May 2009, I entered into a contract with Sears Home Central (a Montreal based company supposedly providing quality home renovation service to its clients) to replace the shingles of my house and solarium. The price tag was substantially higher than that offered by other com...
Entity
Categories: Roofing Companies
13, Report:
#529785
Posted Date:
Nov 28 2009
![](https://www.ripoffreports.com/report-images/45*34/docs/8bafc511-f46b-4fba-8343-d5ba57fb9913.png)
Sears Canada Inc., Home Central, Residential Renevation, Roofing Sears Home Central Botched up roofing job Toronto, Ontario Canada
7 years ago, I had 25-year roof shingles and vintilation installed by Sears Home Central in Ottawa.The day following the installation, I contacted Sears expressing my concerns about the location of the Maxi Vent they had installed. The salesman came to see and insisted t...
Entity
Categories: Roofing Companies
14, Report:
#465554
Posted Date:
Jun 27 2009
Sears Canada Extended Warranty Invoice Scam Sears sent us an invoice for extended warranty - even tho we never requested an extended warranty. Montreal Quebec
Well this is a new low for Sears: We had already heard of Invoice Scams, the ones where a bogus company sends out invoices for products or services that someone had never ordered in the hopes that the person would just go ahead and pay the invoice, but we never expected to get one f...
Entity
Categories: Department & Outlet Stores
15, Report:
#416334
Posted Date:
Mar 09 2009
Sears Canada, Sears does not honor its service contracts Belleville Ontario
We have maintained Sears service contract for our dishwasher since purchasing it five years ago.
When it spontaneously caught fire in early December, Sears was unable to help or advise, so we contacted the US manufacturer, who told us how to disconnect it.
The manufacturer's C...
Entity
Categories: Appliances
16, Report:
#418413
Posted Date:
Feb 17 2009
Sears Canada Gave misinformation, took my gift card monies, and implied I was a liar. Internet
I had a gift card given to me as a gift. When looking at it one day, I noticed it said in the fine print that it expired after a year. There was no date on the card, so I called the toll free number for Sears. The Sears representative told me their gift cards do not expire. I sa...
Entity
Categories: Department & Outlet Stores
17, Report:
#412048
Posted Date:
Jan 14 2009
Sears Canada You thought teletech was bad Timmins Ontario
Sears canada Now an American owned company is quite possibly the worse company anyone could work for ( worse than tele tech). They continually break provincial laws Promote those who have fraudulently abused the sales process and must hire Teletech rejects to run their operations. ...
Entity
Categories: Department & Outlet Stores
18, Report:
#408841
Posted Date:
Jan 07 2009
Sears Canada, Corporate Communications, Dene L. Rogers President And CEO Is a Warrantee Legal Toronto Ontario
I purchased a Samsung HC-P43663W Projection Television, Serial # 31EXA01392T, Model HCP4363WX/XAC from the Sears Store, Quinte Mall, Belleville, Ontario on November, 06, 2005.
We purchased this Projection Television because of all the extras we got with it:
1. Easy-to-use remot...
Entity
Categories: BBB Better Business Bureau
19, Report:
#394940
Posted Date:
Nov 25 2008
SEARS CANADA Emergency no hot water call, sears tech would not repair, we had to get our own 3rd party repairman to fix problem now sears wont reimburse us, we cant afford this. BELLVILLE Ontario
In October 29 we had our Sears rental oil fired hot water heater start smoking and quit working for us, we called the sears contracted repairman who came out on the thursday to check it, and said it is non repairable you will need a new one.
He then continued to tell us that he ...
Entity
Categories: ORGANIZED CRIME
20, Report:
#368987
Posted Date:
Sep 02 2008
Sears Canada Buy out offer on treadmill Surrey British Columbia
SEARS treadmill repair decided that my treadmill under a maintenance agreement was unrepairable after 5 service calls and $800 of parts mostly to fix problems they created by their incorrect wiring on 6 circuit boards. They refunded me the balance of my maintenance agreement and sai...
Entity
Categories: Department & Outlet Stores
21, Report:
#359755
Posted Date:
Aug 06 2008
Sears Canada Misleading Sales Signs Brockville Ontario
For the past few years Sears has been posting large Sale signs stating 20,30,40,50% off in large letters but in fine print limiting the sale to items not ending in .97 or something like that. Very annoying and misleading - I don't know how many times I've taken something to the cash...
Entity
Categories: Shopping Centers & Malls
22, Report:
#356377
Posted Date:
Jul 28 2008
Sears Canada Sears does not honour their Protection Agreement Montreal Quebec
We purchased a fridge from Sears back in June 2007 and have a service contract with them.
Last month, the middle shelf came apart and crashed down onto the bottom shelf causing damage to both of them.
I called sears for a service call and they sent someone today (1 month later)...
Entity
Categories: Department & Outlet Stores
23, Report:
#334879
Posted Date:
May 27 2008
Sears Canada Pen Center Saint-CatherinesSears Canada Pen Center St. Catherines Purchased Central A/C in January 2009 and still waiting for Air Conditioning Cover St. Catherines Ontario
I have been a customer of Sears Canada http://www.sears.ca for almost 14 years. This year I decided to purchase a Central A/C for my new home in Beamsville, Ontario.
I ordered and signed for the A/C on 02/09/2008 and the A/C cover is still not here.
I decided to go over with...
Entity
Categories: Appliances
24, Report:
#317351
Posted Date:
Mar 12 2008
Sears Canada Sears Website misleads/ misquotes/ and delivers NO follow-up Kingston Ontario
We visited the Sears website, saw something we wanted- ordered- were told item was no longer available in color shown on website- chose a 2nd choice color-paid, received item, but only the bench portion (not bench and matching shelf as shown on website0 was shipped- contacted Sears ...
Entity
Categories: Furniture & Furnishings
25, Report:
#265486
Posted Date:
Aug 06 2007
Sears Canada ripoff Can not provide warranty servicing in Northern Ontario Timmins Nationwide
I bought a fridge from Sears in January of this year. By May, the knocking noise it made was so loud and often that I sometimes awoke at night thinking that someone was pounding at my front door. I contacted the Sears Customer Service number at 800-265-3675 at the end of May. The...
Entity
Categories: Department & Outlet Stores