1, Report:
#1430206
Posted Date:
Feb 20 2018
Therma Tru Doors Selling inferior products with no warranty or technical support Maumee Ohio
I installed 3 Therma Tru doors in 2015 & 2016. They were all 6/0 active/passive units.
They have all 3 leaked terribly. The first door I did get a rep from Moehl millwork to come look at it.
Of course, with barely looking at the situation he said it was an installation problem. Even...
Entity
Therma Tru Doors
Categories: Windows and doors
2, Report:
#1368469
Posted Date:
Apr 19 2017
Therma Tru Poor quality products which they do not stand behind! Maumee Ohio
I am more than disappointed with the answer I received from corporate Therma Tru regarding the 3rd door replacement on my kitchen. We replace the original door 8 years ago, with a pressure treated jam, to prevent the rotting on all the original doors installed in our new home.
Th...
Entity
Therma Tru
Categories: Building Products
3, Report:
#1351952
Posted Date:
Jan 25 2017
Thermatru Therma Tru does not stand behind their products when they fail Maumee Ohio
Had a Therma Tru Rustic Collection fiberglass entry door style CC 107 with matching sidelights and transom Installed on our newly built house in 2014. In 2016 the seal on the decorative glass panel in the door failed due to the soldering bowing out so far as to cause the pieces of d...
Entity
Thermatru
Categories: Building Products
4, Report:
#1305549
Posted Date:
May 14 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1305549-9bcmhc-iehxukymfa.png)
Quality Lumber Guardian Doors/Therma Tru Patio Doors Bought 5068 Twin FUll view fiberglass door and it is warped Whitehouse Texas
I bought Guardian Fiberglass Patio doors with a 1 year warrenty in September of 2015 and had them installed by a carpenter last weekend, The doors are warped and do not fit properly in the frames. I have had 2 individuals out her to access and talked to the company where purchas...
Entity
Quality Lumber
Categories: Building Products
5, Report:
#1239109
Posted Date:
Jul 01 2015
Therma Tru Bogus warranty for promotional purposes only. They do not honor them, period. Maumee, Ohio 43537 Nationwide
These scoundrels trumpet their 5-, 10-, 15-, 20-year and lifetime warranties on their glass doors, but the warranties are not honored, period. The glass on the substandard door my contractor purchased through them spontaneously shattered, probably because it had been assembled incor...
Entity
Therma Tru
Categories: Building Products
6, Report:
#1182536
Posted Date:
Oct 12 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1182536-uqegji-gewnyte4pj.png)
Therma-tru doors Therma-Tru Doors Therma-Tru door failure, Big Bucks, Low Quality and forget your warrenty Maumee Ohio
Bought my new home. Wanted the best door money could buy. Builder directed me to use a Therma-Tru fiberglass door with transom and sidelight.
All of the trim brokedown, pealed and fell off.
Called factory to have warrenty cover the failure.
They wanted pictures to prove it was their...
Entity
Therma-tru doors
Categories: Building Products
7, Report:
#1129762
Posted Date:
Mar 11 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1129762-domogu-pqllfc23n6.png)
Therma Tru Deceptive Advertising for Classic Craft American Door with Savannah Glass Maumee Ohio
We purchased a Therma Tru Classic Craft American door with Savannah glass. The door was purchased through a remodeling contractor. The contractor had showed us the catalog from Therma Tru. The glass was depicted as slightly irredescent with with the green leaf and Yellow...
Entity
Therma Tru
Categories: Building Products
8, Report:
#1084066
Posted Date:
Sep 13 2013
Therma Tru Therma Tru refused to warranty my 6 year old door that warped and cracked Maumee Ohio
I bought a Therma Tru fiberglass door 6 years ago. Last winter the door cracked and warped allowing air to blow around the door. I contacted therma tru and filed a warranty claim form as I was directed, including pictures of the door. I could only get pictures of t...
Entity
Therma Tru
Categories: Building Products
9, Report:
#1047522
Posted Date:
May 15 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1047522-cewcpj-egezew9zxj.png)
Therma Tru doors False advertising; gross misrepresentation of product; denies claim that anything is wrong with product Maumee Ohio
We ordered an entry door and sidelight from the Therma Tru 2012 catalogue. The door ordered was the door on the front cover with Hazelton glass.The Hazelton glass looked nothing like what they presented in the catalogue. We filed a claim stating that the glass was defective due...
Entity
Therma Tru doors
Categories: Manufacturers
10, Report:
#1049660
Posted Date:
May 09 2013
Therma Tru Therma-Tru uses Catch-22 Trick to Avoid Warranty Coverage Maumee Ohio
In January 2008, I purchased a triple door faux divided light patio unit from Therma-Tru for $2400. A few weeks ago I noticed that there were streaks in between the glass panes of one of the doors indicating that a seal had broken (itself not a particularly good sign of quality s...
Entity
Therma Tru
Categories: Glass Companies
11, Report:
#773919
Posted Date:
Sep 13 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/d7724d6f-876f-4e91-ba11-9a4db9351915.png)
Therma Tru Doors Failed to Honor the 20 year Warranty Maumee, Ohio
I bought this door at home Depot.I have this door eight years and in this time the bottom corner of the door has rotted away. I had the distributor come and he took pictures of the rot with a cellphone (really professional). He informed me that the ThermaTru company will not honor t...
Entity
Therma Tru Doors
Categories: Building Products
12, Report:
#728353
Posted Date:
May 12 2011
Therma-tru They lie about their product, it is not lifetime!! Maumee, Ohio
I had a harsh environment so I selected a fiberglass door that was advertised as indestructible. Turns out the company now tells me that I failed to treat it. That it needed yearly maintenance like a wood door. So much for indestructible. I spent $3000 not counting labor on this doo...
Entity
Therma-tru
Categories: Building Products
13, Report:
#628071
Posted Date:
Sep 08 2010
Lowes & Therma Tru Doors Not interested in solving problems in a timely manner. Dothan, Alabama
I purchased a door from Therma Tru thru Lowes. This door comes pre-hung in the frame and cost more than 3300.00 dollars. My Contractor installed the frame in my home during a renovation. When they attempted to install the hardware it was discovered that the door wa...
Entity
Lowes & Therma Tru Doors
Categories: Building Products
14, Report:
#600712
Posted Date:
May 06 2010
Therma-Tru Doors True Logistics Therma Tru Door Problems Maumee, Ohio
I purchased a Therma Tru door from Lowes and installed is my self soon after. (I have been in construction for 20 years). I noticed aproximately a year later that the wood floors behind the door was warping secondart to moisture. On a windy rainy day I noticed that water was infiltr...
Entity
Therma-Tru Doors
Categories: Building Products
15, Report:
#493687
Posted Date:
Nov 22 2009
Therma-Tru Doors Crystalline Glue Chip glass design displayed in catalog and website is poor respresentation of actual product. Company disagrees and won't exchange product or offer a refund. Take a look!! Maumee, Ohio
I am in the process of replacing my front door unit (door, sidelights, and transom). My contractor handed me a Therma-Tru catalog to make the selections. After studying several models and glass designs both in the catalog and online (to cross reference), my wif...
Entity
Therma-Tru Doors
Categories: Building Products
16, Report:
#500733
Posted Date:
Sep 26 2009
Therma-Tru Doors Do not honor their warranties and pushes the blame on the consumer. Internet
Our house was built in 2000 and or patio door is a Therma-Tru door. Last year we noticed the bottom of the door was rotting away. We called the place we bought the door from and they said it is still under warranty and they came and looked at it and took pictures and sent them to Th...
Entity
Therma-Tru Doors
Categories: Building Products
17, Report:
#344742
Posted Date:
Aug 01 2009
Seal Guard Systems, Hal's Millwork, Terma Tru, Ken Wolfbauer Seal Guard Complaint - Seal Guard Systems ripped me off! Blaine Minnesota
I purchased three energy efficient, custom, Precision patio doors from Seal Guard Systems for a total price of $15,000. After signing the contract, Seal Guard, told me Precision did not offer the doors in the size I needed and switched the doors to Therma Tru doors. Seal Guard g...
Entity
Seal Guard Systems, Hal's Millwork, Therma Tru, Ken Wolfbauer
Categories: Builders & Contractors
18, Report:
#411436
Posted Date:
Jan 25 2009
Therma Tru Refused to warrant a faulty door under a life time warrenty Maumee Ohio
I purchased a door through a contractor in Colorado while building my house. I assumed it was an Andersen door because all of my other windows and doors were Andersen. One day, I locked myself out of the house and I pushed on the door (not very hard either) thinking that the locki...
Entity
Therma Tru
Categories: Building Products
19, Report:
#107789
Posted Date:
Nov 29 2008
Therma-Tru Doors, Distributor Harvey Industries, Sue McLaughlin, Al Suzi, Gary Fritz, Dave Rutherford, John Dupre Of Lehigh Conservatories misrepresentation of product, false advertising, consumer fraud, failure to back warranty. Rip-off! Maumee Ohio
I bought the Therma-Tru fiberglass entry-door system in March 2004 through a local contractor hyping Therma-Tru at an Allentown trade show. The contractor (John Dupre of Lehigh Conservatories) has a relationship with Harvey Industries, the regional Therma-Tru wholesaler, and he boug...
Entity
Therma-Tru Doors
Categories: Building Products
20, Report:
#386927
Posted Date:
Nov 01 2008
Salus Enterprises LLC inproperly installed Therma Tru entry door, didn't insulate around and draft is coming thru sidelights Bedford New Hampshire
My home is a modular home which was built in 2002 by Keiser Industries from Maine. The builder that buttons up if you will, finished installing the doors and other items that are not done at the factory. Even before we moved in the home we noticed that rain had come in from the outs...
Entity
Salus Enterprises LLC
Categories: Builders & Contractors