1, Report:
#1518536
Posted Date:
Oct 09 2022
VINESSE American Cellars Unauthorized membership fee without consent and no refund California
I received their letter stating that in order to get around a California restriction on wine club practices, they would start imposing a membership fee, and then give me credit for the same amount for future purchases. There was no opt-out provision.
My credit card on-file was t...
Entity
VINESSE
Categories: Liquor & Wine Stores
2, Report:
#1422052
Posted Date:
Jan 09 2018
Vinesse Wine Club Didn't ship for 2 1/2 weeks and after 4 weeks still not here, Reps lied about shipment Westlake Village California
It's been four weeks since I ordered, website says will ship within 48hours, website says it shipped after 2 weeks but reps say it didn't actually ship until 2 1/2 weeks. Yet 2 weeks later from ship date it's still not here and they can't say when it will be here.
Entity
Vinesse Wine Club
Categories: Winery
3, Report:
#1364278
Posted Date:
May 09 2017
Vinesse Was told that the promotion was not valid after certain period (reason decided to try the service). How can I trust the company after first poor service? Decided to delay shipment as I ordered too much, was told that I can't delay my shipment and that it has to be shipped every month. Different than what was stated on the website. Stay away Internet
Was told that the promotion was not valid after certain period (reason decided to try the service). How can I trust the company after first poor service? Decided to delay shipment as I ordered too much, was told that I can't delay my shipment and that it has to be shipped every ...
Entity
Vinesse
Categories: Unusual Rip-Off
4, Report:
#1337802
Posted Date:
Nov 12 2016
5 Seasons Wine aka Vinesse Double Charged my Credit Card on a Friday evening and they are not available until Monday Napa, California Internet
I received an offer in the mail for a wine club at $69.99 plus $19.99 shipping. Cancel anytime. I went online to place the order, signed up for the wine club. At first the order screen showed $69.99, then when I clicked the pay button it changed to $135 or so, it went by so fast I...
Entity
5 Seasons Wine
Categories: Liquor & Wine Stores
5, Report:
#1310233
Posted Date:
Jun 08 2016
Vinesse Wine Club American Airlines Vinesse Wine Club Easy to sign up, difficult and expensive to cancel. Overpriced bad wine. Westlake Village California
Vinesse wine club is a total ripoff. Overpriced wine sucks. Three buck Chuck’s from Trader Joes is better than theirs. You cannot cancel an order even if it hasn't shipped yet. Even if you cancel and they haven't shipped their last set of crappy wines, you h...
Entity
Vinesse Wine Club
Categories: Bait-and-Switch
6, Report:
#1305843
Posted Date:
May 16 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1305843-9bcbhz-loo2jte6r8.png)
Vinesse AKA: The American Cellars Wine Club Scam and Lies Westlake Village California
Vinesse is the WORST. Scam. After responding to a $40 intro offer they attempted to charge my credit card $115. When I reached out to cance that same dayl – per their confirmation before anything shipped – they refused, insisting on shipping anyways; attempting to process the fu...
Entity
Vinesse
Categories: Gourmet stores
7, Report:
#1302177
Posted Date:
Apr 27 2016
Five Seasons Wine Company Vinesse The Company Basically Stole From Me - They took money from my account without my knowledge or permission Los Angeles California
On September 9, 2015 Five Seasons Wine Company/Vinesse took money from my account $177.51. They had no athority to do so and did so without my knowledge or permission. I did make contact with them by phone, they apologized and said they would reimburse but never did. I have since ...
Entity
Five Seasons Wine Company
Categories: Liquor & Wine Stores
8, Report:
#1299592
Posted Date:
Apr 13 2016
American Cellars, wine club, member of Elevant Society In March 16 I ordered wine giving number of credit card. I get parcel, and the same day, 03/14 I cancelled my membership. Get unwanted second parcel and $127.60 was taken from my credit card. I returned second parcel. dont know dont know
In March I ordered wine parcel and paid by Bank of America credit card (adertised $39.99+9.99 for shipping) which was taken by GSE AMERICANCELLRSWINE, tel 805-496-0595 CA on 02/22. On 03/14 I called (800-239-8905) and cancelled my membership (No; 160374288). On 04/23/16 I got e-mail...
Entity
American Cellars, wine club
Categories: Advertising / Deceptive
9, Report:
#1235732
Posted Date:
Jun 15 2015
wineinsiders.com vinesse online wine club bait and switch and don.t honor guarantee, charges credit card unauthorized Nationwide
This is a scam where they promise great quality wine but send garbage quality instead...and way overpriced at that...then they will not honor their satisfaction guarantee, and expect you to pay for return shipping of the crappy wine...then they make an unauthorized charge on your cr...
Entity
wineinsiders.com
Categories: Bait-and-Switch
10, Report:
#1204205
Posted Date:
Jan 25 2015
Vinesse Wine American Cellars Wine Club Vinesse bait and switch Internet
On 12-4-14, I spoke to Vinesse. I received a shipment of 6 bottles from Vinesse and I had no record of it. There was no identifying paperwork nor any invoice. I then checked my records and made note that I had closed a Vinesse account in January. So, I called and I was told ...
Entity
Vinesse Wine
Categories: Liquor & Wine Stores
11, Report:
#1199566
Posted Date:
Jan 06 2015
Vinesse 5 Seasons wine clubLawrence Dutra. Founder, president Wine club, extraordinary value (not). $11-13 value wine, or $2 buck chuck is worth $20.00 Internet
Wine club ripoff. Supposidly high quality wines, valued at $11-13 per bottle. I in my opinion any $6.00 3L box wine is higher quality than what I received from Vinesse.
i have been in wine clubs in the past and all of them sold excellent quality wines, some at very reasonable ...
Entity
Vinesse
Categories: Miscellaneous Companies
12, Report:
#1198690
Posted Date:
Jan 01 2015
American Cellars Wine Club Vinesse Wines Stealing from bank account Internet
In november, 2014 I ordered the introductory 6 bottles of wine for$49.98, and paid by check. Without any further notice and no authorization from me on Dec 22 the used thje routing info on my check and deducted $127.36 from my babk acount. Several days later I recieved 6 bot...
Entity
American Cellars Wine Club
Categories: Internet Marketing Companies
13, Report:
#1181330
Posted Date:
Oct 07 2014
Vinesse Wines AKA Vinesse Wine Club failed to issue a refund on wine that was not delivered, 100% satisfaction guarantee is a joke Internet
The delivery service would not give me a delivery time that worked with my schedule so I cancelled the delivery and called Vinesse to say how disappointed I was that they didn't have a better delivery service. I cancelled my order and was told to complete a form so they could refu...
Entity
Vinesse Wines
Categories: Liquor & Wine Stores
14, Report:
#1168415
Posted Date:
Aug 08 2014
Vinesse Wine Club Double Billed Internet
Horrid experience from enrollment until cancellation!
These folks promise GREAT wines and delivered te equivalent of vinegar! nasty at the very very best!
Then after calling in to complain about ther sub-par quality of what I received versus what I was promised in the advert...
Entity
Vinesse Wine Club
Categories: Specialty Stores
15, Report:
#1148947
Posted Date:
May 22 2014
vinesse 5 seasons wine one month after order, no follow ups from company. had to put a stop payment on check. Internet
I ordered the $99 deal from Vinesse: 5 seasons wine a month ago. I had sent a check as form of payment. Many weeks went by without any notification from the company regarding my order.I finally had to contact my bank to make a stop-payment on my check, to cancel this fraduelent comp...
Entity
vinesse 5 seasons wine
Categories: Restaurants
16, Report:
#1139276
Posted Date:
Apr 16 2014
Vinesse 5 Seasons Wine Club - Lawrence Dutra unauthorized billing of checking account using check coding only Westlake Village California
In January I reponded to a wine club trial offer and sent a check, so in case this was a bait and switch, they would not be able to continue charging my credit card. After the trial of 12 bottles of wine, all mediocre, we did not contact the company to join their wine club.
Howeve...
Entity
Vinesse 5 Seasons Wine Club
Categories: Bait-and-Switch
17, Report:
#1135987
Posted Date:
Apr 03 2014
Vinesse Wine 100% Satisfaction Guarantee a LIE!! Napa California
Vinesse Wine Club sells less than appealing wines. I am even satisfied with a Apothic, Menage Trois, 14 Hands, etc., and Vinesse Wines did not even compare to any of those $8-12 bottles of wine. Worse than their wines though is their supposed 100% Satisfaction Guarantee. It is...
Entity
Vinesse Wine
Categories: Liquor & Wine Stores
18, Report:
#1119449
Posted Date:
Feb 01 2014
Vinesse American Cellar Ripoff unauthorized credit card charges Westlake Village California
Vinesse American Cellar became a partner with American Airlines in 2012, AA recommending Vinesse.com. We registered through the website to receive 6 bottles of wine 7 times a year. The website has a checkbox (that was checked) to receive an email 5 days before a new shipment of wine...
Entity
Vinesse American Cellar
Categories: Liquor & Wine Stores
19, Report:
#1082668
Posted Date:
Sep 08 2013
Vinesse Cheapest wine imaginable at inflated prices Westlake Village California
I joined Vinesse through a promotional offer at Delta Airlines. The initial shipment cost $42 for six bottles of wine. I realized with the promotional offer that this was spectacularly unsophisticated wine, but for $7 a bottle I didn't mind. Plus, I received 2,000 Delta Skymiles. ...
Entity
Vinesse
Categories: Liquor & Wine Stores
20, Report:
#1076969
Posted Date:
Aug 19 2013
Vinesse American cellars wine Terrible wine and continued charging me after I canceled the membership West lake village California
I tried this new wine club after receiving a promotional deal in my Omaha steaks shipment, which was a gift. I've had good experiences with other wine clubs and decided to give American wine cellars a try. My first shipment came and I was not impressed with the quality for the price...
Entity
Vinesse
Categories: Liquor & Wine Stores
21, Report:
#1060520
Posted Date:
Jun 20 2013
Vinesse Wine Club Don't believe guarantee Napa California
Vinesse promises to refund or replace any wine you purchase that you believe is not good quality. However, you must pay shipping to return and on a case or more and that becomes costly. Also, they refused a replacement on a large purchase. Can't trust these people
Entity
Vinesse Wine Club
Categories: Liquor & Wine Stores
22, Report:
#1059783
Posted Date:
Jun 17 2013
Vinesse Wines I called 3/4 times asking I be removed from mailing list; do not send any more wines; shipment arrived for apx $170; I refused; still waitinig for Visa credit Internet
Wine club: sent shipment; wines 'OK. Called 3-4 times and asked to be removed from mailing list; do not send more wines. Instead, few weeks later shipment arrived at apx $160; refused shipment. Called AGAIN; still waiting for Visa credit. They asked me to hold; I did for awh...
Entity
Vinesse Wines
Categories: Restaurant Delivery Services
23, Report:
#1058596
Posted Date:
Jun 12 2013
Vinesse Wine Club doen's Internet
I received a promo to buy 12 bottles and get 2 free. The pricing was good so I ordered. I received the 12 bottles and there was no reference on the packing slip for the 2 free. I called the Co and they made me feel like I was bothering them. they had no intention of sending me th...
Entity
Vinesse Wine Club
Categories: Liquor & Wine Stores
24, Report:
#1056327
Posted Date:
Jun 04 2013
Vinesse no airline miles after offer due to bogus reasons - fraud Westlake Village California
I received an offer from United Mileage Plus to join Vinesse. After 2 shipments I will receive 6500 miles and 7 miles per dollar spent. My wife was a member of Vinesse about 6 months ago and received miles.
The offer did not mention any restriction for members of the same househol...
Entity
Vinesse
Categories: Liquor & Wine Stores
25, Report:
#1053544
Posted Date:
May 24 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1053544-ef9csl-rjdbyhazed.png)
Vinesse wines did not send award points westlake village California
Got an offer from United Mileage Plus to buy $41 worth of wine and receive 6,500 bonus points. Ad: Earn 6,500 award miles and enjoy 6 exceptional wines for just $41.95. Sound straightforward, right?
Ordered, got and drank the wine. Never got points. I called.
Them: Yo...
Entity
Vinesse wines
Categories: Liquor & Wine Stores